TouchSmart 310-1020 how to reset to factory settings

I just bought a hp 310-1020 a friend... I knew who buy it he lost the password key disk. How can I reset back without the administration of windows code 7.

is what OS this?  If it's windows 8, there's all this that new view dekstop watch if she will likely w7

for w7, I know if f11 or f10 you can press start the system upward after him disappears from the HP logo on the touch screen, but for me I would be (being old timer) have a usb keyboard plugged to the top before restarting and you maybe able to do it from the physical keyboard

OK to restore the pc restart or start and the HP logo disappears prest f11 or f10 and hold the button for a few seconds

and there should be a restore mode command prompt

If she window 8, then I don't know not sorry and until I get a w8 pc and then I know more about and sorry

Tags: HP Desktops

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