This copy of windows is not genuine? Why do we say this?

Similar Questions

• "This copy of Windows is not genuine" that's what says my computer, what should I do?

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hi ose431,

  1. When you receive the error message?

  2. did you of recent changes on the computer?

  3. What is the version of Windows installed on the computer?

  Usually, this would happen if the copy of Windows is not activated.

  I suggest that you check and activate the copy of Windows.

  Activating Windows: Frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/activating-Windows-frequently-asked-questions

  Description of the behavior of reduced functionality in Windows Vista mode

  http://support.Microsoft.com/kb/925582

  Error message when you try to activate Windows Vista: "an error has occurred."

  http://support.Microsoft.com/kb/931276

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• computer turned on today and he said that my copy of windows is not genuine-why?

  When I went today only my computer says that "your copy of windows vista is not genuine" then why say build 6002. Do not understand that I bought the computer with vista installed. It was beautiful last night and I for about 4 years.

  

  Currently, your copy of windows vista is not activated. If you have the product key with you, you can activate your copy of windows.

  You can find your product key on your computer or inside the Windows package installer disk-based.

  Type SLUI in the search box and press ENTER key

  Follow the directions on screen to activate windows

  You can activate online or by phone. You need an Internet connection to activate online. Activation by phone requires interacting with an automated phone system.

  http://social.Microsoft.com/forums/en-us/genuinevista/threads

  http://www.Microsoft.com/Windows/Windows-Vista/quick-start/activation-FAQ.aspx

  If this post can help solve your problem, please click the 'Mark as answer"or if you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Why do I get "this copy of Windows is not genuine. Build 7601, Windows 7 "? Windows was preinstalled on my computer when I bought 7 years ago.

  Why do I get "this copy of Windows is not genuine. Build 7601, Windows 7 "? Windows was preinstalled on my computer when I bought 7 years ago. This message just started yesterday.

  The label on the bottom of my laptop is worn and unreadable. I prepare some restore disks when I bought it all first.

  Also, is it safe to use with this message? I am more sensitive to the virus and malware?

  When I ran the MGADia.exe, I received the following:

  Diagnostic report (1.9.0019.0):
  -----------------------------------------
  Given WGA-->
  Validation status: invalid license
  Validation code: 50

  Code of Validation caching: 0x0
  Windows product key: *-* - 73CQT - WMF7J-3Q6C9
  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
  Windows product ID: 00359-OEM-8992687-00010
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {41B72C8D-9D6E-4B69-95F3-C47B98DFEC93} (3)
  Admin: Yes
  TestCab: 0x0
  WGA Version: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150715 - 0600
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  WgaER data-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  WGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Home and Student 2007-100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {41B72C8D-9D6E-4B69-95F3-C47B98DFEC93}1.9.0019.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-3695335249-1752219722-1893319484Hewlett-PackardSLIC-MPCHewlett-PackardF.1420090922000000.000000 + 000E3503D07018400F804090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-MPC100100Microsoft Office home and Student 20071252F2E9A2A000F38wJr2hKpGU8wDb57KL876WZXKYT8 = 5591357-81602-924-68635 1

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2682009
  Installation ID: 002050161536719566617756842704942491320285130926883054
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 3Q6C9
  License status: Notification
  Notification reason: 0xC004F059.
  Remaining Windows rearm count: 2
  Trust time: 08/03/2016-20:20:50

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: PASS
  Event timestamp: 1:6:2016 08:43
  WAT Activex: registered
  WAT administration service: registered

  --> HWID data
  Current Hash HWID: NAAAAAEAAgABAAIAAAABAAAABAABAAEA6GHuySp0Ejd6f1iV4sfgC34fsPa8wADj3utGyg ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: no, table invalid SLIC
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-MPC
  HPQOEM FACP SLIC-MPC
  HPQOEM HPET SLIC-MPC
  START HPQOEM SLIC-MPC
  MCFG HPQOEM SLIC-MPC
  ASF!            HPQOEM SLIC-MPC
  SLIC SLIC-MPC HPQOEM
  SSDT PmRef CpuPm

  Kay

  You must activate Windows 7 by using the product key on the COA sticker on the casing of the computer, or inside the battery compartment.

  

  Select Start, right-click computer, click Properties, select change product key (under Windows Activation) and enter the product key of 25 characters (from the COA sticker). Click Next to activate via the internet. Restart your computer.

  -Product key of letters and numbers-

  Do not confuse the letter B with the number 8, the letter Q and the letter O, and the letter G with the number 6.

  Not used the letters: A, E, I, O S U Z l. numbers and you not used: 0 1 to 5.

  The product source letters and figures: Stuart W J
  http://answers.Microsoft.com/en-us/profile/4b0846b4-711f-4347-A784-741660b06fb7#user-profile-tab-profile

• "Windows 7 Build 7601 this copy of Windows is not genuine". Really? Why now after 1 1/2 years?

  Yesterday a notice appeared on the lower right of my saying (black screen) desktop "Windows 7 Build 7601 this copy of Windows is not genuine." The computer is a Dell XPS1702x I bought the 29/08/2011 and never had a problem before. I have two drives to Windows 7 Ultimate and Office 2010 Professional Plus, that are installed on the system. I have read other threads and will display the results of the diagnostic MGA. The computer seems to operate normally, other than the appearance of the desktop. Thank you.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0xc004c4a2
  Windows product key: *-* - QTKDC - 9JP9R-7YQ4W
  Windows product key hash: LAa5VzOauhifbpkarThaNnoxIHE =
  Windows product ID: 00426-068-4219667-86449
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {E5A1FFBC-D2C9-4557-BA42-B2E0669F584D} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Ultimate
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.120830 - 0333
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {E5A1FFBC-D2C9-4557-BA42-B2E0669F584D}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-7YQ4W00426-068-4219667-864495S-1-5-21-4293924323-3853597980-1831477738Dell Inc.         Dell XPS L702X systemDell Inc.         1820120618000000.000000 + 000EC9E3D07018400FE04090409Time(GMT-05:00) Standard is03DELL QA09 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Ultimate edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00172-068-421966-00-1033-7601.0000-2442011
  Installation ID: 008665674842846195738000375140722936785755011313905813
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 7YQ4W
  License status: Notification
  Reason for the notification: 0xC004F200 (non-genuine).
  Remaining Windows rearm count: 3
  Time to trust: 24/01/2013 07:59:54

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C4A2
  Beyond: 0 x 0000000000000000
  Event timestamp: 1:23:2013 16:52
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Aware of Hash HWID: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAln1W4vQ2TmMiVNAr9pa + 9oRerDiUMS5z

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC DELL QA09
  FACP DELL QA09
  HPET DELL QA09
  MCFG DELL QA09
  QA09 DELL SLIC
  SSDT DELL PtidDevc
  ASF!            REFERENCE DELL QA09
  SSDT DELL PtidDevc
  SSDT DELL PtidDevc
  SSDT DELL PtidDevc
  UEFI DELL QA09
  UEFI DELL QA09
  UEFI DELL QA09

  ignore the error message. the report will still be copy and paste.

  Activation and Validation issues more look the same on the surface, but can have many different causes and bugs. This is why we ask a diagnostic report and it is also why we are asking that you create your own thread for your question (in other words, do not post your question in another thread).

  It is simply too complicated to try to resolve the multiple problems in the same thread.

  How to post in your own thread

  http://answers.Microsoft.com/en-us/page/FAQ#faqGettingAnswers5

• Why my computer says "Windows 7 build 7601 this copy of windows is not genuine

  My laptop is 3 or 4 years and one month ago, it crashed I took it to a computer tech and he replaced the hard drive. Since then he has demonstrated this message in the right corner "Windows 7 build 7601 this copy of windows is not genuine". Why it shows this message and how to fix it?

  Ask you to gothrough the thread below:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/Windows-7-build-7601-this-copy-of-Windows-not/68b208bc-BE3A-482F-8a12-69ca2c893b0b

• Vista Home Premium x 64 lie "this copy of Windows is not genuine". Solution?

  Why my Windows Vista Home Edition Premium x 64 (active with the serial number on the side of the case more than 3 years ago) suddenly puts an overlay at the bottom right of my desk saying: -.
  "Windows Vista (TM)".
  Build 6002
  This copy of Windows is not genuine ".

  I have not done something 'new' with him, did not have any material (Chipset, processor and MAC address are the same, not BIOS updated firmware etc.) or installed a major service pack (just the regular updates for the Defender) and all of a sudden it tells me I'm a thief of cheating When I KNOW for a fact that I am not.

  I have never shared my license key with anyone. (at least not consciously) I've never disabled Windows. I didn't join a new area or changed my working group. I've not yet been messing around in my system registry these last time.

  This message is very disturbing, I realized that the 'Premium' features, which I do not use a fair bit, stop working shortly after this message.

  What should I do to reassure Windows that's really authentic?

  Oh, wait... I remember something that I do... I've been running thorough Defrags recently. Resized the Swap Partition (Yes, I keep a partition for the pagefile 'fixed size' and hide only) and changed the BCD to 'show' the Test of memory Vista boot option.

  One of these would cause?

  I do not see why and don't know what to do to fix.

  Actually... the problem is not that the defragment utility.

  If I jump the boot time defragmentation (or he analyzes that no hard drive need to be defragmented) no office message.

  If a drive is defragmented during startup, Windows isn't genuine this session.

  For all MSVPs, who may be interested to hear this strange story and understand why... the software in question is UltraDefrag.

• Error: This copy of Windows is not genuine, impossible to activate Windows Vista.

  Victorinox original title: it says that my copy of windows is not genuine. Why does he not my numbers?

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: windows genuine

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hi connielynn,

  Adding to suggestions from Carey Frisch, you can also check out this link.

  Error message when you try to activate Windows Vista: "an error has occurred."

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• drive rebuild has now "Build 7601 this copy of Windows is not genuine"

  My disk has crashed.  I bought a new disc and reloaded my system.  Everything worked fine, but now, butterflies much later, I get the "this copy of Windows is not genuine".  How can I get my system back to be "real"?  Why not genuine message came up several months after the reconstruction of my drive?

  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

  Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
  http://go.Microsoft.com/fwlink/?LinkId=52012

• Windows 7 build 7600 this copy of Windows is not genuine. Can anyone help?

  I changed the hard drives on my computer because my old computer broke down on me. Now, I get a Windows 7 build 7600 this copy of Windows is not genuine. Can anyone help?

  You use a key of windows 7 OEM SLP but your bios has a marker of Vista.

  Your bios date 17/02/2009 is too old for a marker windows 7.
  I suspect that you tried to move the license OEM windows 7 on another computer. An OEM license is not transferable.
  You can buy a new copy of windows 7.
  Additional information:

  Computers, which are built by large manufacturers provided with pre-installed Windows are supplied with 2 two product keys:

  (A) OEM SLP: this key comes pre-installed in Windows, when it comes to the factory. This key is designed to work with the special instructions isn't on the hardware of this manufacturer. Then, when Windows was installed using the OEM SLP (in factory) Windows 7 key leans on the motherboard and he sees special instructions and activates. (that's why you had no need to turn on your computer after you brought it home)

  (B) SLP COA: it's the product key that you see on the sticker on the side (or at the bottom, [or in the battery compartment]) of your computer. It is a valid product key, but must be used only in certain situations (for example, if the OEM SLP key stops automatic activation for a reason any). The key must be activated by phone. (Note: all manufacturers that use the SLP OEM system are bound by contract to include a certificate of Authenticity sticker (COA), which has a COA SLP key, on the computer)

• Windows 7 Build 7600 this copy of Windows is not genuine - I can only run the computer in safe mode

  My son - under Windows 7 Home Premium - Dec 2010 laptop, purchased at Future Shop

  It has worked well for the past 2 years.  Suddenly, on Saturday, he stopped doing anything.
  That's happened?
  I don't know, but when I started upwards, normally, all I get is the 'black screen of death", with the words"Windows 7 Build 7600 this copy of Windows is not genuine ".
  I CAN'T DO anything HERE - can't make a right click, left click, CTRL ALT DEL, menu button - nothing works

  So I rebooted in SafeMode with networking - everything works fine.

  I have tried many fixes - when I read the topics - but NONE OF THEIR WORK in safe MODE
  slui.exe 4?  Does not work in safe mode
  Run?  Does not work in safe mode
  Start - computer - properties - activate windows now?  Does not come to the top, in safe mode
  However, he won't come to the top with a status or product ID
  Starter - activate windows?  does not work in safe mode
  I tried to download the windows / microsoft / genuine / validate the tool - but guess what, that didn't work either - update installation failed - error information 0x8007043C - probably does not work in safe mode - but that's all I have As
  I did a system restore - it 'worked' but ran very slow - and then when I restarted, the problem came back.
  and many others

  I ran Avast free on it - and anti-octets Malware - nothing - but I can only run in safe mode.
  Avast has some programs that run on the system re - start - but it does not start in normal mode - if none of them work

  I read a lot of topics on this - and I'm VERY FRUSTRATED

  I used another laptop - does the slui.exe 4 - and he asks me the activation key?  I can't that - not in safe mode
  I called the phone number - and talked to anyone - they told me to go through the www.howtotell.com - and report a counterfeit copy.  But it's NOT a COUNTERFEIT copy.
  OK - it's perhaps - but why it worked for 1.5 years?  And I bought from FutureShop, so should be reliable.  And I have the certificate of Authenticity on the back

  Don't forget - I can't do anything either in normal mode - but the Safemode with network works perfectly well.

  So, I don't know what to do.

  I don't think that's my problem - I bought a genuine copy, a reliable retailer.
  Anything you can do to help, would be greatly appreciated.

  I agree with this assessment.

  Hard drives come with a large number of spare sectors 'invisible' - it's only when they all well used by repair mechanisms built-in to the reader that the number of bad sectors Windows begins to increase from zero (in your case, it is a sector) means that there is already a significant degradation of the drive, and you can expect the count to start sooner or later back.

• My laptop desk is always black, and he says "Windows 7 built 776, this copy of Windows is not genuine".

  My laptop desk is always black, and he says "Windows 7 built 776, this copy of Windows is not genuine" white little written on the toolbar below to the right, what is happening, I've had my laptop 3 years and had no problem with it :( And because I'm 13 I couldn't afford another package of microsoft...

  Original title: help!

  License status: Notification
  Notification reason: 0xC004F063.
  
  
  your computer is not properly read it is the slic table.
  you need to change your product key to the one on your COA.
  Click Start, type slui 3, press on enter.

  Additional information:

  Computers, which are built by large manufacturers provided with pre-installed Windows are supplied with 2 two product keys:

  OEM SLP: This key comes pre-installed in Windows, when it comes to the factory. This key is designed to work with the special instructions isn't on the hardware of this manufacturer. Then, when Windows was installed using the OEM SLP (in factory) Windows 7 key leans on the motherboard and he sees special instructions and activates. (that's why you had no need to turn on your computer after you brought it home)

  COA SLP: it's the product key that you see on the sticker on the side (or at the bottom, [or in the battery compartment]) of your computer. It is a valid product key, but must be used only in certain situations (for example, if the OEM SLP key stops automatic activation for a reason any). The key must be activated by phone. (Note: all manufacturers that use the SLP OEM system are bound by contract to include a certificate of Authenticity sticker (COA), which has a COA SLP key, on the computer)

• Windows 7 - Build 7601 this copy of Windows is not genuine

  Hello everyone.

  Im a newbie here so I hope I get this right.
  I have a question about this message on my desk to read "Windows 7 Build 7601 this copy of Windows is not genuine."?
  I bought this Satellite c660 to Qatif in Saudi Arabia and now he's here in the Philippines.
  My laptop is Windows 7 Professional 32-bit. It asks for a product key and I can't find one. There is no product in the background key sticker and I don't know where to get that.
  I ran a diagnostic and I hope this helps.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0x0
  Windows product key: *-* - CM74G - RPHKF-PW487
  Windows product key hash: 71BRYMECVaSXedfumfu8zryHJVY =
  Windows product ID: 00371-177-0000061-85062
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84} (4)
  Admin: No.
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.111118 - 2330
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 103 blocked VLK
  Microsoft Office Enterprise 2007 - 103 blocked VLK
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program may Explorer\iexplore.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}1.9.0027.06.1.7601.2.00010100.1.0.048x 32*-*-*-*-PW48700371-177-0000061-850625S-1-5-21-3557145390-3644324294-2060978674TOSHIBASatellite C660TOSHIBA1.6020110707000000.000000 + 0004B8C3E07018400F804090409Korea Standard Time(GMT+09:00)03TOSCPLTOSCPL00103103Microsoft Office Enterprise 200712ACD7202654E586fFic3JgCreGGRxyF8uMWB4R4Jcg =89388-707-1528066-65261 14

  Content Spsys.log: 0 x 80070002

  License data-->
  Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: 0 x 0000000000000000
  Event timestamp: 3:15:2012 19:39
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current Hash HWID: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJT + lnD3en8mEX4nsL 8NxRgtMToxMDARso plus

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: no, table invalid SLIC
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC APIC PTLTD
  FACP TOSCPL CRESTLNE
  HPET INTEL CRESTLNE
  START PTLTD $SBFTBL$
  MCFG INTEL CRESTLNE
  OSFR TOSHIBA HAS + 2ND ID
  SLIC TOSCPL TOSCPL00
  SSDT BrtRef DD01BRT
  SSDT BrtRef DD01BRT

  Please someone help? I'm not a techno person and I don't know how to solve this problem. Thanks and regards.

  > How can I get a copy?
  If your laptop was initially shipped with Win7 preinstalled and you want to now order original Toshiba Recovery disk for your laptop that you can do it on https://backupmedia.toshiba.eu/landing.aspx
  >... where I can find a product key that I use to activate windows?
  You can not find it. I put t understand your question. If you use OS Toshiba you n t need activation code, but if not you and if pre-installed OS is installed with the installation of Microsoft disk you need to pay for a valid license.

  All the time, you're in the magic circle. You always ask the same question, but somehow, you don t read what other people write here. Please read another thread - http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=262518

• "Build 6002: this copy of Windows is not genuine".

  Hello world...

  I've had my TOSHIBA Satellite L40-139 for more than a year. She was purchased by PC World and came with a preinstalled version of Windows Vista Edition Home Premium. I don't have the disc that came with the laptop, but the Windows installed is genuine.

  I went to install Vista Service Pack 2 after you download. I restarted my laptop only to find my desktop wallpaper disappeared and was replaced with a black background and the following text in the lower right of the desktop:

  Windows Vista (TM)
  Build 6002
  This copy of Windows is not genuine

  She was followed by a pop-up with two options, 'Activate now' or 'Activate later', followed by a pop up an error that says Windows must be reinstalled as a "unauthorized modification were made...". Please insert the CD or DVD. If I press 'Activate now' he's just another pop up that says I can contact TOSHIBA. If I click on the link it will just a standard screen for "help!"

  I don't know what to do... I have the sticker intact COA product key and tried to enter, but she returned with various errors. It's like as soon as I installed service pack 2 I had problems. Yet once again, I don't have Vista or a toshiba recovery disk (I don't even know if it came with one). I tried to restore Windows, but it returns with the same screens!

  Help!

  PS. is the Toshiba support line a toll-free number? Does anyone know a number that is free to call mobile phones? (I don't have a landline).

  Your model of laptop is not delivered with the recovery disk, but with recovery image stored on the HARD drive. In s manuals document clearly describes that you must fund recovery DVD only tool preinstalled Toshiba recovery disc creator.

  Version of the OS pre-installed (Toshiba recovery image factory settings) is definitely authentic and I really don t understand how it can happen. I mean thousands of people do the same update, and there is no other claim on similar problems.

  Anyway, if you didn t create recovery disk you can try now is to reinstall the OS using the HDD recovery procedure. How to do this you can read in document http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm Toshiba FAQ
  This will remove all HARD drive, extract second partition so if you have some important data backup.

  If it will not let me know.

• Re: message "this copy of Windows is not genuine".

  Hello, this morning the following message appeared as my wallpaper:

  "Windows 7".
  Build 7600
  This copy of Windows is not genuine ".

  Windows was preinstalled on my laptop (i.e. is authentic).
  I searched Microsoft, their solution is to run RSoP.msc - when I try to do, I gives me the message "Windows cannot find ' RSoP.msc". "

  Can anyone help?

  Thanks in advance.

  Hey,.

  And what Toshiba laptop you have exactly?

  Windows 7 preinstalled or another OS?
  This product key, you can find on the lower side of your computer?