TouchSmart 600xt Audio performance

I have horrible performance with audio driver problems in my 600xt.  When the music plays in any audio player, playback becomes slow and jerky when do almost anything in another application.  For example, scroll a Web page in a browser, or a new page load will cause audio problems.  I have minimal software and services running and the CPU usage is normal.

A SoftPaq is now available to update the video BIOS series TouchSmart 600 PCs with nVidia graphics cards.   This update should solve the problems that many of you here on the forum reported with sound scratchy or sizzling when listening to audio while accessing the internet.

The update will be displayed on the software and the Driver download page for each model/SKU, shortly, but in the meantime, here is the link to the update on the HP FTP site:

FTP://ftp.HP.com/pub/softlib/software11/COL32805/PV-81489-2/sp46209.exe

In addition, an existing softpaq can solve similar issues seen on some models when the LAN using wireless for network access:

FTP://ftp.HP.com/pub/softlib/software11/COL32307/PV-80051-1/sp44652.exe

I suspect most of the questions here will be find the update of the video BIOS is the one that will make the difference, but I suggest you only install the second report as well update.   I invite you also to we do knowledge here on the forum if this solves the problem for you.

-dm (an employee of HP for a long time, but the suggestions and comments here are my own, not my employer)

Title: Unified Nvidia Graphics Firmware Update

Version: 70.16.30.00.0F

70.18.1F.00.31

Description: NVIDIA Unified Graphics firmware update solves a problem popping and clicking sounds during audio playback.

Aim: Criticism

Category: Firmware

Operating system:

Microsoft Windows 7 Home Basic (32 bit)

Microsoft Windows 7 Home Premium (32 bit)

Microsoft Windows 7 Professional (32 bit)

Microsoft Windows 7 Ultimate (32 bit)

Microsoft Windows 7 Starter (32 bit)

Microsoft Windows 7 Home Basic (64-bit)

Microsoft Windows 7 Home Premium (64-bit)

Microsoft Windows 7 Professional (64 bit)

Microsoft Windows 7 ultimate (64 bit)

Language (s):

Global English

Improvements/corrections:

-Fixes an issue with popping sounds, clicking sounds during audio playback.

Prerequisites:

-You must be logged in as an administrator to install this update.

-You must have a Microsoft Windows 7 operating system.

-You must have a NVIDIA GeForce GT 230 M display adapter (for Version 70.16.30.00.0F) or a graphics NVIDIA GeForce G210M (version 70.18.1F.00.31).

Installation instructions:

1. click on the button download only.

2. in the file download screen, click on the "Save" button.

3. in the screen to save money, save the file to your desktop.

4. If a message appears indicating that the file already exists, click YES to replace the file.

5 double-click on the icon for the downloaded update on your desktop, and then click NEXT.

6. follow the on-screen instructions.

7. If you are prompted to restart the system to complete the update, click YES and allow the restart of the system.

Copyright © 2010 Hewlett-Packard Development Company, L.P.

Tags: HP Desktops

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