Menu of creative State Cloud is empty in OSX El Capitan

So, for some time now, my status menu (right-hand side of the menu bar) was empty, when I click to open it. The icon is not dimmed, however there is no entries in the menu. So I can't update any applications or CC itself; cannot see the status of the subscription etc. I tried uninstalling and reinstalling CC without success. How can I solve this, as I'm sure that my apps all need to updates now, and I want to achieve.

Please, try the following steps:

  • Leave the desktop application Adobe Creative Cloud
  • Browse to the location: / Library/Application Support/Adobe
  • Rename the folder 'SLStore' to 'SLStore_old '.
  • Rename the folder 'SLCache' to 'SLCache_old '.
  • Connect to the desktop Adobe CC app and check

Tags: Adobe

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