Thunderbird is duplicating my incoming mail.

I'm getting the same email 2 and sometimes 3. This happens about 5 to 10 minutes after the first are downloaded.

If she maintains download the same files, it seems that the popstate.dat file has deserted.

The 'popstate.dat' file keeps track of what has been downloaded. You need to access the profile folder, and then delete this file. The profile folder is a hidden file, so it must make visible hidden files and folders to see.

make hidden files visible:

Additional info profile folder:

In Thunderbird

  • Help > troubleshooting information
  • Click on the view file"" button.
  • a new window opens to display the your profile folder
  • Close Thunderbird now
  • Click the folder "mail".
  • Click on the "mail account name.
  • Scroll down and look for "popstate.dat" a DAT file.
  • Delete "popstate.dat".
  • close window - top right X
  • Open Thunderbird

Thunderbird will create a new file "popstate.dat" and start to download all that is in the server Inbox for the email thunderbird Inbox account. But only once.

After you resolve the popstate file, you can have loads of duplicate e-mail messages. You can use this Addon to help remove them:

be sure to compact the folders on a regular basis.

Tags: Thunderbird

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