Totally freezes my PC "(ne répond pas) ' in the title bar, but not the CAUSE of Mac: Trend Micro antivirus"

I used Thunderbird probably for as long as it exists, and I've never found an another e-mail client that I like better or even as well. But it crashes on my PC. It started a few years ago and I thought it was my computer (desktop computer). Then he started on my laptop. I was wondering if the problem occurred after an update, but could not target the exact date to try to link it to an update. 2 years ago, I added a Mac Air to my computers, Thunderbird installed and it worked without a hitch... e-mail accounts, same settings, same everything. It gets so bad on my PC it freezes everything on the computer and I have to walk away until it thaws, then I go to online access to my email accounts... that I don't like.

Why OK on Mac, but not PC?

I am back. I had a 'little' time with TrendMicro support over a few days. In the end, their suggestion was to add Thunderbird to the list of Exceptions. I did tonight and, so far, TB seems to work OK. During the next day, I'll see if it continues and post it here with the results.

It is easy to add to the exceptions list. Here is the link I received technical support.
http://eSupport.trendmicro.com/en-us/home/pages/technical-support/1059964.aspx

Basically you just open the main console, click settings (the gear icon), then lists the Exceptions, programs/folders, click Add, then access Thunderbird.exe and add it.

I hope that this is the case. I'll let you know in a few days.

PK (Angelmutt)

Tags: Thunderbird

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