no internet connection after resetting to factory settings

I have a laptop HP HPG71-449WM.  He has screwed up and wouldn't let me not restore to an earlier point at all so I reset to factory settings.  I don't have a return to the top because there was nothing that I wanted to save.  I can't connect to the internet now, wireless or by connecting an ethernet cable.   It gets an error while going through the initial report put in place where you set your password for the pc, time, etc.  When he arrived at the place to connect to the internet, it gets an error, freezing.  I turn it off and turn it on and it just loads as a normal computer, but impossible to connect to the internet no matter what.  I have reset the settings to factory on 5 times in the last 3 days and get the same problem each time.  I have no recovery disk or whatever it is.

Hello

You can use any computer to download EXE files then copy on a USB and then install on your Windows 7 machine.

Kind regards.

Tags: Notebooks

Similar Questions

  • [N900 / WNDR4500]-cannot use / access some sites web/services even after reset to factory settings

    Hello

    I just moved into a new home; my old cable modem was damaged during the move, and so I had to replace it (same manufacturer, newer model). The problem started then with messeging (Messenger of the LINE) service not working at all when the wifi - direct connection has worked very well for the PC and the phone worked when using mobile data. Until now, it appeared that this app has been affected that I could still do other things very well (for example surf the web, email checked).

    I tried the firmware update and later reset the router to the factory settings, or even delete the app and reinstalled it, but they've made the app worked part of the time only. However, I noticed recently that I couldn't access certain Web sites via wifi, too. Again, problem has disappeared during the use not wifi.

    No idea on how to solve this problem is highly appreciated.

    Thank you

    b.

    go to settings... internet configuration... Select use PC MAC address... restart the modem and router

  • apparent loss of keyboard mouse & and features after reset to factory settings

    Hi people,

    I'm at a total loss on the way to the same approach to this situation. After spending about 10-14 days with various iterations of "The Answer Desk", (hereinafter referred to as the T.A.D.) which include planning a recall, which are often late - sometimes by hours. or sitting on hold and wait until you have increased in the province of Quebec, or the chat option - I'd become fond of cat when I had a keyboard, I could use, but quickly learned to hate using my cell phone to push my words, rather type them. In any case, after having crossed more level 1 and level 2, including many supervisors at two levels, I took notice of the last tech level 2 Guy I talked to and called the store of Microsoft (weapon with a case of referral number, or whatever the correct language is for this). I found 2 Microsoft Stores in Los Angeles, CA - 12,000.000 people and 2 stores with nearby competent technical support staff. I scheduled a visit and was told to put my HP 500-281, i3 processor running at 3.4 GHz, 4 GB of Washington. and a 1 TB hard drive (what they & I called my C drive (although, technically, it's more like C: / / or?).)

    Level 2-ADP technology (which had prevailed of my variously attributed, by the countless service customer and/or technical support agents, both case # s and codes authorization) told me thatto take it to a Microsoft Store, I would be able seized technicians who pourraient & would send me home the same day with a machine works, based on my various numbers of cases assigned to me in T.A. I took the tour (by taxi Lyft in all situations which follows) at The Microsoft Store in Century City, CA.

    For those who ignore it the physical dimensions involved here - each trip using a provider of low cost me less than $25.00 each way (from Pasadena to the West away from Los Angeles). I don't drive, and with the weight and the vulnerability of my HP Tower resulting, it was the only way available to me which has not yet put the computer at risk. I arrived and spent about 45 minutes before I got help. The young woman, Cassi, asked the help of another agent, while trying to start my machine. Long story short - I was told that I have to leave the computer for the more experienced technicians analyze. I was so exhausted at that moment that I took another taxi home, although my practice since 2000 has been to use public transport, walk or BIKE only for my needs.

    I was, naturally, concerned about their progress. I work as a shipper of health and building helps entrepreneurs foresight of the restoration and had been lagging dangerously in the accomplishment of these tasks. Some clients have become so angry that a legal action has been mentioned. During the 4 days that my ride was in the Microsoft store, I spoke with 2 technicians that they worked on my machine. They told me that I would get their notes on the way in which the diagnosis was made. I have even voluntarily undertook the task of installation of 'hundreds' of updates because I was afraid that if I left it until the they could move to install updates a lot, a lot, I couldn't hear the store several days more.

    Everyone dealing with these attempts at assistance seems almost unconsciously act as if time is not of the essence, but rather that your computer isn't the central role and critical that do a lot of our computers. They are almost jaded when suggesting that I have simply bring the machine on L.A. 20 miles so that I can place again blind trust in their attempts already several times to resolve the problems, but also their inability to follow through with notes promised to deliver or demonstrations more rudimentary to convince a customer that he or she is winning a functional computer.

    When I got the computer home, I found that, I could just get insofar as the standard desktop Windows 7, but my mouse and my keyboard seems to be recognized by the Windows 7 operating system. The mouse don't not move the cursor that was sitting just in the center of the screen and the keyboard would make only the main directional functions if I had entered the Boot Manager (F9) or the parameters B.I.O.S. (F10) to start-up before the BONE begins to start. I tried 4 mouse 3 wireless and wired with receptors resets attempts plugged into the USB ports on 1. I also tried a cable and 2 wireless keyboards, spent an hour 1/2 with Logitech technical support without result.

    I'm teetering at the edge of financial ruin while monitoring the female for the insurance company above that now all services purchases made prior to the date of the merger, cunning claimed that, even if she had understood what I said pretty much everything the my time invested far more time and money I had to contribute to the effort, she could not or would not allow any level of cash so that I can return to save what's left of my ability to earn a living. I also started songwriting as he is more naturally evolved with my love of the guitar for 47 years, my hundreds of sets of words which are located in personal folders on the computer I can't access.

    One of you truly talented I.T. people who contribute to these forums you will suggest in any way that I could have the computer to respond to my mouse and my keyboard. You people are the best and I look forward to hearing your thoughts. D. Lyle

    : Marielle case - I would like to express my sincere and heartfelt gratitude for your response to my call for help. It is your interest to my fate who told me going in this awful circumstances. I got 2 notice of permanent failure to broadcast my answers you Google, and so I'm not at all sure of you knowing that I received your thoughts and that he continued to try to save me by using your ideas as a springboard to areas not only loomed in my limited vision of the possible parameters of the problem at hand. Specifically, your mention of the ports currently assigned to a device with a USB connection led by reminder of something I read said that the port used for the 1st time, we use a device that is new to the computer, can get a relatively permanent status as the only port that this device can then use unless you actively change this assignment. Made me continue at any position on a Windows 7/loss of any theme of functionality of the research material. As I was delighted to learn from the past, the forums came in BIG TIME! A post spoke after losing both mouse and keyboard functionality after you successfully reset to the factory settings. The person added that he would have found that devices plugged in USB 3.0 entries on his relatively new machine did not work at all when they had recently performed very well. He tried to connect the elements in one of the entries USB 2.0 at the back of his tour and it was the key - they immediately resumed their functionality. I have imitated this difficulty and was immediately very glad I did. I am currently undertaking the somewhat daunting task to accomplish the many updates to the OS 7. I almost forgot the comforting, veiled darkening I did experience the Office of MS, MS, HP store response, and finally, Assurion response, the insurance company who subscribed the Office Depot warranty protection programs that refused to consider even an answer to my dilemma except to the insist that they send me a box and a label for the shipping of my livelihood who knows where. It has been 7 days and counting and I have yet to even see a UPS truck, let alone one with the element which, once received, starts a ticking of the clock to keep their response time of within 5 days. With no packing material, there will be no reception of any element that would measure their response completely lacking in-same-, a heartbeat at my struggle to keep my livelihood. The lesson I'll take it away from this experience is that he is not a corporate entity multinational US who notices even if all life disappeared - as long as our devices robotic that remained would accept conscientiously their "droppings of concern" as evidenced by their cyclical billing continuous and/or automated calls to solicit 'our' biz repeat. I am convinced that our only chance, as a species, to confuse our way to a better future for all that follow is to cooperate with everything that surrounds us - be all of flora and wildlife or the air we breathe, or H2O which maintains the life here in this sweet spot him all that we call Earth. Thanks for your help and your efforts to maintain these wonderful forums.

    Sincerely,

    David Lyle

  • WiFi and BT do not work after resetting to factory settings

    Hello

    UH well, I was in the middle of my laptop computer cut to half way through the reset to the factory settings...
    So I turned it back on, but everything was gone.

    He kept saying to insert the disc. So I did, but all the Toshiba programs are removed.
    My wireless & Bluetooth don't work.

    Someone at - he had ideas please...

    Could you please post your laptop model and what OS you are using?
    Generally, all the drivers are placed on the European driver Toshiba page. So, you can download the WLan and BT as well.

  • BlackBerry smartphones after resetting to factory settings can not create my mailboxes

    I have reset the "BOLD" using security options / general settings / wipe handheld computer (to clear hundreds of sim contacts I imported on the phone), but now my mail, gmail, yahoo, boxes are not displayed?  Still, they exist on the BB server, but do not appear on the handheld device.  Any help here... frustrated...

    Thanks DanV

    Hello

    You can use your PC to access the BIS site, what carrier are you satisfied?

    Click here: BIS procedure

    Thank you

    Bifocals

  • Interruption of the internet connection, after reset.

    When I run the diagnostic tool it says that it cannot find the default gateway.

    I'm looking for someone to help me through this

    Hello

    Please answer a few questions to refine the question.

    1. When you say "Refresh", do you mean factory restore? Why exactly did you reset?

    2. What is the brand and model of the computer?

    3. have you recently installed a new hardware before the show?

    4. which antivirus program is installed on the computer?

    Try to manually assign IP addresses as indicated by "V Badji replied on May 7, 2013" in the material provided.

    WiFi access limited, error: "the default gateway is not available.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-networking/wifi-limited-access-ErrorThe-default-gateway-is/d1d72d67-b0bb-405b-b386-52e096c45978

    Hope this information helps. Provide more information so that we can help you.

  • Try to use eRecovery for reset to factory settings: is there a way to backup programs, games, documents?

    original title: try to use eRecovery for reset to factory settings...

    Hello

    I press alt and f10 when you start the computer, however the factory settings reset deletes all data on c. This I mean all software, programs, games, documents, etc...

    Is it possible to back up such things as after resetting to factory settings process I can restore them? BTW, I'm using a Standard account, my pc has no administrator account, and it's actually the reason why I want to reset to factory settings.

    Thank you!

    Karl

    Hello

    I press alt and f10 when you start the computer, however the factory settings reset deletes all data on c. This I mean all software, programs, games, documents, etc...

    Is it possible to back up such things as after resetting to factory settings process I can restore them? BTW, I'm using a Standard account, my pc has no administrator account, and it's actually the reason why I want to reset to factory settings.

    Thank you!

    Karl

    Hey redhalls

    You are right

    a factory recovery erases the hard drive clean of everything

    read the information on the backup of your data first below

    but you cannot save installed programs

    they will have to reinstalled from the original or redownloaded media

    http://www.vista4beginners.com/how-to-backup-your-data

    Walter, the time zone traveller

  • Satellite Pro L450D - 12 X - reset to factory settings after formatting

    Hello

    I tried upgrading my installation of Windows 7 Professional to Windows 7 ultimate. I ended up format the partition and now Windows will not load and the installation hangs right on 0%. I don't have a disc of recovery for this laptop, is it possible to access the recovery partition on this laptp to reset to factory settings or a restore CD I can order and it will work?

    The laptop is a Toshiba Satellite Pro L450D - 12 X

    Hey Buddy,

    If you have already formatted the Windows partition, you are not able to start the recovery of HARD drive more. Also there is no possibility to access the recovery files and start them, so the pre-installed operating system is necessary.

    The only option you have is Toshiba recovery disc. Only with this drive, you can restore the original settings of the box but I m wondering why you have n t a. It s mentioned in the user manual you have to create yourself

    In any case, just order a disc here and be happy ;)
    https://backupmedia.Toshiba.EU/landing.aspx

  • Cannot find the airport and cannot reset to factory settings

    I have a 2 TB Time Capsule airport who unfortunately through a handful of the network changes, somewhere along the lines, I pressed "forget the device" and now for the life of me, I can't connect to it.

    I'm unable to reset to factory settings, because I have about 1 GB of data and Time Machine backups on it.  Is it possible can recover and make it visible again so I can continue with my backups, without reset it completely?

    Reset time Capsule, regardless of the type of reset you, affects all data stored on the internal hard drive of the TC.

  • interruption of the internet connection after installing vista sp2, only a local network

    Hello
    Since I installed vista sp2 last week, I have no internet connection. Just, my laptop connects to the local network. I had already tried to uninstall sp2, but this does not resolve the issue. A restore of the system has not been successful (do not know why, windows just said failure of system restore). I also deleted my antivirus program and my firewall...
    The internet works occasionally for a short time and when I start in safe mode.
    Because I live in a House that I have to use a fix ip, gateway and dns. After you install sp2, windows says my default gateway does not match my ip address and subnet mask when I change the properties of TCP/IPv4. Using another laptop with XP, the internet connection works with the same settings.
    I would be grateful for a quick solution, without formatting ;)

    I've highlighted the TCP/IPv6 line of course ;) the button was inactive when even
    in the registry, I saw WHAT TCP/IPv6 is already disabled

    my internet actually works, but I don't know why
    I deleted the file DisabledComponets for TCP/IPv6 in the registry, rebooted, create one, rebooted and it worked
    but I do not know why :)
    I hope that my internet is still functional

    Thank you for your support
    concerning

  • Vista 32 bit loses the internet connection after about 10-15 minutes.

    I lose my internet connection after 10-15 minutes.

    The message says local access only.

    The only way to reconnect is to restart the computer.

    I use a devolo home plug network system. It is connected to a 210 of BT router travel.

    I also have a new computer recently bought and installed Windows 7. There is no problem with that.

    Maybe it's a coincidence, but the problem started only since the installation of the new model.


    Hello Cody C.

    Thanks for your reply. I tried this. It is said that the drivers are up to date.

    I go into the settings of power network and checked the box "turn off network card to save energy.

    Since that seems to be OK. Only time will tell if.

    Thanks a lot for all the replies. EXTED

  • bought a 2nd hand and former owner deleted the ipad opportunity ipad and reset to factory settings, but did not relize that that, he left his apple ID. He has no way of contacting first owner as he has moved to Mexico, what can that do?

    bought a 2nd hand and former owner deleted the ipad opportunity ipad and reset to factory settings, but did not relize that that, he left his apple ID. He has no way of contacting first owner as he has moved to Mexico, what can that do?

    If you are not able to contact the previous owner, there is nothing that either Apple or users here can do to help you.

  • After restoring to factory settings lost all files, photos, etc., how can I get back them?

    lost pictures files etc after restoring to factory settings how can I get back them?

    Sunday, September 30, 2012 14:06:43 + 0000, markblackford wrote:

    lost pictures files etc after restoring to factory settings how can I get back them?

    Restoring to factory settings formats the disc, and which erases
    everything what he. You probably get something new, but you can
    try to do a search on the web for a recovery program that unformats the reader
    like here: http://www.easeus.com/resource/unformat.htm

    If you unformat the drive successfully and can recover lost files
    back, the first thing you should do copy on an external
    (CD, DVD, USB sticks, external hard drives, etc.).
    Two other points/questions:

    1. why restore you to the factory settings? This is usually the worst
    approach to solve a problem, there's a lot of extra long hard
    work and often leads to problems of its own (as it did here).

    2. I assume you have no backup on external media from your
    photos of important files etc. In this case. you played with
    the fire. You can read this article on the backup that I wrote:
    "Back up your computer regularly and reliably" to
    http://www.computorcompanion.com/LPMArticle.asp?ID=314
    Ken Blake, Microsoft MVP

  • I lost the internet connection after acceptance of your latest updates. How can I cancel the updates?

    I lost the internet connection after acceptance of your latest updates. How can I cancel the updates?

    Debbie

    How do you know that the loss of your internet connection has nothing to do with the Windows updates? You must find the reason for the loss of the connection.

    How do you connect? Is a wired or wireless with a modem or a router? If a router is the router shared with another computer and this computer can connect to the internet? You need to determine if the problem is a fault on your computer or a failure to connect to your internet access provider?

    What error messages are reported?

    Event Viewer reports

    1. normally, when an error occurs on your computer looking in Event Viewer should be your starting point to find a solution. More related system errors are recorded and get an exact copy of the relevant report is important. Unfortunately, is not easy to understand reports and most of the users computer need help with their interpretation. I have to say later interpretation.

    2 Event Viewer includes three main newspapers of Windows. Here's the Application, security, and system. For purposes of troubleshooting system is by far the most important.

    3. to access the system log, select Start, Control Panel, administrative tools, Event Viewer, in the list on the left of the window select Windows and the system logs. Place the cursor on the system, right click and select filter current log. Check the front of the error and click OK and see you only reports errors. Click the Date and time column header to sort. You may need to click a second time to see the last report above.

    4. a tip for posting copies of error reports! Run Event Viewer and double-click the error you want to copy. Select the Details tab and check the box in front of the XML view. Click the copy button to place a copy in the Clipboard and close Event Viewer. Now start your message and paste it into the body of the message. Make sure that it is the first dough right out of the event viewer.

    5. He cautioned against three types of reports, information, and reports errors. In most situations, it is the error reports that offer the best information but sometimes WARNING reports provide useful clues.

    6. all reports have stamps date and hour and when troubleshooting, it is important to focus on the latest reports. Reports of studies from the point when the computer is started, and then check if a similar report appeared in the previous session. If errors do not repeat investigation as to why they happen is wasted effort.

    7. in the individual reports the most important information is the event ID and Source such as these help when looking for help on the internet. The description is just as important and copy the exact text to use as search criteria greatly helps achieve better results when using Google. Not paraphrase descriptions when other people asking for help.

  • Cannot reset to factory settings

    I'm trying to completely wash and start over. There must be something so malicious, it wont let me get it back. Simply, I get this when I go to the settings and continue reset to factory settings. If I click on "find solutions to this problem." nothing happens. Any ideas?

    Hello

    Please follow this difficulty and see if helps you:

    http://www.kapilarya.com/there-was-a-problem-refreshing-your-PC

    I hope this helps. Good luck :)

Maybe you are looking for