The backup failed. "Windows backup failed while determining the location of the libraries of one of the users included in the backup"

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• Failure of Windows backup while trying to read from shadow copy on one of the volumes to back up

  Original title: how to fix the cliché has failed during the backup

  Using Vista Home Premium Svc Pk 2, I get the "cliché failed" and did not finish the backup.  How can I fix it?

  Hello
  1 did you change on your computer before this problem?
  Follow the suggestions and see if it helps.
  Method 1
  You can follow the steps in Windows upward and the startup type of the service Volume shadow on automatic
  (a) click Start .
  (b) in the search box type Services.msc
  (c) make a right click the service and go to Properties.
  (d) select Automatic from the Startup type of the menu drop down.
  (e) click apply and OK.
  (f) restart your computer.

  Note: Once you restart the Volume Shadow Copy service all restore points will be deleted.

  Method 2
  You can run the System File Checker.
  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
  http://support.Microsoft.com/kb/929833

  Method 3
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  http://Windows.Microsoft.com/en-us/Windows-Vista/check-your-hard-disk-for-errors
  Note: You may lose data while Windows tries to repair bad sectors on the hard drive.

  See also:
  Back up and restore: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-and-restore-frequently-asked-questions

  Windows backup or restore 0 x 80070001, 0 x 81000037 or 0 x 80070003 errors

  http://support.Microsoft.com/kb/973455

  Note: The article is also applicable to Vista.