The sound coming from headphones and speaker

HI all my laptop play sound from the speaker and headphone and I want only helmet

I tried to install latest Version of the driver, but does not

OS: Win 7

Sound card: Srs Premium Sound

Best regards

Hi Imad,

Thanks for posting your query in Microsoft Community.

I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.

a. What is the brand and model number. your computer?

b. the question starts to happen recently?

c. the issue reproduce when using another set of headphones?

I understand that your system plays its both earphones and built-in Laptop speakers, for example, the default audio device is not recognized when connected with the external speakers. In order to solve the problem, I would suggest trying the following methods and check if the problem persists.

Method 1:

Run the audio Troubleshooter of game and check if that helps.

Open the troubleshooting of Audio playback 

If the problem persists, try the following method.

Method 2:

The value of the pair of headphones as default audio device.

1. right click on the volume icon and click playback devices.

2. in the new window click on the "Playback" tab and right-click in the window and click on Show disabled devices.
3. now check if headphone is listed there and right-click on it and choose activate.
4. highlight this pair of headphones and click on "as default'.»»

Additional information:

Tips for solving common audio problems

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Tags: Windows

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