'the disk check utility requires exclusive access to Windows__files on disk' (my hard drive). "Re-start of Windows. __

FAILED: attempt recovery of bad sectors (disk hard C)

I followed the instructions to increase the speed of the PC on the home screen of the box to highlight the function of microsoft.com.

I could access the program successfully on my home screen (Windows XP Edition family version 5.1 service pack 3.0).  Phase 1 of the scan completed successfully, but about 70% through the phase 2, the analysis stopped and I got this message: "the disk check utility requires exclusive access to some Windows files on the disk.  These are accessible only by re-starting Windows. "   I was in charge of restarting my computer and repeat the test.  I did this, but got the same message several times in a row.

I use the MS Update center regularly, my Windows XP software has been certified 3 times as being Windows genuine, and I update MS Security Essentials at least every 2 days.  I DON'T KNOW WHAT ELSE TO TRY!  As a general rule, ALL my other Windows functions work correctly & completely of my home screen.

I also welcome Microsoft to have remote access to my computer, so that they can analyze & fix problems as well hardware & software automatically or from the center of MS Fix - IT.

Please contact me at * address email is removed from the privacy * with specific instructions.  I'll try the center of update every day, where you will find all items that can be downloaded to fix this thank you for your continued support.  Joy Knobloch

UPDATE WE CHECK DISK: 2 responses of PML & TWELCH were marked as possible answers.  After you schedule a check disk and shut down your computer, you must WAIT an hour or two before starting.  There is perhaps a long line of users waiting to get their audited records!  I finally managed to get the disk to run check (I also checked the box that says automatically correct errors).  BUT I NEVER GOT A CONFIRMATION MESSAGE THAT DIRECTLY STATED THAT ANY "BAD SECTORS" HAD BEEN RE-COVERED.

LAST QUESTION: Can we assume that if the disk check ran completely and automatically corrected "problems", that the "DEFECTIVE SECTORS" have been found?

Thanks to everyone who participated in this forum.  E-mail address is removed from the privacy *.

It is not clear what you were / are doing.  Try this:

Start > run > chkdsk /f > OK

A box appears with the following message:

The type of the file system is NTFS.
Cannot lock the current drive.

Chkdsk cannot run because the volume is in use by
process.  You want to schedule this volume t
check the next time the system restarts? (Y/N)

Type Y and press ENTER.  Then, restart the computer.

If, during the process that follows, you still receive the message "FAILED: attempt recovery of bad sectors (disk hard C)" or something similar, go to the website of the manufacturer of your drive hard drive and download the appropriate for your hard drive diagnostic tool.

I also welcome Microsoft to have remote access to my computer, so that they can analyze & fix problems as well hardware & software automatically or from the center of MS Fix - IT.

Unless you allowed to access remotely in accordance with a phone call to the support of MicrosoftTHAT YOU HAVE MOMENTUM, you must disable the remote access and Remote Desktop (right click on post work, select Properties, click on the 'Remote' tab).  In fact, you must disable these features now and only reactivate if still initiate you a phone call to technical support Microsoft and will need to enable them.

Tags: Windows

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