the printer code on my photosmart C310 series premium does not print

I had to reset my printer, which has created a new hp printer email address (which I use all the time).  I hit the option print my C310 report to get the new code of the entry to hpeprinter.com printer > Add printer.  But it prints in blue ink.  Problem: I have only black ink installed.  So, I do not see the printer code - it's an empty space.  Impossible to find another solution to find the code for the printer or to make the page printed in black.  All reports print are pages of black ink only.  Odd that HP would do that.

Suggestions?

There is no way to change this. The page is controlled by the ePrint servers. You need blue ink to be able to see the code for the printer. I'm sorry.

Tags: HP Printers

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