the driver installation error file not found

I have a mp3 player that works very well on my wifes XP system but when I try and use it with Vista I get error installation driver... file not found. I tried all 3 usb ports... no luck.  I uninstalled the device... nothing.  Then I tried to plug in a USB stick... of the United Nations recognizes the device. I tried on everthing that I found online.  I would like to reinstall Vista but I have it on CD, I don't have the product code.

Rick

Are you sure you have the correct drivers for Vista and that the device is compatible with Vista?  Just because it works on XP there's no guarantee that it will work on Vista (especially if you use XP drivers).  What is the manufacturer, the brand and the model of mp3 player?  What version of Vista are you using?

Please answer these questions in your answer.  Also check with the manufacturer for drivers updated firmware and/or software compatible with your device and your version of Vista and try to install them and see if that makes a difference.

Thank you.  I look forward to your answer with responses and progress that you make with the drivers.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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