The scrolling feature is flicking/back to top of page when I move the scroll bar

When I use the scroll function in the menu of the Explorer, it flashes back and forward/back back to top - when I move the scroll bar!

It may be a virus or something, but my antivirus software cannot be removed (antivirus software: 360 Total Security)

Would appreciate help or a solution.

Thanks in advance.

Hey @Nanoq ,

Welcome to the HP Forums!

I understand that the continuous scroll bar jump around as if it were in a clip of House of Pain.

Can you tell me if you use the scrolling feature of the touchpad or if you're clicking and dragging the scroll bar?

It is a feature of laptop I always had personal problems with touch keys. Not that there is anything wrong with it, I just have a bad habit of going a little too far to the left or the right. When he loses in this regard, he always comes back to where I started scrolling. Same thing on my MacBook and my laptop.

If this sounds like the same thing is happening to you try a mouse to see if the same problem occurs. If If are you could be right about a virus. Check and see if the problem occurs in several programs, if you do not have to try and fine-tune things.

I also suggest using a program like Malwarebytes (available free online) to search for infections. It is always nice to get a 'second opinion' possible infections.

I look forward to your reply!

Tags: Notebooks

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