Transfer e mails with attachments

When I receive e-mails with attachments - users of Microsoft - if I send them on - yet once users to Microsoft, they are either impossible to open the attachment or he's not here to open!

So I've only had my mac for a year I am still finding my way round

El Capitan is my operating system

To include attachments to a forwarded message, please select from the menu bar of Mail

Change attachments ▹ ▹ include original attachments in response

Also select

Change attachments ▹ ▹ always send the attachments in the Windows environment

Tags: Mac OS & System Software

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