Dell Diagnostics Audio tests

Similar Questions

• Re: Dell Diagnostics Audio Tests

  I got a code error 0F00 - 133C while running Diagnostics

  all ideas

  
  

• HP Pavilion Notebook Gaming: No sound from speakers - audio test is not

  Speakers do not work, I did a reading audio test but I get a message failed:

  help please.

  

  Hi @serabile,

  Welcome to the HP forums! It's a great way to engage, ask questions and find resolutions by working with specialists from the community of HP. I understand that you did a test of audio playback and there gave you a failure code. I'll be happy to help you with this.

  First of all, I think you did a work remarkable run diagnostics to determine exactly what that was wrong with the computer. Great job and Kudos to you for it! It is a privilege to work with technically skilled and savvy customers like you.

  Because it is clear as day, the soundcard of the computer does not, the only option left is to contact phone support to get the machine. Please visit this link http://hp.com/contacthp to do. Please select the language and country settings. So make sure you enter the product # of the device and follow the instructions on the screen to contact the hotline.

  I hope this helps! Please let me know how this pans. Please mark this message as "accepted Solution" if it helps. Bravo would be also appreciated for my efforts help the by clicking on the ""Thumbs Up ' button. "

  Take care and have a blessed in the coming week.

• I have an external HD Lacie 250 GB ms25u. I run a dell diagnostics and it failed.

  Original title: external hard drive

  I have an external HD Lacie 250 GB ms25u. I run a dell diagnostics and it failed. Smart test-2, smart thresholds function test-2, and targeted reading test-2 Please help

  Hello

  If it fails the S.M.A.R.T. test, replace the hard drive.

  https://en.Wikipedia.org/wiki/S.M.A.R.T.

  S.M.A.R.T. (-Monitoring, Analysis and Reporting Technology; often written as SMART) is a monitoring system included in computer hard drives (HDD) and the SSD drives (SSD)^[1] that detects and reports on various indicators of reliability of the car, in order to allow the anticipation of hardware failures.

  When the S.M.A.R.T. data indicate a failure of the imminent drive possible, software running on the host system can notify the user so stored data can be copied onto another storage device, prevent data loss, and the failed drive can be replaced.

  See you soon.

• Dell Diagnostics online

  I was running the Dell diagnostics online on a remote desktop connection. About a minute after the start of diagnosis, it filled the entire screen.

  I immediately stopped the machine and restarted. Everything seemed normal, and I'm running a deep analysis of virus right now.

  I did a reverse image google search and got similar results.

  I did this same process on other computers and have never had this kind of result. Has anyone else seen something similar?

  Alex.Hesse,

  This file is safe. It is part of the Dell Diagnostics. I think he's testing the 3d video. It is really much more you look at it.

  Rick

• Reference Dell wave audio maxx 4 is missing

  Hi friends

  I use dell 15 inspiron 3521 running in windows 10. I reset my pc due to software problem, but after the reset of all the drivers been uninstalled . So I reinstalled all the drivers in the order suggested in the following website www.dell.com/.../EN

  After installation of all divers, I got to know dell wave maxx 4 audio is missing . How do I get that back? Someone help me in this problem.

  I think I found a solution...

  First of all, I just uninstall all applications provided by dell as dell, fast setting update dell, dell, DBaR, Dell support assist and realtek driver high digital delivery

  And then I reinstalled everything again. Now I get still vague maxx 4.

  I didn't know how to influence application dell HD audio driver, but it works :) :-D

• Pavillion dv6 notebook PC: P PC Hardware Diagnostics UEFI - test failure

  HP PC Hardware Diagnostics UEFI - Wide system Test

  Failure ID: 6FH3UT-5AF85H-XD002K-60W103
  
  Product ID: LG266PA #ABG

  The hard drive gave error failure - ATA, model type is serial ST9500325AS [personal information]

  WHAT should happen?

  Also battery check: primary - calibration required (21) - How to calibrate?

  And I don't understand why they provide HP PC Hardware Diagnostics UEFI - if their information so that it does not exist.

  The hard drive has failed and needs to be replaced. If you are still in warranty HP will send a replacement. If this is not the case, a laptop SATA hard detail can be used. Just be sure to get one of at least equal quality of the original in order to use recovery media to install the drivers/software/Windows on the new hard drive. It may be big, but not small ability more. For example if you have a 500 GB hard drive you can use a 750 GB hard drive, but not a 320 GB hard drive.

  Calibration of the battery:

  http://support.HP.com/us-en/product/HP-Pavilion-DV6-3200-entertainment-notebook-PC-series/4308480/model/5051632/document/c00821536#AbT3

• Dell short self test unsuccessful please someone give me information

  

  MOHAMMADMUALLEM

  The error code indicates disk hard does not or fails and must be replaced, and then reinstalling Windows, drivers, and all applications.

  If you want to back up your files and folders, see if you can save up to other media, for example, an external USB hard disk or flash drive.

  If you have a warranty from Dell, contact Dell Technical Support to replace the hard drive.

  No warranty, then you must buy the replacement and install it yourself.

  Bev.

• PowerEdge 840 Dell diagnostics on HDD utilities, even on the cd?

  When the PowerEdge 840 Server starts, you can press F10 for "Mode Utility" which charge a diagnostic tool which seems to be a score of 57 pre-created MB. We also got the CD with the server, 'diagnosis and service systems","Drivers and utilities", etc.

  These CDs contain the same on that pre-installed diags utility on the hard drive? In other words, can I just wipe all of your hard drive and install linux instead, and when necessary, run the diagnostics from the CD? (although I suppose that by pressing F10 doesn't work then). Or should I keep this partition with utilities.

  There is also a 2.2 GB empty partition. Which is necessary as well? For example the utility from the 57 MB partition should the other 2.2 GB partition for temporary files, or something?

  Message edited by Rogier E 29/01/2008 06:47

  
  

• My woofer makers do not work during playback, but audio test play all the speakers on the Manager

  I have connected my 5.1 system in my office in a first time, there was no game then a friend asked me to download real player, then only it will play output 5.1 bass that I did this and it was working fine up until yesterday I watch videos continuously and after that I seem to have this problem. I tried other players like VLC, but his does not work

  Good brand want the response unit if the problem is resolved, as it will be useful for other identical or similar problems.

• Dell Vostro 1510 Audio has stopped working after the update of Windows Vista.

  Nice day!

  My computer (vostro 1510) began to revolt recently and I wonder if you could help me with this.

  Basically, last week I was talking to my friend on Skype when suddenly my computer restarted due to the update of Windows (I have Windows Vista Business 32-bit). After he turned his back, I realized that there is no audio from the speakers. I tried using headphones but still - no sound.

  Immediately, I went to the 'Sounds' menu and checked if my speakers were still 'active '. They have been.
  Next thing I decided to do was to reinstall the Realtek audio driver, however, did not help or the other. Since then, I tried to reinstall several times but, unfortunately, everything remained the same.

  Then, I thought that maybe something was wrong with my hardware, however, audio spent ALL Dell diagnostics audio tests (so my hardware is very good, yes?). I also tried "System Restore" option and returned to the point before the update... Nothing has changed!

  In addition, as far as I know, all the audio settings in Windows (checked in Registry Editor) are OK.

  What should I do now? My last hope is to completely reinstall the system, however, I decided to contact you first.

  Thanks in advance!

  Solved the problem by reinstalling the operating system.

  Thank you!

• Help! I currently have no audio data

  Hey, it's the first time on this forum posting, but I have an old dell laptop inspiron 9300 and I did a clean install of windows xp so I can play minecraft without lag, and as well in windows 7 (which was on the laptop before I wiped it) and windows xp, I had no sound... I tried literally everything I can think of maybe but still no luck! I tried to uninstall the drivers and installation of older, installed the generic drivers, play with the settings of the sound, diagnostics utilities (but driver manager and dell diagnostics utility say audio works), I checked on the headphone jack but the switch where it is supposed to be (but I have no sound from headphones too), please someone help out me here sound very annoying not being not able to listen to mp3s and youtube

  Well, different things can fail. Speakers may fail, a connection may be loose, or the chip audio itself may fail. Dell Diagnostics audio tests can determine failure but usually not the component that failed. Failure can be age, heat, vibration, abuse, static electricity, power surge, manufacturing defect - all electronic any usual reasons may fail.

• No sound on speakers

  Hello

  I have a DELL XPS 17 L701X- and in recent days he is no more sound on the speakers built-in. When I plug the headphones it is solid. The driver for the card (Realtek) sound is the most recent.

  Also a restore to an earlier point in time it not solved the problem.

  Can anyone help?

  Thank you and see you soon

  You must first re - install the audio driver, or alternatively, you can delete in "remove a program. If you do a simple uninstall without deleting, when you restart Windows re - installs which will give its parameters by default those. Or if remove you it and reboot then Windows will install its audio driver base. In both cases if you still can't get audio speakers you may have the problem, I will describe below.

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  Audio with HD Dell laptops (all models newer than the Inspiron 9300) use technology of switching in the headphone jack, which is a bit complicated. In addition to the usual mechanical parts, making also uses current technology & detection of impedance to software configuration of trigger and switching (to send the audio signal to the speakers). Laptops with these shots sometimes develop this combination of symptoms:

  * Speakers do not work and are not active or deselected
  * Headphone Jack works
  * Reinstall audio driver does not help
  * Audio test Dell Diagnostics passes
  * On models with 2 headphone jacks, you can be "verified" in the dashboard as if in use
  * Sometimes, but not always, a very gentle agitation to a plug in the plug will get to resume normal operation, at least temporarily.

  This combination of symptoms means that the sense in making PIN does not work for some reason any. Failure of the spindle sense translates the computer behaves as if there is always a plug into the socket. The software switch that should send audio to the speakers did not get fired.

  There are 3 ways to check if you have a PIN missed sense:

  1. check that the combination of symptoms I listed. If you have all of them then it is pretty certain that you have the PIN direction failed. Note that when you run Dell Diagnostics audio tests, you should hear the speakers. It's the opposite of what one would expect. But note that if you do not hear the sound on the speakers during the tests there is an another hardware problem, not a wrong pin.

  2. replace the headphone jack. If this solves the problem that confirms that you have had a PIN sense failed.

  3. replace the laptop to its original factory configuration. This is called PC Restore in XP and Factory Image Restore in Vista. If the speakers don't work always after that PC/Factory Image Restore and you have the combination of the symptoms listed above, it is a final confirmation of a sense pin failed.

  The only way to fix a plug with a missed sense PIN is to replace it. Change the plug on most of the models requires the replacement of the motherboard, but some models have a jack's daughter card that can be replaced by a new one. See down below for the list of models with the advice of jack replaceable.

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  How to run Dell Diagnostics Audio Tests

  These interactive audio tests are designed to limit the problem software or hardware. The tests are independent of Windows and drivers, meaning that it is not serious if those who are working properly or not. To run Dell Diagnostics

  1 restart the computer and press the f12 key as soon as it begins to initialize.
  2. Select 'Diagnostic' in the start menu. The computer will run its evaluation of pre-boot (PSA) tests before the start of the Dell Diagnostics. In the PSA, you will hear some tones in the speaker system but it does not adequately test the audio hardware. Dell Diagnostics plays an instrumental piece of music complete with battery, so if you hear only a few tones then you have run only the PSA.
  3 Dell Diagnostics should open after the PSA tests, or you should see an option to open it. If you've never reformatted your entire hard drive then Dell Diagnostics will be gone as an option. In this case run it from the CD Drivers and Utilities (resource) If you have a.
  4. Select 'Custom', then the audio tests.
  5. the tests will run. You have no need to run all of them. Just tick or no audio comes through the speakers during the tests.

  If you hear speakers during the tests (tests 'pass'), but not once you start in Windows, this result means that you have a software problem. The problem of software should normally be in the audio driver, but if you have the rest of the combination of symptoms, then the software problem is that switching software does not work. But it does not work due to a hardware problem - a PIN sense failed. Dell Diagnostics cannot detect directly a sense PIN failed. That's why Dell Diagnostics produced an opposite result to what one would expect when there is this particular hardware problem.

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• Portable speakers won't play all sounds

  I have a Dell Inspiron 1420, and somehow the built-in Laptop speakers won't play any sound at all, even when Windows starts. I run on a Windows Vista.

  In any case, I tried to go to Device Manager to uninstall my sound thing called "High definition Audio Device", but this still does not work. Then I tried updating the driver, still not working.

  The audio works when I plug headphones to one of the thing taken, but only on one, I have two of these good output jacks.

  Can someone guide me please how I can solve this problem? Thank you.

  Try to run the Dell Diagnostics audio tests. These interactive audio tests are designed to limit the problem software or hardware. The tests are independent of Windows and drivers, meaning that it is not serious if those who are working properly or not. To run Dell Diagnostics

  1 restart the computer and press the f12 key as soon as it begins to initialize.
  2. Select 'Diagnostic' in the start menu. The computer will run its evaluation of pre-boot (PSA) tests before the start of the Dell Diagnostics. In the PSA, you will hear some tones in the speaker system but it does not adequately test the audio hardware. Dell Diagnostics plays an instrumental piece of music complete with battery, so if you hear only a few tones then you have run only the PSA.
  3 Dell Diagnostics should open after the PSA tests, or you should see an option to open it. If you've never reformatted your entire hard drive then Dell Diagnostics will be gone as an option. In this case run it from the CD Drivers and Utilities (resource) If you have a.
  4. Select 'Custom', then the audio tests. (At this point - after you open Dell Diagnostic custom - if you can't find the option to select the audio test is a symptom of an audio chip faulty.)
  5. the tests will run. Alternatively using headphones and listen to the speakers in case a signal path works.
  The tests will play some audio and ask you if you heard.
  6 If you do not hear the music during the test, it certainly means that there is somewhere a hardware failure in the system. In this case Dell will repair the computer if it is still under warranty.
  7. If you hear the audio during the test, but not when you start in Windows, that almost always means the material is correct, but there is a problem with the audio driver or Windows.
  8. error codes: If you answer "no" to any question that the test ask, test generates an error code which can indicate a Dell technician that you answered 'no' to this question. The test does not know the exact component that went wrong. Before you answer "no" to a question, take note of the circumstances at that time here so that you know in general what is the error code.

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  If the terst passes then try reinstalling the Sigmatel HD audio driver. You can find it in the Audio category of 1420 downloads page. I suggest that for best results you do not use the Dell Download Manager, simply download the normal way you would be using your browser.

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  If the problem persists after installing the driver, you might have a problem with one of the headphone jacks when a computer has this combination of symptoms:

  * Speakers do not work and are not active or deselected
  * Headphone Jack works
  * Reinstall audio driver does not help
  * Audio test Dell Diagnostics passes
  * On models with 2 headphone jacks, you can be "verified" in the dashboard as if in use

  Laptops from Dell with 92HD audio using universal sockets of IDT, which is a bit complicated. In addition to the usual mechanical parts, making also uses current technology & detection of impedance to software configuration of trigger and switching (to send the audio signal to the speakers). There are three areas of potential failure: mechanical, electronic and software. Sometimes a little gentle wiggle of a plug in the plug will get to resume normal operation, at least temporarily. There is a safety edge stem into the socket (pin Sense_A) that is used to detect the presence of plugs, and it may be the cause of the failure to trigger the ignition of the software. Failure of the sense pin usually results in the computer behaves as if there is always a plug into the socket.

  Normally the audio test of Dell Diagnostics would confirm that there is a hardware problem, but universal Sockets can cause a false result Diagnostics. This is because diagnoses running BACK, outside of Windows, so a software configuration problem Windows is not relevant to test even if in this case it is caused by the material. If the audio test can spend in Diagnostics, signaling correctly that the configuration of the software is the immediate cause of the problem, but it lacks a hardware, the Jack or safety edge Rod problem, what the root cause. In these cases the reliable diagnostic procedures are only to try a new motherboard or use PC Restore (called Factory Image Restore in Vista) to restore the computer to its original as in factory configuration. If the speakers do not always work after PC/Factory Image Restore, then it is definitely a hardware issue even if it passes the audio test Dell Diagnostics normally infallible.

• Reference Dell 8 3000 pro series COM1 failed test place.

  I was with my new Tablet 8 place when windows encounter and error-Kernel_Security_Check_Failure and of the restart. I am aware that it may be UN related to my question. I used the my dell diagnostics to test the device just to make sure that the camera is ok as you bought today. The test failed to COM1 port send and receive test. I know that a com port 1 is a serial port and of course a Tablet is not a serial port, I know. The test failure because the device does not have a serial port?

  I heard that the cosmic flow random space rays, through us are not too much damage, other than cancers at random at the end of life, but if one zings a CPU or RAM memory stick at the right time...

  In other words, don't sweat it unless it happens again. He could be just one of those things.

  (And if it happens again, try to refresh the device in Windows before doing something drastic like returning.) :)