Time-video playback after the clip of transfer from Windows XP to Windows 7

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• Audio video lag after edition clip in the first 13 items...

  System:

  Win 7 Pro 64-bit with SP1

  ICore 7

  8G ram

  Video RAM 1 G Nvidia Quadro FX 2800 M 1920 x 1200 dpi screen resolution

  DirectX Runtime 11.0

  C: 500 GB SSD

  E: 1 TB SSD

  First 13 items in Expert mode

  All the imported clips are .mp4, constant 29.97 FPS, H.264, 48 kHz, 16-bit stereo .mp3

  
  

  I added four clips to a new project and cut ahead a few seconds of the last element. After that, the video accusing the audio on a second in the playback window by I drag the time indicator current early at around the center of the clip. After, it starts fine but starts to lag after a few seconds. The first three clips have not been published and they follow as they should. This could be a type of game/option up problem?

  Thanks for your comments,

  Inter Mundos

  INTER MUNDOS

  Great news. Looks like you have sorted through your problems successfully. Great job.

  Just in case reference. Rendering of the chronology does not solve anything. It is strictly a preview feature that uses a line of color to warn you if you look at the best possible overview... no colored line or medium green without chronology made necessary or available... orange line means requires chronology made to get the best possible overview in the monitor area reading Edit. If you get no coloured line when you drag your media on the timeline for the first time, it means that your properties of the source and the project settings match... and you look at the best possible overview. Therefore, whenever you change the video, you get orange leader with all the consequences that go along with. Moving... edit, orange; Rendering of chronology, green and so on.

  I don't know if there is no promise for the clip that began the case. You might consider taking in the free Handbrake program and determine if the export of the file from here H.264.mp4 gets rid of his problems in Premiere Elements.  https://handbrake.fr/

  Best wishes

  RTA

• THUMBNAILS VIDEO DISAPPEARED AFTER THE INSTALLATION OF REAL TIME

  After you have installed the latest version of "Real Time Player" which is an upgrade to 'Real Player of cloud', all the video thumbnails are not visible on a single computer. 'Real time' has been installed on two computers with almost identical Windows 7 Home Premium and processors within minutes of each other.  A computer kept all video thumbnails while the other did not. So far I have uninstalled and reinstalled in real time, uninstalled and reinstalled Real Cloud, but still no thumbnail previews. I also tried the verification of the method 'display only the photos '.  I'm looking for someone who's hands are successful on empirical knowledge for this question. Thank you.

  Stanley,

  Here's a recent update on my original investigation.

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  Several answers to this problem repeated the same methods. I tried these methods more than once and still no pictures. Then I took action on your message and another someone from Real.com contact Real.com. The only way to contact Real.com was by email on their website. I sent them an email describing the problem. Now, it's my experience that Real.com has even good tech support for free download of RealPlayer. Their first suggestions were identical to the information I received Microsoft community. Following is a concise list of end to end on how I solved the problem before Real.com phoned for help, which may have included access remotely:

  (1) download the RealTimes Player "new" (that's their latest version of RealPlayer cloud;) I know now I should have stayed with cloud of RealPlayer).

  (2) a computer downloaded without any problems, while the second computer lost all thumbnails.

  (3) I contact Microsoft Community to get answers.

  (4) community Microsoft sends answers, including and meet someone from Real.com.

  (5) none of the above gives a solution.

  (6) I am Real.com e-mail for a few days through their website with no solutions.

  (7) I have uninstall RealTimes Player on both computers.

  (7) I call the HP Technical Support to make a 'system restore' on computers.

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  (9) Real.com offers to call me at one time that I choose, which may include remote access to my computer.

  (10) I answer Real.com Friday that a time to call will be the following Monday.

  (11) the following Monday at the appointed hour, Real.com has not called. I waited 30-40 minutes. While I was waiting, I've been on the Real.com site read comments in the section "RealPlayer/RealPlayerCloud. In a response from Real.com Tech to one of the speakers, they gave to this speaker a link to download RealPlayer Cloud. I took a chance with this link and downloaded RealPlayer Cloud in my computer, not only did the Windows Media thumbnails remain, but I was able to play all audio Real Player and video files, and the "Download this video" button a drop down of RealPlayer has been restored. I turned so my attention on the other computer, clicked on a download link that says Cloud RealPlayer on Real.com Web site, and when the download is complete, it was the new RealTimes Player again, not RealPlayer Cloud. But, all right. All thumbnails are back in this computer while being able to play all Real Player files. Now, a computer has the 'new' RealTimes Player and the other has the original cloud of RealPlayer.

  (12) after all this was over, and two computers were back to normal, the representative of Real.com called (almost two hours late; he was on another call that lasted longer than normal). I explained that while you wait for him to call, I reinstalled Real Player on both computers and everything was back to normal. I mentioned reinstalling RealPlayer cloud on the other computer and it recommended that all was well under way, for whatever. I agree with you.

  (13) since the call of the representative, Real.com has sent me a couple of times and told me they were happy that the problem has been resolved and do not hesitate to contact them for any future problems. I asked for a download link for RealPlayer cloud which they sent a warning that they were not certain if the link has an expiration date, but to contact them for any problems or questions.

  (14) although I have Google Chrome on a single computer, all my audio/video download through RealPlayer Cloud/RealTimes drive is via Internet Explorer, not Google Chrome. I prefer the drop-down menu "Download this video" button at the edge of the screen in Internet Archive rather than the barely visible button at the top to the center of the page in Google Chrome.

  Microsoft 15 community) thanks and Real.com.

  (16) a lesson learned. When everything works fine, why switch?

      

   

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