Thunderbird will not email (after years of functioning), download says "connection was refused when attempting to contact direct mozillamessaging '.
When Thunderbird opens or when I click on "Get messages" I get a message that says: "the connection was refused when attempting to contact the living mozillamessaging.com ." This has happened only since 18/12/14 after working many years. I checked all the information personal server, etc., and it seems to be OK (no change in the past). I'm having no internet problem and can get messages from my provider, Earthlink, on its own site.
To diagnose problems with Thunderbird, try one of the following:
- Restart Thunderbird with disabled modules (Thunderbird Safe Mode). On the Help menu, click "restart with disabled modules. If Thunderbird works as usual, there is an add-on or theme interfere with normal operations. You will need to reactivate the modules one at a time until you locate the offender.
- Restart the operating system in safe mode with network. This loads only the basics needed to start your computer while allowing Internet access. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
- If the safe mode for the operating system to resolve the problem, there are other software on your computer that is causing problems. The possibilities include but not limited to: AV scanning, virus/malware, background downloads such as updates of the program.
Tags: Thunderbird
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