The default cursor position goes to sleep when I click on turn off computer

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  Every time I close my laptop and he goes to sleep, when I reopen it the lid it restarts and I get the following error. Can you please help? Thank you!!!

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• Why my computer shuts down when I click both don't turn off computer buttons?

  My computer is an IBM Thinkpad T42

  Today, when I clicked on the button start and then disable the turn off computer button, the computer of the computer and then selected button would not be closed to low or off. Any ideas why it would not be arrested? Any ideas how to get it to close help to disable the buttons on the computer?

   I have can stop him by the on/off switch.

  Thank you

  Henry

  Hi Henry,.

  Welcome to the Microsoft Community and thanks for posting the question.

  According to the description, you are not able to stop the computer.

  This problem occurs if you install some versions of Norton Antivirus 2003.

  Perform the steps from the link below and see if it helps.

  You cannot log off, restart or shut down your Windows XP-based computer 

  Hope this information helps.

  Answer to us if you are having problems with shuts down the computer or any other problem of Windows, and we would be happy to help you.

  Good day!

• My computer will not be stopped by using the "turn off computer' under 'Start' (lower left corner)

  My computer will not be stopped by using the "turn off computer' under 'Start' (lower left corner)

  Hi Harry,.

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  · You receive an error message or error code?

  · Do you remember all the recent changes on the computer before the show?

  · What is the service pack installed?

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• PC goes mode sleep when the Power Options are set for ever, etc. also can not wake up

  Hi, I read the other posts on this topic, but my problem seems a little different.

  I am running Windows 7 on a Dell desktop computer and I tried to run chkdsk and also the Dell diagnostics that I have some problems hard drive; However, it gets so far and the pc goes into mode 'sleep' causing me even worse problems that chkdsk/diagnoses are halfway through a volume. The pc has done this on and off tension for awhile, but hopefully not when something critical is running, even if it is a nuisance.  I did all the steps recommended here as ensure my Power Options are set, etc., but he always does.

  In addition, when the pc goes to sleep, I can't wake him up by pressing the power button or any key on the keyboard.

  I've been in contact with Dell and they said that it's a software problem.

  Someone can suggest something else I can do (stop) the computer mode 'sleep' and also how to wake him.

  Thank you.

  Hello

  I'm sorry for the late reply.

  As you mentioned in your previous post, you wanted to know how to boot from the disc, I've provided the steps how to boot from the disc on my previous post. However, you can try to repair your windows using DVD for Windows 7 backup and check.

  You can see this Microsoft article below that will help you fix Windows 7.

  http://Windows.Microsoft.com/en-us/Windows/what-are-system-recovery-options#what-are-system-recovery-options=Windows-7

  Let us know if you need help most.