To the touch screen isn´t blackBerry smartphones work properly

Hi guys

My Blackberry Torch 9800 mom´s (carrier is Claro Brasil and the operating system is updated to 6.0 Bundle 2647) isn´t works correctly.  Sometimes the touch screen work doesn´t and is sometimes works but not in a perfect way. When I try to type numbers to dial by using the virtual keyboard some keys doesn´t functioned as the back button. When I tap the back the number 3 button appears on the screen.  I tried to go down and then upgrade the software using the Desktop Manager but this didn t solve the problem, and even after removing the battery several times the problem remains.

One has had this problem before?

If I can get help in this forum, I'll be more than happy.

Thanks in advance.

Otavio

To complete this topic I inform guys that the 9800 was his screen changed and it now works fine. Total cost for me was about US $ 100. Not bad.

Thanks for your help guys.

Now I'm looking for the Blackberry 10 phone!

Tags: BlackBerry Smartphones

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