The mouse does not work normally. How can I solve this problem?

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• My CD player does not work. How can I solve this problem?

  My CD player does not work.  How can I locate and repair?

  Hi Rose Embrey,.

  1 when was the last time it was working fine?

  2. what happens when you try to access the CD drive?

  3. did you of recent changes on the computer?

  See the link below and run them the fixit tool available, check if it works.

  Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• The botton to open a new tab does not work. How can I solve this problem?

  next to the tabs, one that opens a new Quick tab does not work, also the ctrl + T keyboard command does not work as low. The only way to open a new tab is right on the mouse, but still click on a link, I can not open a new empty tab.
  Thank you

  Try to uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and the current version of Firefox.

• My new tab icon does not work anymore, how can I solve this problem?

  When I click on my new tab icon nothing happens. It started recently. I rebooted my machine and Firefox restarted all to nothing will do.

  Or not work Ctrl + T, or the new tab menu item. I hate having to go through Internet Explore. Help, please. Thank you.

  Could you try Mode without failure of Firefox? It is a standard diagnostic tool in order to avoid interference by extensions (and some custom settings). More info: questions to troubleshoot Firefox in Safe Mode.

  You can restart Firefox in Mode safe help

  Help > restart with disabled modules

  In the dialog box, click on 'Start mode safe' (not Reset)

  Any difference?

• When I got the test I deleted some things out of my computer to make sure that I had enough space. I deleted something and now photoshop or any other applications do not work. How can I solve this problem? Since then, I have now bought creative cloud

  When I got the test I deleted some things out of my computer to make sure that I had enough space. I deleted something and now photoshop or any other applications do not work. How can I solve this problem? Since then, I have now bought creative cloud

  Is there a message you get when you launch Photoshop? Please tell us which version OS are you using, try: https://helpx.adobe.com/photoshop/kb/photoshop-crash-with-faulty-module-photoshop-exe.html

• Windows Exployer will not respond in 'Normal Mode', in 'Safe Mode' or in 'clean boot '. "Fix it" even does not work. How can I fix this problem?

  Windows Explorer does not work in 'normal', in "Safe Mode" Mode or in "clean boot".  Same 'Fix it' does not.  How can I fix this problem?  I have Win 7, 64 bit.  Thank you.

  Hello

  1. do you receive any error messages?
  2 has there been any changes made on the computer before the show?

  Method 1:
  If this solves the problem, you can run check and the (SFC) System File Checker tool. SFC scan would be a system file corrupt on the computer search and replace.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
  http://support.Microsoft.com/kb/929833

  Method 2:
  If the problem persists, you can create a new user account and check if the problem still persists.

  Create a user account
  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

  If the problem is resolved in the new user account, you may have corrupted profile.

  Here is the link for troubleshooting a corrupted profile, you can follow the steps mentioned in the link.

  Difficulty of a corrupted user profile
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  Method 3:

  If the problem persists you can scan your computer anti-virus using the Microsoft Safety Scanner.

  Microsoft safety scanner will help us to get rid of software viruses, spyware and other malicious software.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Warning: If you run the antivirus program that is infected by the virus scan will get deleted. Therefore, reinstall the program. Also, if files and folders are affected by the virus, while they might even get deleted.
   
  I hope this information helps!

• I have updated my OS W7 and W10 W8.1 Pro. the Photoshop, Illustrator do not work. How can I solve this problem? I have.

  Hello

  My name is Carlos Moreira

  I have updated my OS W7 and W10 W8.1 Pro. In a PC, I can not oppened the Photoshop as the Illustrator. It gives an error, missing file... dll and uninstall programs and install it again. Either the desktop shortcut to Adobe Creative cloud do not open. I am downloading both programs on your page, but the only thing I got, it's what the download, but I don´ ' see if the download is definitely

  uninstall all cc, clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems and then reinstall it using compatibility mode.

• New headphones headset Freetalk Skype do not work. How can I solve this problem?

  These plug and play devices do not work.

  I just bought Skype provider «Freetalk» wireless headphones

  It took me a week to get the microphone to work, but the wireless system will not connect my PC to the helmet.

  I followed all the instructions, but NOTHING.

  Why is there never a hotline so that I can talk to someone.

  Its always a video or a daft frequently asked questions list was never my problem listed.

  Is there a doctor in the prayer of the House?

  I'm really depressed I paid a good price for stuff that never works first time.

  David

  England

  Hello

  Glad to know that the problem is solved. Let us know if face you any problems with Windows in the future.

• I have laptop (hp probook 4520 s), the touchpad does not work. How can I turn it back on it?

  I have laptop (hp probook 4520 s), the touchpad does not work. How can I turn it back on it?

  This is a question which would probably respond by HP support, because it isn't really a Windows problem.

  Are you sure that the touchpad is not just turned off? Many laptops have switches, power switch, so you can rest your palm while typing one is not worry by pressing the key.

  Sometimes, there is a button above the key, a key on the Ko, or some have a stain on the pavement you waiting/tap/double tap/etc. to toggle the pad.

  If not, you could try to go on the site of HP and DOWNLOAD/reinstall assistance the SW for the touch pad.

• I have can´t initialize photoshop for this reason could not load actions because an unexpected end of file was encountered. "Could not initialize Photoshop because the preferences file was invalid (removed)" How can I solve this problem?

  I have can´t initialize photoshop for this reason could not load actions because an unexpected end of file was encountered. "Could not initialize Photoshop because the preferences file was invalid (removed)" How can I solve this problem?

  I have a MacBook Pro.

  App - Adobe Creative suite 5.5

  The only application that initialize does´t is photoshop

  Solve the problem

  FAQ: How to reset my preferences?

  Thank you Jeffrey Tranberry

• I received and after the British insatalling encyclopedia and this application cannot be open.showing the "Startup MFC application has stopped working". How can I solve this problem?

  I received and after the British insatalling encyclopedia and this application cannot be open.showing the "Startup MFC application has stopped working". How can I solve this problem? IM using Vista Home Basic 32-bit.

  It comes with Vista, upgrade install and activate Forum.

  Try in Vista programs Forum:

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/threads

  See you soon. Mick Murphy - Microsoft partner

• When I try to establish a wifi connection, it shows that the problem with the network card is not fixed. How can I solve this problem?

  When I try to establish a wifi connection, it shows that the problem with the network card is not fixed. How can I solve this problem?

  Hello

  Thank you for writing to Microsoft Communities.

  Until we start troubleshooting on this issue please provides us additional information by answering a few questions, this will help us better solutions to the problems.

  1. What is the full error message do you get?

  2. are - that you be able to access or connect to the Internet via wired?

  3 have there been recent changes to the computer before the show?

  Please go ahead and follow the steps mentioned and later a update on the State of the question.

  Method 1:
  Try to run the network troubleshooters. Check if it enumerates and helps resolve the errors.
  http://Windows.Microsoft.com/en-us/Windows7/open-networking-troubleshooters

  Method 2: If the problem persists, try to follow the steps from the link.

  In the Windows wireless network connection problems:
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Check this link for more information:

  How can I troubleshoot network card? http://Windows.Microsoft.com/en-us/Windows7/fix-network-adapter-problems

  Why can't I connect to the Internet?
  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

  Please follow these recommended steps and post if you still experience the problem.

• Hi, I have a problem with the import of the 4000 SJCAM MOV files. MOV files are in formats supported for Adobe Premiere elements 11. But if I am importing of MOV file, only audio part is imported, part video is not imported. How can I solve this problem?

  Hi, I have a problem with the import of the 4000 SJCAM MOV files. MOV files are in formats supported for Adobe Premiere elements 11. But if I am importing of MOV file, only audio part is imported, part video is not imported. How can I solve this problem?

  haben

  Looking at the specs of your camera (SJCam 4000), we already know what video compression your camera uses. It is H.264.

  A H.264.mov file should be accompanied by a first elements 11. On what computer operating system is your first items 11 running?

  You have the latest version of QuickTime installed on your computer? And, you use QuickTime and first of 11 elements of a

  Account user with administrative privileges? Please go to Premiere elements 11 publish + share/computer/QuickTime to confirm that you will find

  presets it to the choice of QuickTime, it.

  What are the properties of these files H.264.mov - is it 1080 p (1920 x 1080 p 30) 30 or something else? Do you know if this device is registering with a variable or

  a constant rate?

  Please check and review and then we'll decide what next.

  Thank you.

  RTA

• My windows Messenger has stopped working. How can I solve this problem?

  My windows Messenger has stopped working.  How can I solve this problem?

  http://www.windowslivehelp.com/forums.aspx?ProductID=2

  kindly repost your question in the Forum of Messenger above, or the Group of discussion below;

  http://www.Microsoft.com/communities/newsgroups/en-us/default.aspx?DG=Microsoft.public.Windows.live.Messenger

  Discussions in Windows Live Messenger

  They will help you with your WLM questions when repost you your questions in the highest Windows Live Messenger Newsgroup.

  See you soon.

  Mick Murphy - Microsoft partner

• I can't create a new site of catalyst for business with Dreamweaver CC 2014. The error message states that Dreamweaver cannot connect with the server, try again later. How can I solve this problem?

  I can't create a new site of Business Catalyst with Dreamweaver CC 2014 (Mac). The error message states that Dreamweaver cannot connect with the server, try again later. In addition, I am also unable to load remote site Business Catalyst created previously as it says that there is something wrong with my user name or password. However when I put my password and press to test the connection, he said that it has connected successfully. What is wrong and how can I solve this problem?

  Thank you

  Thanks for the reply, however it seems to work again after I removed some unused Dreamweaver sites in the section "manage sites" in Dreamweaver.  It may have been a conflict of name or something.

  Concerning

  Adrian

• I received an error message after installation encyclopedia British and this application cannot be open.showing the "Startup MFC application has stopped working". How can I solve this problem?

  I received an error message after the installation of Encyclopedia Britannica and this application cannot be open.showing the "Startup MFC application has stopped working". How can I fix this?

  Hello

  always check the compatibility of vista programs on the link below

  http://www.Microsoft.com/Windows/compatibility/Windows-Vista/default.aspx

  If a program is compatible with vista you can try right click on the setup.exe and then by selecting run as administrator to install it

  It is not compatible with vista, you can try running it in a previous operating system mode

  This does not work for all programs

  read the information below

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-compatibility-mode/

  ____________________________________________________________

  and read this information MS, too

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-the-program-compatibility-Wizard