The only tile that opens is internt explore...
I have a laptop sony vaio, its new and windows 8 has worked well for a short period of time. All of a sudden whenever I clicked on the 'store' tile to access updates and new applications, it display the advertising green store page and then close and would not open the tile. This happens with the choice of browser and all my apps that I have on my laptop. I tried going on my settings pc where I could reset the laptop, but of course, who did the same thing and opens onto the b; EU page with the sign of parameters, but is really not on the parameters and closes. Each tile outside the internet does not open and close itself, so I can't access anything from my laptop that I should be using under windows and microsoft. I can't even factory reset my phone because it does not open the settings either and won't let you even click on the controls of vaio, because each tile of the farm. Its ridiculius. Help, please
Hi Hanna,
Thank you for the updated information.
According to your description, you are unable to access an application or a parameter. So, as a test, I suggest you to start your computer in diagnostic mode, called Safe Mode with minimum drivers and services needed to operate.
Please carefully consult the steps described in the following link to enter Safe Mode with network.
Start settings for Windows (including safe mode)
Check if you are able to access an application or Windows setting. If it works in safe mode, and then try to clean the system, safe mode startup and check if the applications are accessible.
How to perform a clean boot in Windows
Note: See "how to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.
Please post back your results for assistance.
Tags: Windows
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