Time Capsule drops connection

I have a 3-4 years old Time Capsule (Gen 3 I think) and it suddenly started to abandon the wifi connection.  A reboot on the TC better - but I've seen a lot of posts about what is a problem.

Is there anyway to diagnose the problem?

On average, the useful lifetime of a time Capsule is about 3 years.  After that, the food begins descent position, which can cause a very brief momentary power loss, resulting in an interruption of the connection at any time.

That the slides of supply of power more downhill, lost connections will increase more and more often.

In short, this is the problem.  Unfortunately, I don't have a solution that you want to hear.

Apple not offer repairs or spare parts for the time Capsule, and even if you can find a repair shop to work on the Time Capsule, they will have to try to find parts... which can be a challenge. Another fact to consider is that repairs... If they are possible... will likely cost more that the cost of a new Capsule of time... and you'll still have an old hard drive installed inside the time Capsule.

If you do not have a 3rd Gen Time Capsule... it is at least 4 years and older and in function when it bought 6 +.  You have very, very well done.

Tags: Wireless

Similar Questions

  • should my time capsule be connected with a cable for backups, after the initial installation?

    should my time capsule be connected with a cable for backups, after the initial installation?

    If you mean that you have to keep your Mac connected to a Time Capsule via Ethernet for future backups, then the answer is no. Time Machine and time Capsule are designed to work over wireless for your Mac would just need to be connected to the wireless network provided by the time Capsule.

  • Time Capsule loses connection to the internet every day

    I have a time Capsule airport of 5th generation TB 3 (802.11 AC, A1470).  For the past year, I lost the connection Wireless to the internet once a week or more.  In recent weeks, he has taken place more frequently and often now also 3 - 4 times / day.  During the internet cut, the light on the Time Capsule still green watch, but none of my devices are able to get to the wireless (3 iPhones, iPod Touch, iMac and 2 MacBook Air, Bose Speaker).   I can restore internet connectivity by cutting and then by restarting the power of the time Capsule.    All phones and computers are running the latest software updates.  Airport Time Capsule is running 7.7.3

    We do not know if you have a service provider problem, a problem of modem or a matter of Time Capsule.

    Provider number... check with your service provider to ask them if they are experiencing loss of momentary service due to new installations of equipment on their service. They will most certainly say that their service was perfect and the problem lies elsewhere, but it does not hurt to check.

    Modem question... If the modem loses its connection to the service from the provider, even just for a moment, then the Internet will go down and the time Capsule which landed.  Unfortunately, there is no easy way to test the modem.  All you can do is connect a computer directly to the modem for a few days and check the connection from time to time to see if it fell.

    If so, this indicates that you that you might have a problem with the son of Internet that come into your home to the wall outlet, if you do not want your provider to send a technician to check and test the line to come in your House.

    If the wiring checked out OK, then you may have a problem of modem and the modem will probably be replaced... regardless of his age. If the modem is more than 4-5 years old, then it really must be replaced at this point.

    If you have not replaced the Ethernet cable from the modem in a few years, it would be a great time to do this.  There are some modems that just don't get along well with Apple routers... Motorola 6121 SB, SB 6141 and SB 6183 come to mind.  What is the number and model of your modem?

    Matter of Time Capsule... If there is no connection drops during your modem 2-3 days 'test' with a computer connected directly to the modem, then the time Capsule becomes the suspect.  About everything you can do in this case is to reset the device back to the default and then put settings in place again to see if this will help the issue. If you don't want to do it... and you have an Apple Store close to home... you can take the time Capsule to them and make them run tests on the Time Capsule.

    As you can imagine, 99 times out of 100, no problem you will find when you take the Capsule in the Apple Store because the drops intermittent are by far the most difficult problem to resolve.

  • Airport Time Capsule poor connection

    I had the Comcast modem and Time Capsule works well for 4 years.  Comcast sent a new modem 6 weeks, who as I discovered is also a router.  Cannot maintain stable Time Capsule communication.  I basically have the choice of the two wifi settings, one for the modem/router to Comcast that works well, one for the time Capsule, which does not.  My backup depends on the connection of Time Capsule.  Tried to fill the Comcast modem - no internet at all.  I did a soft reset resets, hard, even a factory reset, nothing helps.  Also "upgraded" to El Capitan at about the same time.  Sigh!

    Ask Comcast to replace the modem/router or gateway that they sent you... is not required. .. .with a simple modem... you don't need.  (There will be only one Ethernet port, as in the example below).

  • Time Capsule loses connectivity

    I read several threads about people having problems with their wifi and their Time Capsule.  Son as:

    Problem WiFi fall on Time Capsule

    However, my problem seems to be just a little different and I was wondering if anyone had any ideas on what is the problem.  Sometimes I lose a wifi signal as the thread above suggests, but most of the time he manifests a little different.  In my case, I have a TC of 4th Gen (A1409) I have been physically power cycling about 5 times a day due to lost connectivity.  The TC in these cases never stops a broadcast signal, but the internet connection is lost.  This happens on all my devices (MacBook Pro, iPhone, Kindle, etc.).  The green light is on the front of the TC, which means everything is good, but its obviously not.  If I turned off the TC, then return on power, everything works again.  Because I have a success rate of 100% for connectivity at the time where the power cycling the TC, I am quite confident that this isn't the cable modem.

    Until I followed the instructions to reset the TC and decommission the FW to 7.6.1 on the other thread I just want to check that the proper action to take for this problem as well.  So, any help would be greatly appreciated.

    On a side note, I find it very disappointing reviews suggest these CT only last about 3 years until they flake.  It seems absolutely ridiculous given the cost of these things.  If I bought a router generic $15 maybe, but how can Apple do not have a product that lasts for more than 3 years?  If this is the case, I almost certainly will not replace it with a new TC... I'll opt for a standard wireless router and attach a network drive for half the price.

    I need to clarify my previous post a little.  I have my entire House wired Ethernet, although 95% of the vehicles used are wireless in the House.  That said, I have an AirPort Extreme, located upstairs in my house (the TC is in the basement).  AirPort Extreme is wired in the TC and acts as a bridge that runs from my network wireless in my house.  I named it differently, making it easy to know that I'm connected to point access.  When I lose the connection, wifi signal generated by the TC (AppleNet/AppleNet 5 GHz) is no longer detectable.  The wifi signal generated by my AirPort Extreme (AppleNet2) is detectable.  But even if you are connected to it, there is no internet connection.  Thus, not only the TC is down its wireless signal, its apparently lost all connectivity even for cable connections.  If it was just a wifi problem, whatever it is connected to my Airport, which is wired to the back of the TC, would probably stay connected, but they do not.

  • 2009 time capsule cannot connect to the internet via a modem

    I had my 2009 Time Capsule or airport works very well with the modem from my ISP for years. I use the TC a hub wireless and backup. The upgrade of the modem: no problem. Over the weekend, there was a failure of the internet that has since been corrected for days. Since my TC failed to connect to the internet via the modem. I can get online via an ethernet cable from the modem to my two computers (one is a janky PC, the other bought a MacBook Pro in 2015), so I know it's not the modem.

    I turned off and reset the modem several times. I turned off and reset the TC, repeatedly. I've reconfigured the TC twice per the instructions found in other discussions here. I _may_ not having the latest version of the software installed, but this has never been a problem in the past. Reconfiguration will display a green light, but in the diagnosis of the airport, it shows that it has not Internet even when connected via the Ethernet cable to the modem to work. Icons wireless on my laptop an exclamation or a warning icon.

    The cable operator suggested that sometimes the router manufacturers 'close the ports' and must be reopened if the connection is down for awhile. It makes no sense to me, but I'm not very technical.

    Any thoughts? Thank you very much

    Renee

    What is the number and the model of the modem?

    There is a connection by Ethernet cable from the modem to time Capsule. The cable is connected to which port of the modem?  The cable is connected to which port on the Time Capsule?

    If you open AirPort Utility on your Mac... (Finder > Applications > utilities > AirPort Utility)... is displayed the image of the time Capsule?  If Yes, when you click on the image, a small window pops up with an edit box... or... an option for installation manual appears at the bottom of the window?

  • Airport Time Capsule drops Wifi/Internet with 7.7.3

    I started having a lot of problems with my internet connection.   I have TWC with my own Motorola Modem connected to a running 7.7.3 TC firmware (about 14 months or two).    The internet continues to lose connectivity.   The lights on the modem are beautiful and the TC has constantly green.   But in the Airport utility, the modem (internet) is yellow.   My hard CAT5 connection from my computer has no internet.   All devices as the Apple TV4, iPhone and iPad are all connected wireless because I can connect to the computer for the movies on the hard drive of my computer... But no real internet connection.

    I called 6 times in the last week and it was recommended that I replace the modem... What I did.  Alas, no more than 24 hours later the same issue again.  TWC seems to think something is wrong with he TC... Is - this right, its connected to my devices, but not the modem for the internet?   I read something on the DNS servers and away provided TWC DSN servers.  Long time without activity and the TC loses the connection?

    Does anyone have any help here?   Everything about my new ATV4?

    Thank you

    I have TWC with my own Motorola Modem

    This modem do you have? What did you replace by? Need a real model number.

    The new TC there a lot of problems with some Motorola modems... but it is not easily reproducible. The fact that it ran ok for 14 and suddenly started having problems is also common... It seems they fall more often if this is the first day, and then after a year or two.

    I read something on the DNS servers and away provided TWC DSN servers.

    You can try using Google's DNS servers in the TC and see if that changes anything... or in the client and see if that fixes things... Any kind of test worth it... results negative are valid search... they offer a key to what is NOT the problem.

    Everything about my new ATV4?

    Again, it is simple trial and error... Give up ATV4 for a trial period. Simple as pie.

    Reset the TC factory and redo the installation.

    I recommend the following.

    Start from a factory reset. No files are lost on the drive hard in doing so.

    Universal factory reset

    Turning off the TC... That is, remove the power supply cord or the power at the wall outlet, wait 10 seconds... Hold the reset button... be nice... Turn on always even now in reset... and keep holding in for another 10 seconds. You may need assistance because it is difficult to hold in reset and power on. It will show the success quickly flashing led front. Release reset... and wait a few minutes for the TC to reset and return with the factory settings. If the front LED flashes quickly you missed and simply try again. The reset is quite fragile in these... Press the key while it is just click away and not more... I've seen people bend lever or even break. I use a toothpick as a tool.

    NB. None of your files on the hard drive of the TC are removed... This simply clears the settings of the router of the TC.

    The installer the TC.

    And then redo the configuration of the computer with the Mavericks - Yosemite - ElCapo. (MYELCAP)

    1. the use of very short names... NO APPLE RECOMMENDED names. Without the space and pure alphanumeric characters.

    for example TCgen5 for the base station and the name of the TCwifi wireless.

    If the problem is using wireless TC24ghz and TC5ghz with fixed channels as it also seems to help stop the nonsense. But it can be tried in the second round. IE, plan on a first and second series of changes to fix this... If all goes well... I note other steps can you tour2.

    2. use all passwords also consistent with 1. but maybe a little longer. IE 8 and 20 characters of mixed cases and numbers... no alphanumeric non-caracteres.

    3. If the TC is router, you can ignore this point. It is only a problem when the TC is bridged.

    If ensure that the TC is always the same IP address... you will need to do this on the main router using a dhcp reservation... or a bit more complex setup by using the static IP address in the TC. But it's important for deriving from intellectual property in all directions when MYELCAP do not remember his name for 5 min after a reboot done for poor network management.

    4. check that your share on the computer name does not change... Make sure that it is also in line with the above... short without space and pure alphanumeric... but this change will mess up your TM backup... so be prepared to make a new, full backup. Sorry... keep this one for the second round, if you want to avoid a new backup.

    5 attach the TC disc into the computer manually.

    In Finder, go, connect to the server in the main menu,

    Type in SMB://192.168.0.254 (or whatever ip of TC is that you made static. It's a default router 10.0.1.1 and I encourage people to stick with it unless you know what you're doing).

    You can use the name... SMB://TCgen5.local where you replace TCgen5 with your name of TC... local is the default domain of the TC and does not change.

    However the names are not so easy as... the IP address nor reliable. They are not at least not in Yosemite. The field can also be a problem if you are not clogged or wireless directly to the Treasury Board.

    6. ensure that IPv6 is set to link-local only in the computer. For example wireless open network, wireless and Advanced preferences / TCP/IP... and the difficulty of IPv6. link-local only. Do the same for the ethernet if you use it.

    It is a lot more jiggery pokery, you can try, but the above is a good start... If you still find not reliable... don't be surprised.

    You may need to do more work on the computer itself. for example, to reset the NVRAM/PRAM/SMC... helped some people. A clean installation of the operating system is also useful if you update installed.

    https://discussions.Apple.com/message/29202159?ac_cid=ha123456#29202159

    Let us know how you go.

  • What is the best way to connect a time capsule from the airport to an existing dsl router?

    I have a Netgear D6300 router with built-in ADSL modem and I'm getting a time capsule from the airport. I thought to put the D6300 in Bridge mode and connect the TC via a ethernet cable but my netgear router is kept in a metal TV armoire or I asked myself if I put on the floor and used to extend my existing wireless which is a little spotty on the floor, but I didn't know if the connection on the hard drive would be too slow. However I read in another post is no longer that apple supports the extension of networks of "no apple"?

    The time Capsule will connect to the Netgear router using a wired Ethernet cable connection, permanent... no matter how you decide to configure things.

    Regarding the location, Time Capsule can be located just about anywhere that it will allow an Ethernet connection. If you want to time Capsule to "extend" the wireless Netgear, and then configure the time Capsule to create a new wireless network that uses the exact same wireless network name and password than the Netgear router. The result will be a network of 'big '.

    Should be a lot more work, but assuming that the Netgear gateway can be configured to work as only a simple modem, the Capsule can be configured as the primary network router.

  • My verse ATT modem (non apple devices to use this modem} is connected to the ATT line, Time Capsule (iPhones, Macs Time Capsule use) via ethernet Uverse.) Non apple devices can collect data from iPhones or Mac using the time Capsule?

    My verse ATT modem ({use of devices not apple wifi of this modem} is connected to the ATT line, Time Capsule (iPhones, Macs use the wifi of the time Capsule) and connect to the Uverse modem via ethernet.)

    Both devices are set to the highest security and each uses separate passwords.

    Non apple devices can collect data from iPhones or Mac using the time Capsule?

    With a bit of work by someone who knows how to do such things, not Apple computers could read some files on the Mac if file sharing is configured on the network... devices non-Apple and... He knew the device passwords or administrator for Macs.

    Mac could also play the files on other Macs if file sharing has been implemented and the device password or admin was known.

    If you ask if a PC can read the files on the Time Capsule, the answer is Yes, without doubt, assuming that the PC knew the password of device for the time Capsule.

  • Why my computer connects to the wifi via time capsule, but not my iphone, ipad or smart tv?

    Yesterday, there was an internet outage in my area. Eventually he returned to the top, but I could not always connect. I phoned by internet service provider and finally they got it working, except now my computer connects to the wifi, but my iphone, the ipad and the smartTV won't. I use a time capsule to connect. Help, please!

    This modem do you have? Brand and model please.

    It is configured as a router or bridge?

    There is a good chance that the TC I messed up in the trouble... It happens.

    Back to the factory and repeat installation... no file is lost it doing.

    Who is your ISP? What kind of services to wide band?

  • How to share a Time Capsule airport directory (/ Data / media /) with an OPPO BDP - 103 Blu - Ray player with Ethernet (no Wi - Fi) connections?

    I have an OPPO BDP - 103 Blu - Ray player connected to my LAN via ethernet cable.  I also have an airport Time Capsule (APTC) connected by ethernet to my local network cable.

    In addition to the use of PACT as a backup Time Machine for my MacBook, I have a few movies and photos in the directory/data/media /.  What should I do so that the law of the APTC as a media server to serve/data/Media/and the files in the hierarchy of files in this directory to the BDP-103?  I don't have a wireless adapter for the BDP-103.

    Note that I use OS X El Capitan on my MacBook Pro, but I don't want to get involved them in this.  I want to just serve you directly the files on CLTS CLTS.

    You can't do it unless the Blu - Ray player is a complete multimedia player.

    Apple have no extension of media in a TC... No... nothing... zero... Nothingness... elodie... not a thing.

    BTW, Apple do not support DLNA who need of most TV/media players... so they never get to add it in the future either.

    To play media files on a TC you can use a WD TV live... because it's a media player... and he can read raw files... not only DLNA used media.

    What Apple is nothing without iTunes.

  • Time Capsule connected via Ethernet and put in place as an extension to my Airport Extreme Base Station wireless.  'Disc' Time Machine use?

    If my Time Capsule is connected by ethernet to my Mac, Time Machine uses this connection or the wireless connection?

    It depends on the order of connection of your Mac. If your Mac has been defined first connect using Ethernet if an Ethernet connection is present, then the Mac will save over Ethernet, even if the WiFi is enabled on the Mac.

    However, if your Mac has WiFi to connect first and WiFi is on... then the Mac connects using WiFi, even if an Ethernet connection exists.

    To see the binding command or service so that your Mac is using...

    Open the preferences system (gear on the dock icon)

    Open network

    Click on the gear at the bottom of the list of connection icon

    Click the Set Service command

    If you want to make sure that your Mac will always connect to Ethernet first, even if WiFi is turned on... then you want to make sure that Ethernet appears at the top of the service order.  If this isn't the case, drag it to the top. Click OK, and then click apply at the bottom right of the window.

    Another simple method to ensure that the backups will be produce by Ethernet is simply disable WiFi on Mac and let up to that you unplug the Ethernet cable, date at which you would be back on WiFi

  • Windows 7 does not connect to Time Capsule

    I have 2 computers connected to Apple's Time Capsule.  I have the HP laptop with Windows Vista Home Premium SP1 with all updates trendy top of x 64 and it is able to connect to the Wi - Fi router part and connect to the part of the external hard drive to a hard drive wireless to save.  I was able to do this with Norton 360 installed and running in the background and with it uninstalled the system and had no problems.

    I have a MacBook Pro that has Mac OS X 10.6.4 with all updates and Windows 7 on a partition separated with all updates.  On the side of Mac OS X can connect to the internet through wireless using Time Capsule can be accessed on the side of Time Capsule hard drive and use it as an external hard drive wireless for the back upward.  Windows 7 can only use Time Capsule to connect to wireless internet, but it won't find the game hard drive so I can use it as an external hard drive wireless for the back upward.  I tried this with uninstalled Norton 360 and Norton 360 running in the background.  I noticed that whenever I try and log in to the side of the Time Capsule hard drive Windows 7, it tells me:

    Of airPort Base Station Agent

    Could not connect to the drive. Make sure NetBIOS is turned on, and then try again (53).

    Time Capsule has all the updates that he needs and I can't make it work.  This has something to do with me not being is not able to connect to a system running Windows 7 and the other using Vista not being able to connect through a home network to connect to each other to share files.

    How can I fix it

    Take a look at this thread of Discussion Apple about the same error:

    http://discussions.info.Apple.com/message.jspa?MessageID=10795576

    There is also a very long discussion on Windows 7 and the Time Capsule Apple available here:

    http://discussions.info.Apple.com/thread.jspa?threadID=2098360&TSTART=0&start=0

    Because it is really directly related to Time Capsule of the Apple, if the link above didn't help I recommend to create a thread in their forums below:

    http://discussions.info.Apple.com/forum.jspa?forumid=1253

    Cody C
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Time Capsule and nearby contradictory network of country Codes

    All my gear (Time Capsule 4th generation, MacBook Pro mid-2010 and iPhone 5) was purchased from resellers Apple supported in South Africa. They are all a few years now, but only recently my MacBook Pro and iPhone to my Time Capsule WiFi connections have been falling frequently and do not reconnect automatically. I have to turn off my WiFi on my MacBook Pro and turn it on again to reconnect. My favorite network is the 5 GHz range.

    I ran Diagnostics wireless and it lists this problem:

    The only problem is that the neighbouring network has the code to the right country, ZA, and my Time Capsule has one, Go bad, as my Time Capsule does not give me ZA option even though I bought it in South Africa from a supported Apple retailer:

    How is that?

    My Time Capsule firmware version is 7.6.7, my OS X 10.11.6 and my iOS 9.3.4.

    Post edited by: n c h

    Your Apple dealer supported delivered for you... by mistake or other... an Apple product markets in Europe.

    You can contact the seller about the error and ask them to correct the error, since Apple does not provide users the ability to change the codes of the "region" on their products.

    In theory, a really good hacker... which includes the Apple programming... peut be able to change things, but to do this, you must give them full access to your private network, probably something you do not want to consider unless you knew the pirate very well.

  • Time Capsule airport problems

    I have several questions, setting up a home network, but I want to start with the problems I have with the time Capsule.

    Until 2 days ago, the time Capsule was working fine.  My setup is the ISP router connected to the Capsule of time and the Time Capsule hard connections on a USB for extra storage and ethernet to an iMac.  Also several peripherals wifi like the pads and phones.  No problems.

    This past weekend, I started to set up a home network by adding an ethernet (TP Link TL SG108E) switch to one of the ports ethernet on the Time Capsule.  Of the switch, I have then several ports around the House (recently redone to include an Ethernet cat. 5) connected now to two Apple TV and a security system at home.  No other device is currently connected to the ports and all connected devices work without any problem.

    The time capsule.  In the past 24 hours, the time Capsule disappeared from Airport utility.  I can see the wireless signal and connect to it.  I use the time for constant Time Machine backups Capsule and continue without any problem.  I can see the Capsule in the Finder, can connect you and the USB that I have connected to the time Capsule, but no time Capsule in the utility.

    My future plan must use two of the ports around the House with Airport Express devices to expand the WIFI, but as I can't see Time Capsule in the utility and I can't install Express devices.  However I tried to put in place one of the Airport Express devices and the process has begun to extend the Time Capsule network, but then I got a message "unexpected error".  So, first thing first, problem of Time Capsule.

    Any ideas?

    Let's first, as you note.

    Your message did not mention if you had done a full Cycle of power network. If you have not already done so, it would be a good fundamental mission of troubleshooting to be performed, because he will give everything a new departure and will often solve a problem similar to what you experience. To do this...

    • Power off all the devices on your network... modem, computers, printers, accessories, mobile devices, etc. in any order you want.
    • Wait a few seconds
    • Turn on the modem and let it run only for 2 to 3 minutes or more if you want
    • Then, switch on the device connected to the modem and leaves turn a good minute
    • Keep power devices one at a time about a minute out until the entire network is back
    • Check the network

    Please report your results

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