Time Capsule airport 10057 error: computer recognizes airport exists but cannot connect

Hello everyone. I am currently unable to access the NAC on my Time Capsule Airport (not HQ one), as my password seems incorrect. However, this issue of mix, I am unable to connect using AirPort Utility at the Time Capsule airport in order to use a "soft reset". I can't push the button, but after that, it is impossible to actually access the settings from the airport using the utility.

I'm on Windows 8, using the AirPort Utility for Windows 8.

I tried the following:

  • every possible permutation of IPv4/6
  • a_l'_aide_de CTRL + SHIFT + O, and then perform one) I don't have the password and b) if I type in gibberish it gives me another error (-6753)
  • disconnect, reconnect, reboot, etc, etc.

Just to be clear:

  • I know that the WIFI password
  • I know the old password to the NAC
  • I do not know how to change the password of the NAC
  • My shift caps lock is not on
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After a soft reset of the password is public... What have you tried?

There is no password on the wireless for 5 minutes during the soft reset.

In any case to fix... doing a factory reset full. No files are lost in the process.

Start from a factory reset. No files are lost on the drive hard in doing so.

Universal factory reset

Turning off the TC... That is, remove the power supply cord or the power at the wall outlet, wait 10 seconds... Hold the reset button... be nice... Turn on always even now in reset... and keep holding in for another 10 seconds. You may need assistance because it is difficult to hold in reset and power on. It will show the success quickly flashing led front. Release reset... and wait a few minutes for the TC to reset and return with the factory settings. If the front LED flashes quickly you missed and simply try again. The reset is quite fragile in these... Press the key while it is just click away and not more... I've seen people bend lever or even break. I use a toothpick as a tool.

NB. None of your files on the hard drive of the TC are removed... This simply clears the settings of the router of the TC.

Make sure you use ethernet to connect to the TC, not wireless. It tends to work better that windows wireless Gets a bit NARKY...

If you don't know what that means NARKY... and I don't know what means NAC.

Tags: Wireless

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