The drive is not recognized, impossible to install and EVERYTHING IS a FAILURE

I receive messages - cannot start this hardware - code 10 USB mass storage device. Tried to use a different port, has tried to hold down the buttons - I connected it and it says CONNECTED but its been over half an hour and does not charge do not. It does not appear on the Device Manager. Whatever - I can't get this to work and I don't want to use WMP at all. It is a sine qua non to use Sansa? I just spend my money on this drive. Please help someone.

Try changing your settings USB MSC.

On the drive to go to

Settings > USBSettings > MSC

Tags: SanDisk Sansa

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