The installation of Acrobat Standard XI fails error 1714?

I can't get Acrobat Standard XI to install completely.  I tried many things, without success.  It will run up to a point but then hit a wall.  I have version 8 and others still on the computer; I tried to uninstall completely, but could not do that either.

It stops at this stage: removing applications {AC76BA86-1033-F400-BA7E-000000000003}

And I get this message: error 1714.  Cannot remove the old version of WAA Acrobat XI STandard.  Contact your technical support group.

Installation interrupted.  Your system has not changed.  To complete installation at another time, please run the installation again.

If they do not appear in the Add/Remove list (looks like XP), then 8 AA or AA 7 are active in the registry (that vacuuming is trying to do). You can also give CCleaner a race to clean the registry for flying over the things that are most active. However, given that the system apparently does them not like being programs, that you should be able to simply delete the two folders. I suggest that you back up files to a backup disk before deletion just for safety, but it really shouldn't be a problem. If you uninstall Reader 11, you might have to do a repair to AA XI. I let the other two only (Flash and Viewer).

Tags: Acrobat

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