the usb ports and DVD drive on my laptop of ts 17 want does not work correctly.

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  Welcome @hildergarn,

  Thank you for visiting the Forums HP's Support and welcome! It is an excellent site to find answers and ask questions. I understand that you have a problem with your Wi - Fi and USB ports on your laptop from HP.

  My first suggestion would be to use the wireless network troubleshooting and Internet tool. At the bottom it will ask you questions to help you diagnose the problem.

  Please take a look at this great Charter called troubleshooting wireless network and Internet. This document will help you to solve the problem of Wi - Fi.

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  Have you tried to connect directly to the Modem/Router?

  You have uninstalled the driver in Device Manager?

  Please try to uninstall the driver in Device Manager by using the following steps:

  • Go to the Device Manager.
  • Expand network adapters.
  • Right-click on all NICs individually.
  • Click on uninstall.
  • Restart the laptop twice.

  How many devices you try to connect?

  What you are trying to connect via USB?

  Are - what you happened to try to use the HP Support Assistant?

  Here is a link to the HP Support Assistant, if you not him have not yet tried. Simply download and run the application and it will help with the software and drivers on your system that need updated.

  Here are other troubleshooting steps that may help too. If the USB device does not appear in Device Manager, then it might be a question of power requirement. Unplug the machine and perform the following steps until the device is detected:

  • Reboot the laptop

  • Plug in and wait five seconds.

  • If the device does not appear, try connecting to another USB port.

  • If the USB device is displayed in Device Manager after you connect the cable to a different port, then uninstall and reinstall the software of USB device driver.

  If the device is not recognized in any port, unplug it and go to the next step.

  • Open the Device Manager.

  • Double-click Bus USB controllers,

  • Double-click on a USB root hub,

  • Click the Power tab

  • Click on properties of power supply (if it is displayed).

  Devices need that are connected to the hub are shown, as well as the power they have. If the total displayed power is more than 500 mA, remove the devices and use a hub powered.

  • Continue looking at the properties of the power of each USB hub. If the total power required exceeds the total available power for the hub, then remove a device on this hub to a decrease in the number of consumption.

  • Plug in and wait five seconds. If the device is not recognized, unplug and go to the next step.

  Please note; Remove USB cables at high speed that are more than 3 m (9.8 ft) in length and use cables at high speed that are shorter than 3 m.

  Source: troubleshooting USB connections - please look at this document and follow all the steps in it.

  When we came to a resolution, please share what has worked for you with others by marking this post as an acceptable Solution. If you do not want to show your appreciation for my efforts today, please take a second to click the Thumbs Up button below.

  If please re-post and let me know the detailed results of all the troubleshooting steps in this post. Could you please provide me with your model number (How can I find my model number or product number?) also.

  Can't wait to hear from you!

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  Hi, I have Windows Vista and I use a computer laptop Dell studio. When I insert a disc into my CD/DVD drive, the drive spins and it looks like it is about to start and makes the same noise start several times and then just stops. My computer does not record that there is a disc there. If I double click on the DVD drive in 'My computer' it ejects my disc and says "insert the disc in drive E".

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  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
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  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
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  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
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  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
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  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
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  Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry
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  Check with your Maker system and a device for the two possible firmware updates and the
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  Here are the keys in my opinion, are those in question - for the CD/DVD drive of course subkeys as
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  Parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
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  ---------------------------

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  http://www.ezlan.NET/Win7/net_dm.jpg

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