The memory test: FAILURE (tune-up system) for a Pavilion dv7-4031TX

Hello

If someone knows how to fix the memory issue?

I get an error message when I run a memory test by using the program of development of the hp system. I can't be too sure how long I've had this problem because it is the first time that I tested the factory equipt 8 GB memory.

That said, I have recently updated my Bios F.29 in an effort to tuneup the hp and hopefully reduce the boot by a little time. The installation went well but I now wonder if there could be some sort of conflict between memory and Bios firmware? Any thoughts?

Concerning
Peter

Hi Peter,.

Try the following.

Stop the laptop, unplug the AC adapter and remove the battery.

Press and hold the power button for 10 seconds.

Then remove and reposition your memory - the procedure is detailed on Page 72 of your & Maintenance Guide.

Once completed, replace covers, etc..., reinsert the battery and plug in the AC adapter.

Run the memory diagnostic again.

Kind regards

DP - K

Tags: Notebooks

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