Text tag renders does not correctly

Hello - I have a couple of text tags that are not displayed correctly. I have a signature required for the signer, then a mandatory field for their full name, then an optional field for their title. I've added these fields to the document downloaded as follows:

{{Sig_es_:signer:signature}}

{{N_es_:signer:fullname}}

{{Ttl_es_:signer:title}}

When I saw the document, fields are rendered with a red border (I thought would indicate 'compulsory'...). When I send a test document, I see the signature field correctly, but there is no field for the display name and the title of field is marked as required.

Any help appreciated - thanks

Hello Nbennett25,

The fullname field is extracted from the E-Sign of the signatory account (if they have) and if there is no account found, then the field will be empty until the signatory provide signature in the signature field by typing the name and then it will automatically fill in the Fullname field as well.

-Usman

Tags: Adobe Sign

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