"This file was deleted by the other program", but I did not do at all...

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• Cannot delete a PDF file! He says that they are "open in the other program", but it is not true. What can I do?

  Hello, I have Acrobat Standard XI and the following question.

  I can't delete files PDF, as the system continues to tell me that they are open in the other program... Of course they aren't! Tried to restart windows, but it did not work, I tried to reinstall acrobat and it did not work.

  If I uninstall Adobe Acrobat, I can remove pdf and get no errors.

  What's wrong? What can I do?

  Help, please!

  How are you trying to remove: from Windows Explorer?  Have you seen active thumbnail?  Can remove you them if you switch the view from Windows Explorer to the details?

• I bought a new carmera and Photoshop CS4 camera Raw can not read the ARW files.  I downloaded the lateset update but still can not read how can I get this problem solved thanks

  I bought a new carmera and Photoshop CS4 camera Raw can not read the ARW files.  I downloaded the lateset update but still can not read how can I get this problem solved thanks

  Hi tonyf,.

  Greetings!

  Each device is compatible with a minimum version of camera raw.

  Here is the complete list: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

  Please check if you have this version of the camera installed which include your raw files.

  It would also be that your photoshop will not have to install this version of camera raw as its very old.

  In this case, you can convert your raw files to DNG and can use it.

  To convert the files to DNG, you must download and install the DNG Converter.

  Here is the link:

  Windows: Adobe - Adobe Camera Raw and DNG Converter: for Windows

  MAC: http://www.adobe.com/support/downloads/product.jsp?platform=Macintosh&product=106

  Concerning

  Jitendra

• Windows XP - LG DVD - RAM drive does not read the DVD. It's playback CD only... I ran the fix microsoft program... but it did not help at all.

  Windows XP - LG DVD - RAM drive does not read the DVD. It's playback CD only... I ran the fix microsoft program... but it did not help at all.

  CD/DVD players use different lasers to read CD DVD vs.  Eventually, your DVD laser has grilled.  It might be time to replace your CD/DVD drive.

  HTH,

  JW

• I tried to search for the file opm.db in the OOBE folder, but it is not there.

  I tried to search for the file opm.db in the OOBE folder, but it is not there.

  I turned off my computer and back then and it works now.

• I bought the first cc, but I did not receive the activation code.

  I bought the first cc, but I did not receive the activation code. Is there a place where I can look for?

  There is no serial number for CC products. Sign in to your account on the website, download the Cloud creative application, install it and connect, then install the software.

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I have creative suite cs5.5 and I just cc. When I try to open a photoshop file, it goes to the old program cs5.5 and not the other. Can I remove old programs from my computer?

  What I my old creavite t cs5.5 dleete or keep it since I got the new cc? Looks like he still wants to open in the former programs.

  You may change the default application assigned to open files to point to the new.  How you do that depends on what operating system you have. If you use Google, you should be able to know how to change the default programs for different files.

• I restored a few messages deleted from the Recycle Bin, but they do not appear in the original folder.

  I accidentally put the retention policy of 30 days for the wrong file, including over 1000 deleted messages. I found the messages in the trash and returned in the original folder, but all do they not appear. I immediately made a copy of the file folder in my profile, and if I look at this file, I see the missing messages. I tried to rebuild the .msf associated file and by removing the .msf file, but the messages are not displayed. How to restore access to these messages in Thunderbird? Reconstruction of the index of global data will correct this?

  If anyone is interested, I was able to restore the missing files by editing the X-Mozilla-Status codes in the file in the folder. Bit 0 x 0008 flags every message deleted. I was able to do a search/replace global for each code containing this bit in Notepad to get Thunderbird for re - index deleted messages. Of course, you'll want to do this on a copy of the affected file and keep a backup while you make the changes, just in case. Oh and do not compact your messages until you make sure that it worked.

• Can't see the other person, but they can see me. All of the solutions posted did not help.

  I don't see the other person when I Skype, but they can see me. The only thing I see in my screen is their profile picture and myself. How can I overcome this? I use windows 8.1 and a computer dell laptop.

  Have they turned on their webcam?

• When I try to print from Lightroom, the program crashes completely.  How can I fix it.  I tried to reinstall the program, but it did not help.

  I can't print from lightroom 5 on my iMac now.  I can always print from lightroom 5 on my MacBook, and other programs seem to print as expected.  I removed 5 Lightroom and reinstalled a couple of times and it will not print.  Can someone help me?

  Please make sure you read and write on the disk permissions.

• I can't update because my pc says theres a error, how can I resolve this error 80070005, already tried to fix it, but it did not work

  I already did what shedrich said to do, but he only has not yet fixed the problem, I have windows vista basic and my pc keeps trying to update yourself due to the automatic update but it stops n says that he can't, I can try?

  THX mary

  Hi Mary,

  Thanks for posting the question in the Microsoft Community.

  We start with two questions:

  1 have had any changes made on the computer before the show?

  2. when exactly you get the error message?

  3. the problem occurs for all the updates?

  I suggest you to refer to the article and see if it helps:

  Error: 0x80070005 when you try to install updates by using Microsoft Update or Windows Update

  http://support.Microsoft.com/kb/968003

  Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  If the problem is not resolved, please answer and we will be happy to help you.

  Thank you.

• I tried to download the free 30 day trial for the Captivate 8 but it did not download.

  I clicked on the "30 day free trial" button for 8 Captivate, filled out the form, you click the button submit, but nothing is downloaded.

  
  

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

• the download window has an entry that will not - delete current state is paused, but it will not and claire all does not remove it - all just annoying

  Download "Wood_m5.wmv" attempted to http://www.americancraftsmanwin.com/demo5.html

  Delete the downloads.sqlite file in the Firefox profiles folder

  See:

  • http://KB.mozillazine.org/Unable_to_save_or_download_files#Manually_delete_download_history
  • https://support.Mozilla.org/KB/unable+to+download+or+save+files

• LR 6 stand alone does not open... no error message it worked fine this morning.  I tried to give permissions, but that did not work

  It's extremely frustrating... I've been a user for years without something like this happening before.

  Adobe is called support is non-existent

  Problem solved: uninstalled LR.  downloaded and installed new copy.  All is well until now.

• Not will not be up-to-date and exe. files as well as several other programs won't work after that I removed the Trojan horses today.

  I have two problems that first will not to day and exe. files as well as several other programs will not work after removing six Trojans today. I got the old fake security / you're not protected message led me to run McAfee and anti-malware that I solved the problem. It allowed me to meet Explorer but I tried to open the accessories of the calculator and it will not work, nor will my Rossetta stone. I can open these types of files under other users account on this computer. Help please.

  I suggest that you create a new user account for yourself (save all your files first of all that I hope are not damaged etc.). Then, you delete the old user account (but keep the files). Probably most of the programs have been installed for all users, so it should not be (I hope) a problem.

  Recently had to clean a computer infected with one of these software etc. rogue security and creating a new account (Administrator) so that the user has finished up and transfer its files to the new account. He was lucky. I hope you are too.

  Perhaps others may have other suggestions for you.

  Please make sure that the computer is clean of any infection etc.

  K