Thunderbird installed 38 & now the PC freezes. No response from mouse & KB. What should do? How knowledge is there a w/o e-mail response?

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• Unable to access several sites and install apps in the appstore. A possible malware issue. What should I do?

  Hey guys,.

  I am using a 8 GB Mac Mini with an i5 processor clocked at 2.6 GHz Mac OSX Yosemite 10.10.5 (14F27).

  I don't have problems with this until I visited a torrent site (I hate invited but unfortunately I did this time). Since that unfortunate activity, I get mackeeper pop ups and my search engines by default on all my browsers like Safari, Firefox and chrome automatically replaced by trovi. I can't access to 90% of websites like YouTube except facebook, twitter, Netflix, gmail, google, yahoo and other email clients. I get a "cannot connect" on firefox and messages error 'Safari cannot connect to the server. I checked with the ISP settings and proxy but no problem there as my other devices such as the ipad and the iphone apple work fine on the same wifi network. I erased all the extensions, cookies and cache but without success.

  I am also unable to access the app store to install applications. I wanted to make its own memory and a removal of the malware, but couldn't that since the appstore could not contact the server.

  I mainly use this machine for audio production and browsing through Logic Pro X.

  What is a malware problem? If so, how to fight that? Should I format my HD and upgrade to El Capitan? Who will solve the problem?

  Kindly help.

  See you soon,.

  AR

  Try this first: https://www.malwarebytes.com/antimalware/mac/

  And if it does not help: http://etrecheck.com

• Accidentally, I bought the Mac in December and contacted support which helped me to get the right version installed, but now the PC version is not in my account downloads and I need to add it to a new computer. I don't know how to get help with this.

  Accidentally, I bought the Mac in December and contacted support which helped me to get the right version installed, but now the PC version is not in my account downloads and I need to add it to a new computer. I don't know how to get help with this. I don't remember how I got the PC version, I think I have access to my computer remotely and she sent, but I can't find any record of it.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• My errased sticker product key and I can't read all the text to reactivate my windows visa. What should I do now?

  My errased sticker product key and I can't read all the text to reactivate my windows visa. What should I do now?

  Hello

  You mean the sticker on the case of the Vista operating system pre-installed from Dell, HP, Acer, Toshiba, etc.) ?

  If you do, you can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Ask them to the proper key sequence.

  And if you do not score a manufacturer of recovery on your hard drive, you should be able to make your own recovery from her disks to reinstall the operating system.

  Go to programs > name of the manufacturer of your computer > then their system or recovery tools software topics for them, depending on how it is formulated.

  If you can't find any reference to it, contact the manufacturer for advice on how to make these recovery disks.

  The methods above resettlement generally do not require allows you to provide a product key during Installation, the recovery process uses the Installation product key factory to activate automatically during the resettlement process.

  See you soon.

• I just installed a SSHD and cloned my old SATA HDD through him. My CC 2015 apps work okay but the creative cloud app does not start. The circle of rotation right guard go. What should I do?

  I just installed a SSHD and cloned my old SATA HDD through him. My CC 2015 (Photoshop and Lightroom) apps work okay but creative application cloud does not start. The circle of rotation right guard go. What should I do?

  Sorry to have troubled you. I rebooted and everything works now.

• I brought my iphone at the Apple store for repair.  I'm back, but now the phone is not on my list iphone find him.  How can I add it in?

  I brought my iphone at the Apple store for repair.  I'm back, but now the phone is not on my list iphone find him.  How can I add it in?

  Tap settings > iCloud then slide downwards and press the find my iPhone then turn on find my iPhone .

• Replacement laptops. Try to install Acrobat Pro XI on the new.  Serial number was rejected.  What should I do?

  Replacement laptops. Try to install Acrobat Pro XI on the new.  Serial number was rejected.  What should I do?

  Contact Adobe Customer Service. Only they can tell you if your s/n is really valid or not.

• Ho labor-intensive creative cloud, my of nelle App installate mi dice che devo acquistare - I bought the package creative cloud for €9.99 in the installed application but tells me that I have to buy? What should I do?

  Ho is he Creative Cloud pacchetto a €9.99 My App installate mi dice che devo acquistare nelle? Cosa devo fare?

  I bought the package creative cloud for €9.99 in the installed application but tells me that I have to buy? What should I do?

  Please see this FAQ if it asks you to try or buy when you already bought:

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Windows 8.1 in Adobe Illustrator, I tried to copy my design & tried to paste it, but after sticking the image (file), now the color looks different, drive and lighter. So, kindly inform how to paste the file with 100% same resolution / color / appeara

  Windows 8.1 in Adobe Illustrator, I tried to copy my design & tried to paste it, but after sticking the image (file), now the color looks different, drive and lighter. So, kindly inform how to paste the file with 100% same resolution / color / appearance. Thank you.

  Hi GANESHKUMARAPILLAI CHRYSTELLE,.

  Here is a link for color management workflows in Illustrator.

  It is best to place the image instead of paste into Illustrator. When you paste the images they are in RGB color format. Make sure your document is a RGB file

  Click on these links for more information.

  Understand the workflow of the CC of individual course Illustrator color management: Advanced

  Creative Suite * keeping colors consistent

  Implement the print color management workflow. Illustrator, InDesign, Photoshop

  Concerning

  Scott

• I just paid almost $10 to create a PDF from a jpg file, but I did it so that I can change it. Now I find that I needed another Adobe package that would create the pdf AND I would change it. What should I do now?

  I just paid almost $10 to create a PDF from a jpg file, but I did it so that I can change it. Now I find that I needed another Adobe package that would create the pdf AND I would change it. What should I do now?

  If you create a PDF file from an image, it is always a picture, and you cannot change it.

  If the image contains text, then you need to perform the text recognition (OCR) before you can actually change the text.  Acrobat can do that.

• When I use a tool on a zoomed image, the image freezes and I can't move unless I have change tools. I tried to reset the tools and uninstalling and reloading CC. What should I do?

  When I use a tool on a zoomed image, the image freezes and I can't move unless I have change tools. I tried to reset the tools and uninstalling and reloading CC. What should I do?  Once that any tool I can't change its size or move the image.

  Howdy,

  Sorry for the lack of information. It's Adobe Photoshop CC, I have been using

  CS5 and am going to try the demo version of CC to see if it's worth to change

  To no matter what tool works once, but freezes the movement tool design and image.

  I am also using the beta version of Mac Yosemite. But the CS5 version is

  works very well.

  Hasta,

  Bob McCaw

• So I recently found my game Age of Mythology. The disc is very good and works, but I have not the case with the number of products to this topic. What should I do?

  So I recently found my game Age of Mythology. The disc is very good and works, but I have not the case with the number of products to this topic. What should I do?

  Hi GuyT6,

  ·         What version of the operating system is installed on the computer?

  I suggest you contact the customer assistance form help and more information.

  How and when to contact Microsoft and support Customer Service

  http://support.Microsoft.com/kb/295539

• I AM UPDATING MY COMPUTER AS OFTEN AS I CAN AND IT CROSSES THE PROSSES TOGETHER AND AT THE END IT SAYS UPDATE FAILD WHY? WHAT SHOULD I DO TO FIX THIS

  I AM UPDATING MY COMPUTER AS OFTEN AS I CAN AND IT CROSSES THE PROSSES TOGETHER AND AT THE END IT SAYS UPDATE FAILD WHY? WHAT SHOULD I DO TO FIX THIS

  Quote your full version of Windows (for example, WinXP SP3;) Vista 64 - bit SP2; Win7 RC. Win7) when you post in a forum or a newsgroup. Please do it in your next reply.

  How to fix Windows Update, Microsoft Update and Windows Server Update Services installation issues:
  http://support.Microsoft.com/kb/906602

  1. see the "need help?" Tell us what problem you are having"section of http://support.microsoft.com/ph/6527

  2. you cannot install some programs or updates
  http://support.Microsoft.com/kb/822798

  3. check your WindowsUpdate.log (% windir%\WindowsUpdate.log) to find errors associated with the download/install.

  How to read the WindowsUpdate.log file
  http://support.Microsoft.com/kb/902093

  3 b. errors compared to those listed here: http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122 or go tohttp://windowsupdate.microsoft.com > click on help and Support link in the left pane > solve problems on your own.

  ================

  How to reset the Windows Update settings?
  http://support.Microsoft.com/kb/971058

  ================

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Startup Repair:-using Skype, can I use the method of selection for me starts better what should I suggest? Thank you pp

  Startup Repair:-using Skype, can I use the method of selection for me starts better what should I suggest? Thank you pp

  Hello

  Welcome to Microsoft Vista Forum community!

  Please answer the following questions to help you better about it
  ·         What is the edition of Vista installed on the computer?
  ·         You try to make the Windows Vista startup repair?
  ·         How long have you used Skype for?
  ·         Are you facing problems starting with windows after downloading Skype?

  If you encounter problems with Windows startup after downloading Skype, then you can try to disable the startup of Skype at Windows startup. (For example, in MSN, go to tools > Options > General > do not start when Windows starts.)

  For more information, you can consult the help of Skype: https://support.skype.com/

  Hope this information is useful.
  Let me know if it worked.
  All the best!

  Concerning

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• "Most Visited" is missing on personal bar and I can do this by using the suggested corrections, even in safe mode. What should I do?

  "Most Visited" is missing on personal bar and I can do this by using the suggested corrections, even in safe mode. What should I do?

  You didn't say what you tried. This link shows how to restore - https://support.mozilla.com/kb/Restore+the+default+Smart+Bookmarks+Folders