the Windows version was updated

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• I just bought Adobe Elements updated 14 - I need version IMAC and it shows the windows version - I need version IMAC

  I just bought the extraordinary that was sent to me for Adobe Photoshop elements 14.  If he gave me a choice of operating systems I must have missed it because it shows my download than the windows version.  I need the MAC version.  I don't have windows.  TKS

  Get help from cat with orders, refunds and exchanges (non - CC)

  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• Unable to enter some charatcers, i.e. a, e, i, o, u, s but can eneter other i.e. h, w, q, etc. When you use the Windows product key update tool

  I am changing the product windows on a machine key recently image. To do this I use the Windows product key update tool. Usually, when I use the tool all right and there is no problem; However, in this case it I cannot enter certain keys as in a, e, i, o, u, s, etc.. I tried copy and pasting from Notepad and it sticks only certain letters like h and q.

  Someone at - it suggestions/ideas on how to solve this problem without having to re - install Windows?

  Sorry, we had used the wrong key for the version of the o/s.

• I accidentally JUST bought the Windows version and I have a Mac.  How can I fix?

  I accidentally JUST to buy the Windows version and I have a Mac of Acrobat Pro.  How can I fix?  The site was so confused that I don't notice it.  And now, trying to find help... There is no phone number for support to call me. Help, please!  I hope that I don't have an error just $450!

  Hi JKrev1824,

  You can get the platform Swap made from version of Windows for Macintosh or if you want you can get the refund (if you purchased directly from Adobe) as well and purchase of the product to the correct version. But you must contact customer support.

  Here is the link to customer support Contact Customer Care , click on "always need help. You will get the drop down with all support options.

  Let me know if you need more help on this.

  PS - If this or any other response to answer your question, please take a moment to mark as helpful or correct response to make it easier for future users to find a solution to the same issue

  Thank you
  Florianne Jindal

• After the Windows 8.1 update, can not access Internet in Firefox or Chrome, but IE 11 OK.

  After the Windows 8.1 update, can not access Internet in Firefox or Chrome, but IE 11 OK.
  I reinstalled the latest firefox, still cannot access Internet from Firefox.
  Microsoft is ridiculous?

  1. Run cmd.exe as administrator
  2. Type "netsh winsock reset" and then press enter
  3. Restart the PC

• Ugggh.  I have a 27-inch iMac late 2011 and the hard drive was updated with a new SSD.  The integrated cd/dvd had to be taken out.  I then bought a thought of superdrive, it should work.  It's frozen on my iMac!

  Ugggh.  I have a 27-inch iMac late 2011 and the hard drive was updated with a new SSD.  The integrated cd/dvd had to be taken out.  I then bought a thought of superdrive, it should work.  It's frozen on my iMac!  Gee, who could have possibly guessed that would happen?  I tried all kinds of silly workarounds, I found on the internet, but still it will not register the stack of DVDs and other discs I have.

  If you're like me and upgraded your iMac that came with a cd/dvd drive internal... so he has to come out to give way to the fusion or the SSD drive, do NOT buy the apple superdrive.  It will work with your computer!

  Think I'll get a laptop samsung...

  Ironic, isn't it? Own Apple SuperDrive will not work with Apple computers. Shame you don't check here first that we would have warned you. Return Apple overpriced and buy a nice third-party player for a third of the price. I love the LG units. You can consider a loading plate because they are more reliable, and you can use these pesky disc when you get one.

• Cannot find the Windows 8.1 update in the store.

  Hello

  I can't find the windows 8.1 update in the windows store, I've updated all my apps and all available windows updates on my pc. I even tried this a 'Ko 2871389' I tried to download the update, but it says that the update already exists on the pc. whenever I go to the windows website and click Update, it redirects me to my store, but it does not show that windows 8.1 update

  I have KB 2885699 and KB 2871389, I think the problem is in the store because I have all the updates that are required. So how refresh my store or update?

  Information on how to refresh your store were noted in...

  "Why can't find the update in the store?

  http://windows.microsoft.com/en-us/windows-8/why-can-t-find-update-store".

  Quote: -.

  To refresh the content in the store

  1. Enter in the right edge of the screen and then click on search.
     (If you use a mouse, point to the upper right of the screen, move the pointer of the mouse down and then click Find.)

  2. Enter the term in the search box and then press or click Run.

  3. Wsreset.exe enter the command run and then press or click OK.

  4. Restart your PC.

  5. On the start screen, tap or click on store and check if Windows 8.1 now appears on the store home screen.

  "

  Words

• Accidentally, I downloaded the windows version of PSE 14 but I have a mac.  How can I exchage?

  Accidentally, I downloaded the windows version of PSE 14 but I have a mac.  How can I exchage it the correct version?

  PES 10, 11, 12, 13, 14 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)

  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• I have Adobe Creative Suite 6 Design Standard in the Windows Version, how do I get the serial number for a MAC Version?

  Hello

  I have Adobe Creative Suite 6 Design Standard in the Windows Version, how do I get the serial number for a MAC Version?

  
  I downloaded Adobe Creative Suite 6 in my Mac, but it does not accept the serial number.

  What should I do?

  Thanks for any help.

  Best regards

  
  Digga515

  Product change or the language platform - they might still be offering this for CS6, although it gets old...

  You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

  You can exchange only once and lose the Windows license, when you switch to the Mac

• Cannot find the windows version of the MAC version only 11 items.  How can I get the Windows version?

  I bought 11 elements but somehow, I managed to lose the CD for the windows version and now I have a Windows PC.  I don't think that I've ever loaded after that I bought it.  Is it possible to get the downloadable version of windows?

  PES 10, 11, 12, 13, 14 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

  PE 10, 11, 12, 13, 14 - https://helpx.adobe.com/premiere-elements/kb/premiere-elements-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 11: l http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm

• I have the windows version of Lightroom 6.2.1 and whenever I try to go to edit in Photoshop, he says "this version of Lightroom needs a Camera Raw version 9.2" my photoshop has only 9.1.1.461 for full compatibility.  But my desktop version of Photoshop wi

  I have the windows version of Lightroom 6.2.1 and whenever I try to go to edit in Photoshop, he says "this version of Lightroom needs a Camera Raw version 9.2" my photoshop has only 9.1.1.461 for full compatibility.  But my desktop version of Photoshop will accept only Camera Raw 9.2.   HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!   Does anyone have an idea on this problem.  Or have I been left in a Catch 22?

  The latest version of Camera Raw compatible with Photoshop CS6 is 9.1. Lightroom is programmed to warn you when you do not have the version of Camera Raw that is fully compatible. But this does not mean that you cannot continue to use Photoshop. Simply choose the option to open a copy which includes Lightroom adjustments. Lightroom will create the TIF or PSD first, and that the file is what will be opened in Photoshop. It will include all the adjustments you have made using Lightroom. Also, on the screen of your messages, you specify to not display this message. Then, you can continue using Lightroom and Photoshop as you are accustomed to using it. At this point, I don't think that there are no changes that are different. I remember correctly, the only changes made in Camera Raw 9.2 were the additions of new cameras.

  In any case, Camera Raw 9.1 is that you can go with Photoshop CS6. If you think that it is necessary for you to have full compatibility, your only option would be to upgrade to the creative cloud. It is really not necessary to do so, however.

• accidentally, I buy the windows version of adobe acrobat DC instead of the mac version. I have only a mac computer. can you please cancel my purchase and replace it with the version of windows with a mac version.  the order number is AD006058877NL. Rgds,

  I accidentally buy the windows version of adobe acrobat DC instead of the mac version I only a mac computer can you please cancel my purchase and replace it with the version of windows with a mac version.  the order number is AD006058877NL. Rgds, jan van montfort + 31681471049. [email protected]

  Hi Jan,

  I understand your concern, please see this doc on this subject: return, cancel or change an Adobe order

  Kind regards

  Rahul

• How do I use the Windows Version of Photoshop CS 6-Mac Version

  I use the Windows Version of Photoshop CS 6. Now, I have a Mac PC and I would like to change the Version of Windows to Mac. How I can do.

  Exchange a product for a different version of the language or platform

• Mr President I allowed Adobe Illustrator and photoshop for the windows version, but I also needed Mac version. How can I get the mac license. Please give me the right answer. Thank you, Sir, I have the license of Adobe Illustrator and photoshop for window

  Mr President

  I allowed Adobe Illustrator and photoshop for the windows version, but I also needed Mac version. How can I get the mac license. Please give me the right answer.

  Thank you.

  Shaji Samuel

  Hi Shaji, please see: a product for another language or version of trading platform

  I hope this helps.

• I bought the Windows version of the Creative Suite by mistake and I need the Mac version.

  I bought the Windows version of the Creative Suite by mistake and I need the Mac version.

  If it is CS6, read the following:

  Product change or the language platform

  You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

  You can also try:

  Please see return, cancel or Exchange an order - Adobe

  http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  If this isn't CS6, you will have to work the things with which resell it to you.  Adobe does not sell the old versions.