Today PS CC 2014 started crashing seconds after opening? (All other work CC Apps)
Today PS CC 2014 started crashing seconds after opening? (All other work CC Apps)
MODEL: MacBookPro9, 2, MBP91.00D3.B09 of BootROM, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, MSC 2.2f44
Graphics card: Intel HD Graphics 4000, graphics Intel HD 4000
I tried
- Reset the settings.
- Signed in and out of the creation account of Cloud.
- I have not installed plugins
Still does not work
This crash is because Photoshop is trying to write to a file named 'pslog.txt' in your home directory, but the file cannot be created or written on a reason any.
If you can fix the permissions on this file or your home directory, then the crash stops.
Tags: Photoshop
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Abridged version of the accident report:
Process: Adobe Flash CC 2014 [1308] Path: / Applications/Adobe Flash 2014.app/Contents/MacOS/Adobe CC CC CC 2014 Flash 2014/Adobe Flash Identifier: com.adobe.Adobe Flash CC 2014.application Version: 14.0.0 (14.0.0.110) Code type: X 86-64 (native) Parent process: launchd [661]
Responsible: Adobe Flash CC 2014 [1308] ID of the user: 501 Date/time: 2014-07-26 + 0200 10:29:32.313 OS version: Mac OS X 10.9.4 (13E28) Report Version: 11
Anonymous UUID: 9B82629F-E84E-F052-F41B-A706B2ABE22F
Sleep/wake UUID: D850A1E0-2224-409C-915A-BC420034053E
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_CRASH (SIGABRT)
Exception codes: 0 x 0000000000000000, 0 x 0000000000000000
Request for clarification:
termination with eception exception of type dvacore::filesupport:dir_create_exception: $$$ / dvacore/filesupport/DirCreate = the directory ' @0 ' could not be created. " Please check the rights of protection or permission from parent directory.
Abort() called
My hardware:
Model: MacBookPro9 2, MBP91.00D3.B08 of BootROM, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, MSC 2.2f44
Graphics card: Intel Graphics HD 4000, 4000, Intel HD graphics card integrated
Memory module: DIMM0/0 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory module: DIMM0/1 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 aircraft, 2 incoming serial ports
Network service: Wi - Fi, AirPort, en1
Serial ATA Device: APPLE HDD, 1 TB HTS541010A9E682
Serial ATA Device: OPTIARC DVD RW AD - 5970H
USB device: Hub
USB device: Keyboard Hub
USB Device: Apple keyboard
USB device: FaceTime HD camera (built-in)
USB device: Hub
USB device: Hub
USB device: Apple keyboard / Trackpad
USB Device: IR receiver
USB device: Hub BRCM20702
USB Device: USB Bluetooth host controller
Bus crush: MacBook Pro, Apple Inc., 25.1
Hello, John t. Smith & Mylenium
I changed the rights... in the Users/[...me folder] / Library/Preferences/Adobe
Admin: read & write
User (me): read & write
system: read & write
everyone: read only
and inherited all the rights to subfolders (small gear-> preferences).
IT WORKED!
Thank you both for your advice!
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Fault of type 92018673, bucket 20
Event name: APPCRASH
Answer: No available
Cabin ID: 0
Signature of the problem:
P1: Photoshop.exe
P2: 15.2.2.310
P3: 5480338c
P4: atiocl64.dll
P5: 2.3.451.0
P6: 4cfd9adc
P7: c0000005
P8: 0000000000074fd0
P9:
P10:
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C:\Users\7\AppData\Local\Temp\WER2175.tmp.WERInternalMetadata.XML
These files are available here:
C:\Users\7\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_580332 2be2d73bfdaf03cbfbfff61c8867dc8_208039d5
Symbol of the analysis:
Recheck for solution: 0
Report ID: 17447da6-ae91-11e4-9b8a-002522ad304a
State: 0
________________________________
The failing application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480338c
The failed module name: atiocl64.dll, version: 2.3.451.0, time stamp: 0x4cfd9adc
Exception code: 0xc0000005
Offset: 0x0000000000074fd0
ID of the process failed: 0 x 540
Start time of application vulnerabilities: 0x01d0429dd3bec301
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Path of the failing module: C:\Program Files (x 86) \ATI Stream\bin\x86_64\atiocl64.dll
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