the 2016 software BitDefender anti-virus

my version of 2015 was expiring so I decided to renew my annual subscription... So I paid for the subscription to renew and follow the directions and it keep re installation... but he did not... So after many attempts... I went into the control panel of my operating system windows 7 and deleted the 2015 version. I then rebooted and it started installing again the version of 2016... and then... He went in the recovery of starting with no patch available... I don't have the recovery disk... or any backup point as possible. ??. Help, please... the seller keeps redirecting email on how to take screenshots... which I can't do. I can get to a prompt back, but that's about it... Please help...

You will find community support for Bitdefender 2016 applications in these forums-online http://forum.bitdefender.com/index.php?showforum=463

Tags: Windows

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    Hello

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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