The upgrade of the SnS to 5.3.7

Hello, everyone!

My company bought separately DMM 5.3.6 and SnS 5.3.2 servers, and they did not work for a long time for an obvious reason.

TAC engineer told us that we need to update firmware of the SnS in 5.3.7 to allow two devices to work with them.

Now, I have a file named SNS - 5.3.7 - MR.ISO, but I have no idea how I can between SnS system now... I can't find a menu option in the GUI.

The disk is not bootable, image DMM... Please can you me - it's good software disc to upgrade the SnS system to 5.3.7?

Many thanks in advance,

Ilya

Hi there

you are looking on the wrong place, you need to do the upgrade using "SSH to SNS" IAA then go to the control unit-> software update. Find the following

http://www.Cisco.com/c/en/us/support/conferencing/show-share/products-in...

Thank you

Please note all relevant information

Tags: Cisco Support

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