The analyses do not save on computer

HP Officejet Pro L7680 all-in-One - ethernet wired to the router of capsule appletime.  Wireless for laptop Studio of Dell XPS 1640, 64-bit, Vista Home premium OS. Version 14 HP Centre of Solution.

Everything works well except scans disappear after scanning.  I rebooted, disconnected and started, uninstalled and reinstalled the driver several times and run the troubleshooting HP software.  Nothing solves the problem.  It worked fine when I first came to this printer, and then one day it no longer works.

This happened more than two years.  I even paid iYogi to solve the problem and after many hours of them control my computer, they have given up and said that they could not do.  They said I had to contact HP.  I just lived with it because I don't want to invest more money in this problem.  The last time that I asked HP for help with a question, they just sold me a new printer... this one.  This day expertise is probably the last time I'll try to fix it.

Fake Hi-

You can try the steps in this post to see if its applicable to your question:

http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-Solution-Center-does-not-save-scanned-files-cue-14/m-p/534675#M13622

Jeremy

Tags: HP Printers

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