The button "open in Smartview" error in the workspace for a user

Hello

One of our users is facing a problem while trying to open the data forms in Smartview via the workspace by using the option "open in Smartview. When you click on it it gives the following error: "the address is not valid."

FYI - just to make sure I tried the same thing on another system with a different user name, and it seems to work correctly for the user and the system.

It looks like an option or setting is not right or was messed up. Can you get it someone please let me know what setting/option could be the cause of this error and how to fix it.

Future prospects for entries...

You can connect to My Oracle Support Site and search for document id in the knowledge base search box. BTW, here's what you can do:

1. uninstall Smart View
2. Select START-> RUN
3. type regedit
4. go to HKEY_LOCAL_USERS\\software\HyperionSolutions\SmartView
5 remove the Smart View key.
6. close regedit.
7 install Smart View

Also, did you use are secure https protocol? In the options of IE, try to activate "Display mixed content" and see if that helps.

See you soon... !!

Rahul S.

Tags: Business Intelligence

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