The PNG-24 files have dirty white background?

I've been creating icons for a website PNG-24 customers for quite a while, always transparent, always worked - until now. With the last batch, the icons have a white background, not at all transparent and I'm trying to find a solution for this.

I'm on a Mac with OS 10.7.2 design with Adobe CS5. I design icons in Illustrator, put them in Photoshop and use save for web to create the png. The icons are 32 p x32p 16 p x 16 p. Here is a screenshot of my clients site test:

Screen Shot 2012-01-05 at 11.17.51 AM.png

As you can see on the 4th and 5th star of David icon, there is no transparency on the bottom.

All suggestions are welcome, thanks in advance for your help!

MinksInk wrote:

.. .sending the PNG file to the programmer...

Maybe that's the point of the problem as well. Image files you create can be re-sampled by your email client or the utility to download on a web site. You could work around this possibility of packing of your graphics card in a zip file before sending.

Tags: Photoshop

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