The number of packets of high-head ASA5510 inside Interface

We have experienced some problems with occasional connections to VPN clients. In investgating, we used the mtr utility to draw LAN upside to an external host. First jump (from the host of the ASA) packet loss seemed excessive, sometimes up to 50%. The only thing between the host and the SAA is a gigabit switch. A flood of ping to the host even to the same destinations show a 0% packet loss.

Looking at the inside interface, the use of the ASDM Interface Grapher for number packet Drop shows almost compatible 510-512 Kpackets lost.

What are the causes of thie? Can it be mitigated by reconfiguring the Auto/Auto Interface to 1000/Full? Where can I start looking for the source of this decline in package, and is this real or some artifacts of the ASA firmware?

I read somewhere that Cisco recommends that the connection between the switch and the firewall must be set to auto / auto.

Here is a troubleshooting guide for the interface on the ASA errors:

https://supportforums.Cisco.com/docs/doc-12439

Accommodation inside the switch is healthy without error?

Here is a troubleshooting guide for the VPN problems. Check to see if there is no error logs on the client when they connect.

If the problem can be replicated check for the error on the SAA logs as well.

http://www.Cisco.com/en/us/products/ps6120/products_tech_note09186a00807e0aca.shtml

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Tags: Cisco Security

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