Thunderbird is unresponsive

It's ok to start Thunderbird. But clicking on anything whether it's immediately it freezes. Shortly, the message does not appear at the top of the screen. The program must be closed. For me, this has reached the level which makes the unusable product.

If you use Thunderbird Global search indexes all of your messages. Basically, global-message - db.sqlite is the search index. https://support.Mozilla.org/en-us/KB/global-search

The file tends to grow over time, so I'm not surprised defrag has trouble with her while Thunderbird is running. I doubt it has something to do with the question "not responding" well.

Windows safe mode disables anti-virus software. It is more likely that the problem "is not responding" is caused by anti-virus software.

As a general suggestion exclude the Thunderbird profile folder are analyzed by anti-virus software. http://KB.mozillazine.org/Profile_folder_-_Thunderbird

Tags: Thunderbird

Similar Questions

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    How can I solve this problem?

    Margaret Richmnan

    Try to start * Windows * in safe mode with active network.
    -Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

    Always in Windows safe mode, start Thunderbird in safe mode.
    - https://support.mozilla.org/en-US/kb/safe-mode

    The problem goes away?

  • Thunderbird is slow and unresponsive

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    https://wiki.Mozilla.org/Thunderbird: test: Antivirus_Related_Performance_Issues #McAfee

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    Thunderbird has been relatively stable in recent weeks. Maybe the TB or Avast updates have solved the problems of gel. Thank you for the thoughtful troubleshooting.

  • Thunderbird installed 38 & now the PC freezes. No response from mouse & KB. What should do? How knowledge is there a w/o e-mail response?

    As explained in the summary...

    Version of Thunderbird installed 38 last night. This morning I have urgent questions on the email.

    I open Thunderbird and before it finishes downloading the mails from the server, and sometimes even before the end of the authentication password for the accounts, if freezes. I restarted three times with zero improvement. Mouse and KB are both unresponsive while the LED mouse works when the mouse moves and indicators CAPS etc meet key activities respective, so devices are working on their own, but Mozilla Thunderbird blocks the communication between them and the PC.

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    I use Windows 7 on a PC. I use Firefox and Open Office, no other product from Ms.

    PS: I have an account already, but you do not provide a way to recover passwords, so that's my account 02!

    Try turning off hardware acceleration.
    Tools (Alt - T) - Options - Advanced - general tab
    Uncheck the "use hardware acceleration".

    What is your anti-virus software?

    THREE calls to your London Office

    Mozilla does not support. This forum is the official place to support Thunderbird. Most of the people here are volunteers devoting their time to help other users.

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    The program then hangs or I have to stop him going out.
    It worked well for the first two months, but for some reason that it started his.
    I'm not very computer and to my knowledge have not changed the settings on the computer.
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    Any help will be greatly appreciated.

    Sounds like a lot of McAfee antivirus

    See https://wiki.mozilla.org/Thunderbird: test: Antivirus_Related_Performance_Issues #Solutions_for_Antivirus_Software

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    Lionel

    Here are some links that should help you-

    Configure iCloud Mail in Thunderbird

    Download Thunderbird to work with Apple mail

    Cannot get iCloud email must be recognized in Thunderbird

    iCloud: server for e-mail clients - Apple support settings

    ICloud mail in Thunderbird configuration

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    iPhone 6 on June 23, 2016 reseller apple Local; I have a touch screen is unresponsive on my iphone 6. Sometimes, he will not respond to the touch (that is to say open an app, type messages or emails, etc, etc) is maintained with the supplier and not a necessary reset, but still problem continue and get the verse. I just wanted to know if anyone else was having this problem...

    Hello

    Follow the steps here, including Organisation of service if necessary:

    If the screen of your iPhone, iPad or iPod touch does not respond to the touch - Apple Support

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    EtreCheck version: 3.0.3 (307)

    Report generated 2016-09-16 04:52:31

    Download EtreCheck from https://etrecheck.com

    Time 07:01

    Performance: Below average

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Beachballing

    Hardware Information:

    iMac (27 inch, mid 2011)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac12, 2

    1 2.7 GHz Intel Core i5 CPU: 4 strands

    16 GB expandable RAM - [Instructions]

    BANK 0/DIMM0

    OK 4 GB DDR3 1333 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1333 MHz

    0/DIMM1 BANK

    OK 4 GB DDR3 1333 MHz

    BANK 1/DIMM1

    OK 4 GB DDR3 1333 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Video information:

    AMD Radeon HD 6770M - VRAM: 512 MB

    iMac 2560 x 1440

    Software:

    OS X El Capitan 10.11.6 15G (31) - since startup time: less than an hour

    Disc information:

    ST31000528AS disk0: (1 TB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 999,35 go-go (495,71 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    OPTIARC DVD RW AD - 5690H)

    USB information:

    Apple Inc. FaceTime HD camera (built-in)

    Western Digital My Passport 071 a 1 TB

    disk1s1 (disk1s1) < not mounted >: 32 KB

    disk1s2 (disk1s2) < not mounted >: 29 KB

    disk1s3 (disk1s3) < not mounted >: 29 KB

    disk1s4 (disk1s4) < not mounted >: 29 KB

    disk1s5 (disk1s5) < not mounted >: 29 KB

    disk1s6 (disk1s6) < not mounted >: 262 KB

    disk1s7 (disk1s7) < not mounted >: 262 KB

    disk1s8 (disk1s8) < not mounted >: 262 KB

    External (disk1s10) / Volumes/external: 1.00 TB (120,74 GB free)

    Apple Inc. BRCM2046 hub.

    Apple Inc. Bluetooth USB host controller.

    Computer, Inc. Apple IR receiver.

    Card reader Apple

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Guardian:

    Mac App Store and identified developers

    Kernel extensions:

    / Library/Application Support/LogMeIn/drivers

    [loading] com.logmein.driver.LogMeInSoundDriver (4.1.4667 - 2014-11-04) [Support]

    / Library/Extensions

    [loading] com.globaldelight.driver.Boom2Device (1.2 - SDK 10.10 - 2016-09-13) [Support]

    Startup items:

    EyeConnect: Path: / Library/StartupItems/EyeConnect

    Jaksta: Path: / Library/StartupItems/Jaksta

    ParallelsDesktopTransporter: Path: / Library/StartupItems/ParallelsDesktopTransporter

    Startup items are obsolete in OS X Yosemite

    Launch system officers:

    [no charge] 9 tasks of Apple

    [loading] 154 jobs Apple

    Apple tasks 75 [performance]

    Launch system demons:

    [no charge] 42 tasks of Apple

    tasks of Apple 163 [loading]

    tasks of Apple 86 [performance]

    Launch officers:

    [cannot] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-14) [Support]

    [loading] com.google.keystone.agent.plist (2016-07-12) [Support]

    [cannot] com.lexmark.bmlaunchd.plist (2010-08-28)

    [cannot] com.lexmark.lexnetlaunchd.plist (2010-08-28)

    com.Logitech.Manager.daemon.plist [running] (2012-12-13) [Support]

    [loaded] com.logmein.logmeingui.plist (2014-11-21) [Support]

    [loaded] com.logmein.logmeinguiagent.plist (2014-11-21) [Support]

    [loaded] com.logmein.logmeinguiagentatlogin.plist (2014-11-21) [Support]

    [loading] com.maintain.CocktailPurgeInactiveMemory.plist (2012-06-25)

    [loading] com.maintain.CocktailSystemEvents.plist (2012-06-25)

    [loaded] com.maintain.LogOut.plist (2016-04-22)

    [loading] com.maintain.PurgeInactiveMemory.plist (2016-07-18)

    [loaded] com.maintain.Restart.plist (2014-10-19)

    [loaded] com.maintain.ShutDown.plist (2014-10-19)

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    com.maintain.SystemEvents.plist [running] (2014-10-19)

    [loading] com.oracle.java.Java - Updater.plist (2014-11-19) [Support]

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    [loading] com.microsoft.autoupdate.helpertool.plist (2015-09-23) [Support]

    [loading] com.microsoft.office.licensingV2.helper.plist (2015-07-24) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2014-11-19) [Support]

    com.p5sys.jump.connect.service.plist [running] (2016-01-24), [Support]

    com.rim.BBDaemon.plist [running] (06-09-2014) [Support]

    [loaded] com.rim.nkehelper.plist (2014-09-06)

    com.rim.tunmgr.plist [running] (06-09-2014) [Support]

    [cannot] com.splashtop.streamer - daemon.plist (2015-05-07) [Support]

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    Application of system events (/ System/Library/CoreServices/System Events.app)

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Application of Agent SIMBL (/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)

    Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

    Plug-ins Internet:

    o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-16) [Support]

    Unity Web Player: UnityPlayer version 4.3.5f1 - SDK 10.6 (2014-12-05) [Support]

    Default browser: 601 - SDK 10.11 (2016-07-08)

    Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-13) [Support]

    OfficeLiveBrowserPlugin: 12.3.2 (2012-04-23) [Support]

    AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]

    FlashPlayer - 10.6: 23.0.0.162 - SDK 10.9 (2016-09-16) [Support]

    DivXBrowserPlugin: 1.2 (2010-06-30) [Support]

    Silverlight: 5.1.30514.0 - SDK 10.6 (2015-07-31) [Support]

    QuickTime Plugin: 7.7.3 (2016-07-08)

    Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-16) [Support]

    googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

    iPhotoPhotocast: 7.0 - 10.7 SDK (2012-04-04)

    AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]

    CouponPrinter-FireFox_v2: 1.1.10 - SDK 10.5 (2013-05-13) [Support]

    SharePointBrowserPlugin: 14.4.5 - SDK 10.6 (2014-10-17) [Support]

    ContentUploaderPlugin: 1.0 (2010-06-30) [Support]

    JavaAppletPlugin: Java 8 update 25 (2015-07-31) check the version of

    User Plug-ins internet:

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

    Picasa: 1.0 - SDK 10.6 (2013-12-23) [Support]

    SOEWebInstaller: 1.0 - SDK 10.5 (2014-02-03) [Support]

    Safari extensions:

    Turn off the lights - Stefan vd - http://www.turnoffthelights.com (2015-07-03)

    YoutubeWide - Pedrocc - http://www.pedrocc.com/safari (2012-12-08)

    Open in Internet Explorer - Parallels - http://www.Parallels.com/fr/ (2015-10-29)

    PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-03)

    YoutubeWide - Pedrocc - http://www.pedrocc.com/safari (2010-07-30)

    1Password - AgileBits - https://agilebits.com/onepassword (2016-08-24)

    AdBlock - BetaFish, Inc. - https://getadblock.com (2015-09-27)

    Save on Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-11-05)

    3rd party preference panes:

    Flash Player (2016-08-29) [Support]

    Java (2015-07-31) [Support]

    Logitech preference Manager (2015-07-31) [Support]

    Time Machine:

    Mobile backups: OFF

    Automatic backup: NON - automatic backup disabled

    Volumes to back up:

    Macintosh HD: Disc size: 999,35 GB disc used: 503,63 GB

    Destinations:

    Untitled [Local]

    Total size: 5,00 TB

    Total number of backups: 3

    An older backup: 24/10/15, 05:13

    Last backup: 24/10/15, 07:10

    Size of backup drive: Excellent

    Size of backup 5,00 TB > (disk size 999,35 GB X 3)

    Top of page process CPU:

    15% SDM

    10% system events

    4% launchd

    4% com.apple.WebKit.WebContent

    3% mds_stores

    Top of page process of memory:

    1.09 GB kernel_task

    377 MB mds_stores

    Com.apple.WebKit.WebContent 344 MB

    Safari of 246 MB

    Iconservicesagent (2) 164 MB

    Virtual memory information:

    10.00 GB of free RAM

    5.70 used GB RAM (2.45 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    Sep 16, 2016, 04:16:34 self-test - spent

    13 sep 2016, ~/Library/Logs/DiagnosticReports/suggestd_2016-09-13-171758_[redacted].crash 17:17:58

    /System/Library/PrivateFrameworks/CoreSuggestions.Framework/versions/A/support/ suggestd

    September 13, 2016, 17:17:07 ~/Library/Logs/DiagnosticReports/Microsoft Outlook_2016-09-13-171707_ [redacted] .crash

    com.microsoft.Outlook - Applications/Microsoft Outlook Outlook.app/Contents/MacOS/Microsoft

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    You may need to consider to make a backup complete and up-to-date (of preferably at least two copies) and then erase the HD, reinstall the OS and then just to restore your data.

    Re-installing fresh copies of your third-party applications and only install applications that you really need. Always avoid the stuff that is 'clean', pushed, enhance, optimize, etc. your Mac. All a waste of time money. The Mac will look after itself without the need for third-party applications.

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    My Thunderbird software (this is the latest Version) doesn't have the 'Options '.

    It's 'Preferences' for Mac OS.

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    You want privacy but do not want to use separate Windows user accounts. It will not work.

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