The screen us black until I get to the Windows Welcome screen, where should I start to troubleshoot?
When I turn on my computer, the screen remains black, until it gets to the windows welcome screen 7, then the computer and video works fine.
I don't see the start of the video card or the blue HP screen information at the beginning upward.
Problem is solved. When I checked the computer with a new video card, I noticed that an HDMI cable was used to connect to my screen. This allows information to move to the screen until windows load the correct driver for my video card, resulting in a blank screen.
Tags: HP Desktops
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