Took Microsoft Support Diagnostics and utilities

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• Lower-right non-genuine copy once said. restarted went. My product came directly from Microsoft support. have records both 64-bit and 32-bit sp1 included

  I have two drives.  Several updates installed since then.  If the product is authentic.  Running 2 years why now

  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us
  ----------------------
  Have you installed a new hardware or software since you started facing this problem?

  Do you have any software installed record cleaning? If so, uninstall it, registry software is known to tamper with Windows activation technologies.

  What Antivirus utility you installed?

  What's your date and time correct?

  Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
  http://go.Microsoft.com/fwlink/?LinkId=52012

• Microsoft Support pages are not viewable in Firefox (I tried to disable the modules and plugins)

  When trying to view a Microsoft Support article, I see the following (attached). It lacks all the text. This seemed to be correlated with the installation of 35 Firefox or Google Chrome 40.
  It does not correctly in IE 11 either.

  I tried to disable modules and Flash enabled. I find it very strange. I use a strong security product, have the latest version of Flash Player (although I turned off after that I tried to reproduce the problem because there is currently a 0-day).

  Here is an example. (I tried several examples - including those of the previous months to see if it was a mistake to content at their end).
  http://support.Microsoft.com/kb/3019215

  I thought it was a HTML problem, but I can watch YouTube with Flash Player disabled in Firefox.

  Does anyone else have this problem?

  Any help is appreciated!

  Me: Windows 7 64-bit
  Latest version of Firefox, IE and Chrome, Windows is up-to-date.

  I am again able to see the content on MS articles including

  • https://Support2.Microsoft.com/kb/3019215

  Maybe what I saw, it was the result of a temporary problem with the servers.
  This article is titled

  • MS15-008: A vulnerability in the Windows kernel-mode driver could allow an elevation of privilege: 13 January 2015
    • and the initial intro
      

      Microsoft has released the MS15-008 security bulletin. Learn more about this security bulletin: individuals:
      https://www.Microsoft.com/security/PC-security/updates.aspx
      Skip the details: download the updates for your desktop computer or laptop from the Microsoft Update Web site now:
      https://update.Microsoft.com/microsoftupdate/
      It professional:
      https://TechNet.Microsoft.com/library/security/MS15-008
      ... < snip >

  ....

• HP photosmart 6510: my bodyguard printer print Microsoft Windows support page and nobody asked him

  My bodyguard printer print Microsoft Windows support page and nobody asked him. Help!

  Hi twinec,

  Thank you for your answer!

  Please try our HP print and Scan Doctorand let me know what happens!

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope this helps!

• I ran the tool Microsoft Support Emergency Response and rate by looking at the report. Is there a way I can see him again?

  Led by Comcast, I ran the tool Microsoft Support Emergency Response and failure by looking at the report.  Is there a way I can see him again? Thank you.

  original title: report of ODILE

  http://support.Microsoft.com/kb/2520970

  read this.

• Unable to activate Windows XP Professional and Microsoft support says that it is because I am running SP2 and it is not supported...

  original title: activating xp

  RELOADED xp pro and got the activation of the screen where I clicked Yes to activate, but it won't all still talking to microsoft and because it of sp2 that they do not support it and told me to come here. Any ideas on what I can do next

  Try once more, if you still no help then see the info below on creating a slipstreamed XP CD that incorporates the SP3)

  How to activate Windows XP (http://support.microsoft.com/kb/307890/en-us

  See the section titled: "how to activate Windows XP by phone.
  Also, make sure that you do not confuse the letters and numbers (number 8 for the)
  Letter B, etc.).

  How to contact a Microsoft Product Activation Center:
  http://support.Microsoft.com/default.aspx/KB/950929/en=us

  Microsoft Activation centers worldwide telephone numbers:
  http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
  (This site is for activating Volume License, but if you call, they will help you)

  The phone number is not working:
  Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspx

  Users of Windows XP - Genuine Advantage Notifications:
  http://www.Microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=afd45b36-3d77-4259-801c-d31a9a90cdcf
  (This tool will confirm that the copy of Windows installed on your PC is genuine and authorized)

  -------------------------------------------------------- Also -----------------------------------------

  Create a "Slipstreamed" of integrating XP SP3 version then activate XP
  AutoStreamer, it is easy to use and for the most part explicit.
  After you create the CD then do a "clean install", see the last part
  My response.

  Guide auto Streamer and Download Sites:
  http://www.simplyguides.NET/guides/using_autostreamer/using_autostreamer.shtml
  http://fileforum.betanews.com/detail/1092632287/1

  Where to download SP3
  (This file that will be used to created the slipstreamed CD)
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5b33b5a8-5e76-401F-BE08-1e1555d4f3d4&displaylang=en

  Create a version Slip Stream of Windows XP with SP3
  http://www.webtree.ca/WindowsXP/slipstream.htm  (With the help of AutoStreamer)
  http://www.theeldergeek.com/slipstreamed_xpsp3_cd_final.htm
  http://www.winsupersite.com/showcase/xpsp3_slipstream.asp

  How to create a Windows XP SP3 slipstreamed CD
  http://www.PAGESTART.com/slipstreamsp3.html

  You create the slipstreamed CD will not include specific drivers
  for your motherboard, video, audio, network, etc...  Those who you will be
  need to download to your PC or motherboard manufacturing
  Web site.

  How to do a clean install of Windows XP
  Start by changing the BIOS setting to start from the CD drive first.
  Then see below:

  Michael Steven: http://www.michaelstevenstech.com/cleanxpinstall.html
  more information: http://windowsxp.mvps.org/XPClean.htm
  and: http://www.theeldergeek.com/clean_installation_of_windows_xp.htm

  How to optimize your chances of Windows XP SP3 Setup successfully:
  http://www.PAGESTART.com/windowsxpsp3p3pg8.html

  J W Stuart: http://www.pagestart.com

• Portege Z930-146: BSOD running Win 7 64 bit - support pointers and advice

  Hello

  First post following the latter (academia / business) purchase of a Portege Z930-146 (serial number XC141056H, short PT235E part number).

  Configured the pre-installation software 64 - bit W7, local installed, delivery to the primary user (the boss).

  User reports 3 BSOD in a few days - I have the mini-decharges and made first order analysis using blue-screen display:

  PAGE_FAULT_IN_NON_PAGED_AREA (ntoskrnl.exe)
  SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (dxgkrnl.exe)
  MEMORY_MANAGEMENT (ntoskrnl.exe)

  We really are the guys from UNIX, so it is not familiar territory.

  I just updated the BIOS but now have a long (50 +) list of possible drivers also be updated. One at a time to download and install?

  I ran the diagnostics memory and disk - without errors or warnings that are reported.

  Can someone identify a likely problem, or direct me gently in the direction of the road to official support of Toshiba please or suggest next steps?

  Thank you in advance,

  GLM

  Ntoskrnl.exe is a Microsoft kernel boot and the dxgkrnl.exe seems to have something to do with the chart.

  I recommend to check if the update of the display driver would improve the performance of the system.
  Then visit the Toshiba UE driver page, select the Satellite Z930 PT235E and download the latest display driver Intel.
  Z930-146 was equipped with chip Intel HD Graphics 4000, so you need the Intel driver.

  You can also try to download the driver directly from the Intel page since they always provide the latest version.

• Microsoft Office Home and Student 2007 - does not

  I deleted it from my computer and started on caused by a virus. He fixed everything except Microsoft office home and Student 2007. The program keeps freezing and not responding do not. It takes me several tries to open it properly and then when it does and I try to save a document, he says not responding do not yet. I uninstalled and reinstalled several times. Please help me.

  Try Office while nothing else is running on your computer.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/default.aspx/KB/929135

  950093 how to use the System Configuration utility to resolve configuration errors in Windows Vista
  http://support.Microsoft.com/default.aspx?scid=KB; EN-US; 950093

  Try to run the System File Checker.

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista (or 7)
  http://support.Microsoft.com/kb/936212/#appliesTo

  Test with another user (Admin) in case your current user is corrupt.

  Try running ChkDsk to check your drive for errors. Right click on your drive icon / properties / tools / error checking.  Try first by checking do not each box (that it will run in read-only mode) to see if it reports any problems file or hard drive.  If so, restart it by checking both boxes and restart to allow him to attempt to fix any problems found.

  Have you tried right clicking on the shortcut to the program or the .exe and select "Run As Administrator"?

  Have you tried to clean your Temp folder, you can do this by typing folder in the Start Menu RUN box.  This will open your Temp folder, there, you can remove all Windows will allow you to do.

  It may be necessary to show both hidden and system files and also uncheck 'Hide known file types' in Control Panel / folder Options / view to navigate to the mentioned location of Temp.

  Crashes in which part of the Agency, all or is - the right word?

  Diagnose and repair Office programs by using Office Diagnostics crash
  http://Office.Microsoft.com/client/helppreview.aspx?assetid=HA012340761033&QueryID=swLFe7o9k&respos=7&RT=2&ns=Winword&lcid=3081&PID=CH100964821033

  Work with Office safe mode
  http://Office.Microsoft.com/client/helppreview.aspx?assetid=HP101407921033&QueryID=RvzFVrl-70&respos=2&RT=2&ns=Outlook&lcid=3081&PID=CH100622221033

  How to troubleshoot problems that occur when you start or use Word 2010, Word 2007, Word 2003, or Word 2002
  http://support.Microsoft.com/kb/921541

  How to re - register Word when problems arise to open files
  http://Word.MVPs.org/FAQs/AppErrors/ReRegisterWord.htm

  TROUBLESHOOTING IN MICROSOFT WORD
  http://www.personal-computer-tutor.com/NNTWord.htm

  How to restore the security settings the default settings?
  http://support.Microsoft.com/kb/313222/#appliesTo

• Sony VAIO drivers and utilities are not compatible with Windows 8.1.

  OT: Sony laptop Vaio question.

  Hello.

  I was using Genuine Windows 7 Home Premium in my Sony VAIO laptop. Recently, I bought PRO 8.1 Windows and installed.

  Now, most of my drivers and utilities VAIO is not compatible! Support for Sony is saying, direct installation Windows 8.1 will be loss the drivers and utilities and we cannot install drivers and utilities more!

  The solution is that I have to install Windows 8 PRO and install and upgrade the sony vaio drivers and utilities. After that, I can do an upgrade to Windows 8.1 PRO.

  So, the question is, I download the installer of Windows 8 PRO but, PRO 8.1 Windows key does not accept!

  What should do? Now, I am running Windows 7. I need to upgrade to windows 8 and 8.1. Please help me solve this problem. All I need is to make my work with Windows 8 key.

  Reference:

  http://eSupport.Sony.com/us/p/support-info.pl?info_id=1379 (see first)

  Thank you.

  Akhil

  Hi Akhil,

  Thank you for writing to us, we are happy to help Microsoft Community.

  What is the model number of the Sony Vaio laptop?

  I wish to inform you that the product key that is used for Windows 8.1 cannot be used for Windows 8.

  If you upgrade Windows 7 to Windows 8, you will need the key to upgrade of Windows 8. The retail version of Windows 8.1 product key cannot be used to activate Windows 8.

  However, the majority of drivers and utilities that are compatible with Windows 8 works correctly with Windows 8.1.

  Please let us know the model number of the laptop, so that we can get the proper drivers and utilities from the laptop.

  Forward to your response.

• My downloaded (from iTunes) and bought movie took forever to download and freezes all the time.  How can I stop this?

  My iTunes purchased movie took forever to download, and when I play it, it freezes constantly.  Help!

  Hi there awhitley58,

  If I understand you try to play a movie that you downloaded but it stops time return inconsistent. I would say first to start in safe mode to clear some system-level caches and perform a disk check and repair if necessary:

  Try safe mode if your Mac does not end commissioning

  If not do play correctly, and no other videos you have downloaded in the past are affected, I'd say delete the file and download it again. Thank you for using communities of Apple Support.

• Firefox will always be a way course surf the web using a Windows XP computer after that leaves Microsoft support Windows XP?

  Windows XP is still my favorite operating system, but Microsoft will give up support in the coming days. If I understand correctly, shortly after which using Windows Internet Explorer to surf the web on a computer running Windows XP (or can) make the computer vulnerable to piracy. It will be the same for the use of Mozilla Firefox on a computer that is running Windows XP?
  I think I saw an ad for Google Chrome with that they would continue to support the browser for use on a Windows XP computer. I think that Google said they would keep releasing patches to secure the Chrome. Can anyone confirm that and more importantly, is Mozilla Firefox secure? Also, should I uninstall Internet Explorer on my Windows XP computer when leaving Microsoft support?

  Note - I am posting this with a newer computer that works under Windows 7 64-bit.

  Firefox will continue to work with Windows XP. At best, in the near future, I could see the required configuration to encountered to Windows XP with Service Pack 3 (obligation is SP2 for now). Security in Firefox patches are the same, regardless of the version of Windows you are using.

  Keep in mind that without security updates, the operating system itself will be precarious. What browser and software security that you use will not change.

  Internet Explorer is a component of the system, and you should not attempt to remove it in Windows Vista and lower. From Windows 7, there's a way of kind of uninstall from the control panel.

• My new macbook freezes all the time, I hard shut - downs, just Mac Tech run diagnostics and say that everything is fine. I think I bought a lemon.

  My new Macbook Air freezes all the time, I do closures hard then it comes back, in general. The tech simply ran Mac twice diagnostics and says that nothing is wrong with it. I think I bought a lemon. Any ideas what I need to do? Is it's better to go to a real Apple store rather than just Mac for repairs/diagnosis? Is the customer service nothing better in a real store?

  The guarantee gives the right to the free phone support for the first 90 days of ownership.

  If you bought the product in the United States directly from Apple (not a retailer), you have 14 days from the date of delivery where to Exchange or return it for a refund. In other countries, the return policy may be different. If you purchased from a reseller, its return policy applies.

• Satellite A10 - need tools and utilities

  Hello... I'm new here...
  I have a second hand Toshiba Satellite Pro A10 - PSA15E. There were a lot of things out of place on the hard drive so I wiped and reloaded Windows XP... no prob is so far away... then I realized I would need a disk tools and utilities to charge different drivers... Oops... I don't have that when I got to the machine. So my question is simple... can anyone help?
  I managed to download a sound card driver, but there are other things - I need drivers wireless to start... When I go to the Toshiba website (this one), they do not seem to have my computer laptop, class among the T & U disk downloads? ... so any help / advice / copies of the disc etc would be welcome... specially since I can't find an email address for customer Toshibe!

  Thanks guys... Andy.

  Hello!

  Are you looking for in the Archives?
  Go to the driver of Toshiba download page und look again:
  http://EU.computers.Toshiba-Europe.com-online decision-making supported Downloads & => Download drivers
  * Archive *-online-online Satellite satellite a series => Satellite A10

  Good bye

• Need Toshiba tools and utilities for my Satellite A660-149

  Hi friends

  I formatted my Toshiba Satellite A660-149 and I didn't create recovery CD/DVDs.
  I installed Windows 7 but now the thing is that I have Toshiba offers NVIDIA graphics controller as eco utility, HDD, face recognition, protection.

  Please suggest me what should I do now... & where I can get this software.

  Hi friend ;)

  All the necessary drivers and tools specific to Toshiba and utilities that you can find on Toshiba support page under http://eu.computers.toshiba-europe.com > support & downloads Support homepage.
  At the bottom of this page, you will see Driver download option.

  Go ahead, choose your model laptop and you will find everything you need.
  Of course, you will find tips for the OS version supported only.

  Good luck

• Toshiba tools and utilities Dics

  I lost my software Toshiba tools and utilities, and I need to format my laptop after reinstalling all my drivers don't work. Please how can I download my tools and utility software to re-install all my drivers for laptop. The specification of my laptop are:

  Toshiba SA10-S403D
  MODEL PSA10E-00KSH-FR
  SERIES NO. 73154520P
  CEL 2.0G/256/30G42/14XT/DC/LM

  I'll be happy to get your answer soon because I can enjoy my laptop because all the drivers do not work.
  Please, I beg you.

  Hello

  All the drivers, tools and utilities that you can find on Toshiba download page under http://eu.computers.toshiba-europe.com & download in support.

  Good bye