No video playback after the first update of Pro CC 2015

Updated for Premiere Pro CC 2015 on a MacPro OS x 10.9.5 and now I don't get any video playback either in the top left or top right.  I get audio fine, but no video.  Just grey.

Other threads here related choppy playback and some said that they uninstalled 2015 and returned to 2014, but I can't find a way to do it.  In the CC application all I can do is install the 2015 version.

Someone has suggestions for each fixing whatever the problem is I cannot see the video in my video editing software or go back to the previous version which worked great until they decided to update?

Hi Thomas,

Try this first:

Click file > Project Settings > General and change the video converter to the to the software only Mercury playback engine. Click OK, and then select Remove previews. Then check if you have a normal reading.

Dating back to the CC 2014: How to find and install the previous Version of Adobe Apps in CC 2015 | Adobe Customer Care Team

Thank you

Regalo

Tags: Premiere

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