The Windows 7 Explorer crashes on right-click of the mouse, frequent and erratic behavior.

These two events are logged:

The failing application name: Explorer.EXE, version: 6.1.7600.16404, time stamp: 0x4a765771
The failed module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000374
Offset: 0x00000000000c6cd2
ID of the process failed: 0xaa0
Start time of application vulnerabilities: 0x01ca6d1cbd811ba4
The failing application path: C:\Windows\Explorer.EXE
The failed module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 59239820-d913-11de-b63c-0018f3278051

The failing application name: Explorer.EXE, version: 6.1.7600.16404, time stamp: 0x4a765771
Name of the failed module: msvcrt.dll, version: 7.0.7600.16385, time stamp: 0x4a5bdfbe
Exception code: 0xc000041d
Offset: 0x000000000000117a
ID of the process failed: 0xe44
Start time of application vulnerabilities: 0x01ca6d2a66ddc14f
The failing application path: C:\Windows\Explorer.EXE
Path of the failing module: C:\Windows\system32\msvcrt.dll
Report ID: aa2141dc-d91d-11de-b63c-0018f3278051

You could start by uninstalling Bit Defender Total Security, if you have one. Frustration with malfunction of right-click, I did a clean and added hardware installation and software point by point. Right-click crashed the computer as soon as I updated Bit Defender 2010. The problem has disappeared as soon as I uninstalled Bit Defender and installed AVG. Checked with forum user Bit Defender and, Yes, they know the problem.

Tags: Windows

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