The program monitor keeps going black in first Pro CC

PC - first Pro CC - AMD Fire Pro (13.101 - 130604 a - 158071E - ATI)

I'm working on a project and the program monitor keeps going black in first Pro CC while I'm working on the script. I got like 28 GB of memory granted to the program and update the latest version of the driver for my graphics card. No idea why this continues to happen, but the only way I can get around it is to reboot. When I go to close the program hangs and I have to stop it in system preferences.

Under a crazy period if you can help? Thank you

Hi Jonathan,.

We have not seen a response from you because you have created this thread. Please let us know if you have solved the problem completely. For others on this thread, a few things were useful to solve the problem of 'black screen '.

  1. If your computer is underpowered and outdated (especially your CPU and GPU), he will expose the problem of 'black screen '. Consider upgrading your components or by switching to a newer computer.
  2. If your computer is newer and has components that are well within spec (core i7, 2 + GB VRAM for your GPU, etc) and you get the problem of 'black screen', it is likely to do with your GPU drivers or you have two GPUS and the Control Panel has the GPU badly activated for high quality graphics features. Control Panel for your GPU is probably pointing to the GPU to lower power of two.
    • Note that even if you have a considerably amplified GPU, it may be an old one that does not support drivers for a new version of OS X or Windows
  3. The GPU is problematic, in general. Choose file > project settings > general and set the converter to Mercury Playback Engine Software only
  4. Avoid the update to OS X 10.11

Other workaround solutions include:

  1. Open the reference monitor: window > reference monitor
  2. Turn off the track (eyeball) power off, then on again. (Note: this may take a few tries)
  3. If you have already updated to OS X 10.11, OS X update to the current version
  4. Restore previous versions of video drivers video drivers
  5. Rolling back to a previous operating system
  6. Restoration of an earlier version of Premiere Pro

I will mark this message as the correct answer and will add that other solutions users can have about it. Send me a PM if you think that your solution should be listed.

Thank you
Kevin

Tags: Premiere

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