There is another view of the printer?

I have a HP Officejet 6500 E710n-z.  Signed for x.  But now cannot get in using my user name and password.  When I try to get the system to send me a new password, it doesn't recognize my e-mail address.  But if I try to open a new account, it says that my email address already exists.  I'm confused.

Also, if I go to www.eprinter.com, I can connect.  This is a different site.  If so, how did I come to be implemented, because I knew that on this service through my new HP printer?

Hello Paulnb,

I'm not familiar with the www.eprinter.com or the features it offers. The Web site that is supported by HP's www.eprintcenter.com. This site has recently merged some of its database with Snapfish and this can cause your question about the connection.

To try to resolve this problem, you must click on the sign in link on the home page and from there, click the icon of snapfish. This icon looks like a black fish in a blue square and is located on the far right of the icons available. Use the forgotten link password associated with Snapfish icon and then type your e-mail address, you would use to login and you should receive a link in an email to reset your password. Use this option to connect to www.eprintcenter.com.

Let me know if this can help, or if you still have any questions.

Tags: HP Printers

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