The creative menu Cloud periodically empties
The menu is empty and I must kill the opm.db file and restart CC. This is getting ridiculous. I don't remember how many times I had to do this, but it seems that every time that CC is updated. This is a bug that goes back at least 2 years and it's pretty boring.
You can contact support Adobe cat at the bottom of the link:
https://helpx.Adobe.com/contact.html?step=CCSN_adobe-ID-signing-in_stillNeedHelp
[Click the button still need help and select the Chat option]
Steps for Windows remove the Opm.db file:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
It will open the Appdata folder.
Then go to the Local > Adobe > OOBE. Open the OOBE folder and delete the file "Opm.db".
If the application exposes more often this behavior, it is ideal to perform the steps mentioned in the link below once.
Manager application Adobe CC appears COMPLETELY blank!
Already tried with these steps, made me know.
Assumes that all the 3 questions are answered
Tags: Adobe
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