Touchpad not working do not since the scroll v16.0.2 upgrade... All other Windows applications are very good. Scroll even works in Acrobat Reader plugin in Firefox.

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• Buy iMac Air w/El Capitan. CS6 AE CC does not. All other cloud programs are very good. HELP PLEASE

  Help!  We bought a new iMac look, super car and Creative Cloud Master Collection 6.  First, PhotoShop, Illustrator, all work fine.  After Effects are NOT.  I googled the question and watched some videos of youTube on downloading the update, download Adobe Manager, etc..  I did all that, but still... I get this error "you cannot use this version of the"Adobe After Effects CS6"application with this version of Mac OS X. You have "Adobe After Effects CS6" 11.0.

  Help!  I need After Effects with my first.  If anyone can help?

  You must update AE version 11.0.4 to work on El Capitan.

  Videos YouTube suck usually with After Effects stuff... This page is much more useful: After Effects and animation character ready for Mac OS X (El Capitan) v10.11

• After the migration to the new sshd, imovie now crashes whenever I try to open a project. All other applications are very good.

  Yesterday I installed a new SSD in my MacBook Pro 13 "unibody mid-2012 laptop computer.

  After installation, I formatted the drive, install a new copy, El Capitan, then moved the rest of my Time Machine backup.

  The computer works great, much more quickly than before. Everything works perfectly except...

  After migration, iMovie now blocks whenever I try to open a project. Every time. All other applications are very good. I even opened the original library from my old drive, opens the library of my Time Machine backup and they all down when I double-click on the icon for ANY project!

  The files are not corrupt because they have not changed. It doesn't matter which library I use, it crashes whenever I try to open a project.

  So far, everything on the Mac works fine. Other applications of Apple, everything! Please someone help me solve this problem because I use iMovie on a regular basis and have SEVERAL projects open that I can't afford to remove.

  Thank you!

  Hello Jon Tompkins,

  Thank you for using communities of Apple Support.

  If I understand your message that iMovie crashes when you try to open a project. I know the importance of your projects are as I like to use iMovie as well. First of all, I would like to check to see that iMovie will appear in your shopping list in the Mac App Store. If so, delete the app and then reinstall it.

  If this isn't the case, so do not delete the app. Instead, follow this link:

  OS X El Capitan: If an application crashes or closes unexpectedly

  Who also advises to test the problem in safe mode. This article includes the steps to start your MacBook Pro in safe mode:

  Try safe mode if your Mac does not end commissioning

  After having tested in safe mode, restart your Mac again and allow it to start up as usual. Then test the question again and see if it has not changed.

  Best regards

• my photo folders have been deleted and I can't get back them and they are not in the Recycle Bin, how can I recover these photos they are very important

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem
  On Monday, December 6, 2010 09:09:06 + 0000, krazychild18 wrote:
   
   
  > Remember - this is a public forum so never post private information such as numbers of mail or telephone!
  >
  > Ideas: programs you have problems with error messages recent changes you do on your computer that you have already tried to solve the problem
   
   
  Please do * not * leave the text above in a question to ask you. Delete it.
  It has nothing to do with your question. And please ask your question
  in the body of the message, not in the title.
   
  How to get deleted? If you remove them normally, they must be
  in the trash. If they are not, read point 1 below (but also pay
  Special notice to the point 2):
   
  1. "deleting" a file does not actually delete it just marks the
  available space be used. There are third-party programs that can
  sometimes recover deleted files. The problem is that the space used by
  the file is likely to be replaced very quickly, and it makes
  the unrecoverable file.
   
  So your chances of successfully recovering these files are decent if
  you try to recover immediately after their deletion and quickly
  down from there. If you use the computer since
  (for example to read this answer and write that question), your
  chances may be very weak now.
   
  But if the file is large enough, it's still worth a try. Stop
  using the computer in question immediately, if you have not done
  already. Download an undelete program (and here's one:)
  http://www3.TELUS.NET/mikebike/restoration.html but there are several
  others to choose from; Do a search) on a friend's computer and bring
  it to you on a floppy disk, CD or USB to try.
   
  If that fails, your only recourse is to bring or send the disc
  a company of professional file recovery. This kind of service is very
  expensive and may or may not work in your case.
   
  2. If you have files that are important to you, and you do not
  back them up regularly, you are playing with fire. It is not a question
  to know if you lose them, it's a question of * when *. You could
  you want to read this article on the backup that I wrote:
  http://www.computorcompanion.com/LPMArticle.asp?ID=314
   
   
   

  Ken Blake, Microsoft MVP

• I have problems connecting to Business Catalyst Muse.  When I try to publish, I get a message saying his time trying to connect with my Adobe ID - and check the network connections.  All of my connections are very good... Muse is connected to my Adobe

  I was able to publish my Muse Business Catalyst site two days ago, but yesterday and today there is a delay when you try to connect to Business Catalyst.  What should I do?

  Hello

  Please log out of Muse and sign again. Make sure you also apply creative cloud is updated (to check that disconnect from the creative cloud and login again if its not up to date you will be asked to install the update)

  To sign out of muse click help > Sign Out

  
  

  If the problem is still not fixed then please rename the folder "OOBE" to "OOBE.old" starting from the following locations

  MAC: (This file can be found at Finder > go > go to folder > enter ~/library/application support/Adobe > press return)

  Widows: (This file can be found at C:\Users\\AppData\Local\Adobe )

  
  

  Please let me know in case the problem persists

  
  

  Concerning

  Vivek

• iCal 'Get Info' is grey for the blue calendar; Other calendars are very good. Model name: iMac model identifier: iMac9, 1

  iCal 'Get Info' is grey for the blue calendar; The other color calendars are very good.

  I deleted the file 'com.apple.iCal.plist '... No luck.

  Please notify. Thank you, Roger
  

  
  

  
  

  Presentation of the material:

  Model name: iMac

  Model ID: iMac9, 1

  Processor name: Intel Core 2 Duo

  Processor speed: of 2.66 GHz

  Number of processors: 1

  Total number of cores: 2

  L2 Cache: 6 MB

  Memory: 4 GB

  Bus speed: 1.07 GHz

  Boot ROM version: IM91.008D.B08

  Version of the SCM (System): 1.44f0

  If the problem is still there, try to start safe mode using your usual account.  Disconnect all devices except those necessary for the test. Shut down the computer and then put it up after a 10 second wait. Immediately after hearing the startup chime, hold down the SHIFT key and continue to hold it until the gray Apple icon and a progress bar appear. Startup is considerably slower than normal. This will reset some caches, forces a check for directory and disables all start-up and connection, among other things. When you restart normally, the initial restart may be slower than normal. If the system is operating normally, there may be 3rd party applications that pose a problem. Try to delete/disable the third-party applications after a reboot using the UN-Installer. For each disable/remove, you need to restart if you do them all at once.

  Safe mode

• When I use Firefox to display Oracle WebLogic EM, Firefox will not display the scroll bar on some pages. But Google Chrome.

  It is a problem specific to Oracle Web Logic EM.

  In our society, we use the logical Web as a basis for the application server.

  In the EM logic web server, users can use a Web Logic EM (EM is a portal to view processes on Web Logic application) to verify the data.

  I found when I use EM to check online XML, sometimes the page does not appear the scroll bar.

  If I use Google Chrome or Opera, and do the same thing, the page will display scroll bar.

  But I need Firefox because it is my main browser.

  How to overcome this issues?
  And how to prove?

  Hello, cor - el

  Please, please read this thread first:
  https://support.Mozilla.org/en-us/questions/976345

  I found there is that some people have the same problems.

  I check the data of the source code viewer, the data displayed are "pure XML.

  So my question is "pop-up windows display XML data in Firefox.

  I searched the KB and found an expert suggests a whole 'dom.disable_window_open_feature.scrollbars', 'true '.

  This solution not solve my problem.

  And thank you once again, cor - el.

  I can give up google chrome forever.

• My acer aspire one does not start. the scrolling windows screen, then screen turns off. logon appears and resets, sys

  My acer aspire one does not start. the scrolling windows screen, then screen turns off. but after a long time (45mins) the login screen appears and d sysytem restarts. I have a multi boot with 2 installations of xp, and this happens with both bones. not able to access my sys to bak - up also. all f8 options were considered, but no use.

  I have some bad sectors on d: (have total 3 drive partitions c:, d:, e: with xp on c: and e :))
  the sys wud show a blue screen and reboot when certain file wud b accessible on d:... now the sys cannot start all... pls help...

  Hi Srimotu,

  ·         You get an error message or an error code?

  ·         Have you made changes on the computer before this problem?

  Follow these methods.

  Method 1: Try starting it in last known good configuration.

  http://support.Microsoft.com/kb/307852

  Method 2: Try to start in safe mode.

  http://support.Microsoft.com/kb/315222

  If you are able to boot into safe mode, try a clean boot.

  http://support.Microsoft.com/kb/310353

  Note: After the clean boot for troubleshooting, return the computer to a Normal startupmode.

  Method 3: Disconnect external devices such as printer, scanner, etc. and try to start.

  Also disable automatic restart in the event of system failure

  http://support.Microsoft.com/kb/307973

• Can not find the driver of scan to PRINTER ALL-IN-ONE KODAK ESP 5210

  Can not find the driver of scan to PRINTER ALL-IN-ONE KODAK ESP 5210. Device Manager says last driver is installed.

  Moved from feedback

  Original title: scan driver

  Hello Timmy,

  Please take a look at the following link for the driver\firmware for your printer.

  KODAK ESP 5210 All-in-One Printer Firmware - WINDOWS operating systems

  If this is not enough, you may have contact with Kodak support for the same. Thank you.

• Cannot read Psychonauts off Steam error - the game could not create the Direct3d device. Please make sure your video drivers are installed properly

  Original title: Running Win7 on Bootcamp. Error: The game could not create the Direct3d device. Please make sure your video drivers are installed properly.

  I try to play Psychonauts out of steam. I am currently running Windows 7 via Bootcamp on my MacBook Pro 13-inch mid-2010. When I try to run the game, I get the message:

  The game could not create the Direct3d device. Please make sure your video drivers are installed properly.

  I tried to update DirectX, and I tried to download the Nvidia drivers associated with my laptop model. How can I solve this problem?

  Thanks again for the help.

  I'm not familiar with Apple but I found this:

  http://support.Apple.com/downloads/#NVIDIA

  Except that it is what I have from NVIDIA:

  http://www.nvidia.com/object/notebook_drivers.html

  Previously, only the original beta for mobile graphics drivers were available on the NVIDIA site with manufacturers having full control and ownership of the final version.

• Hi, my video files of the ICC will not download to my Sony digital camera, can you help me? Download very good images.

  Hi, my video files of the ICC will not download to my Sony digital camera, can you help me?  Download very good images.

  It is perhaps strange, but the video files created by your
  Sony Cybershot DSC - TX7 would be in MTS format...
  (also referred to as AVCHD).

  You can download a video cllp example of the
  next page:

  Sony Cybershot DSC - TX7 samples
  http://www.steves-digicams.com/camera-reviews/Sony/DSC-TX7/sample-photos-85.html
  (the video is the last at the bottom of the page)

• When I try to open my Adobe Pro downloaded on my Mac, I get an error message saying "Cannot open the application"Acrobat_2015_Web_WWMUI.exe"because the Microsoft Windows applications are not considered supported on OS X."

  When I try to open my Adobe Pro downloaded on my Mac, I get an error message saying "Cannot open the application"Acrobat_2015_Web_WWMUI.exe"because the Microsoft Windows applications are not considered supported on OS X."

  You must download and install the version of Acrobat Mac.

• I just bought Adobe Elements14 photoshop & Adobe premiere Elements14 I have an iMac and can not find the download for my platform.  There only Windows.  What should I do to get a Mac download?

  I just bought Adobe Elements14 photoshop & Adobe first Elements14 I have an iMac and can not find the download for my platform.  There only Windows.  What should I do to get a Mac download?

  Mariene salvation,

  Please find the links below to download:

  Photoshop:Download Photoshop Elements free trial | Adobe Photoshop Elements

  Creation:download first Elements | 14, 13, 12, 11, 10

  Hope this helps!

• Not all programs/Windows utilities are available for some reason any

  original title: data backup

  I have an old Windows XP home pc.  Not all programs/Windows utilities are available for some reason any.  Where can I find the Windows backup feature?  I want to save my data files.

  Windows backup is not installed by default on XP Home.  You can install it if you have a genuine Windows XP CD or if you download the full network for SP2 installation file: http://www.ntbackup.us/Articles/install-ntbackup-xp-home.htm

  I suggest, however, that you not install NTBackup, but rather get a cloning/disk imaging application.  What follows is not free, but you get what you pay for.  NTBackup has some limitations (on the one hand, you cannot use NTBackup to backup to the optical media).  NTBackup also is not used in Vista or Windows 7, but after much kicking and screaming, Microsoft made a utility to restore NTBackup for Vista and Win 7 for computers with these operating systems could at least read BKF files created by NTBackup.

  Acronis True Image Home
  Paragon Backup & Recovery Home
  Casper
  Norton Ghost
  O & O

  Ghost was the gold standard for imaging software, then became much less desirable, as well as with many Symantec products.  I understand that the current version is significantly improved.  Of the foregoing do not all have the same feature sets, but all should do a good job of backup and restore.  Some managers hard drive, such as Western Digital, do a version of one of these applications available for free if you use their readers.

• Mozilla Firefox Acrobat Reader Plugin ignores the security setting of the PDF document.

  Mozilla Firefox Acrobat Reader Plugin ignores the security setting of the PDF document.

  When, for example, the document is protected against printing (confirmed in Acrobat Reader DC 2015.007 20033) it is possible to print from Mozilla Firefox.

  Environment:

  Windows 7, Firefox 38.0, plugin for Adobe Acrobat Reader 15.7.20033.2203

  Are you sure that you are using the Adobe Reader plugin and not Firefox "own PDF Viewer?  See http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html