Similar Questions

• How can I cancel my free trial account if I don't want to continue with Adobe?

  Hi, I have a free trial account which is about to run out. I'm not clear on the cancellation policy. I don't want to start paying for the subscription, so how do I cancel my account so when my trial is exhausted, I begin to get charged?

  Thank you

  INA

  If you have not paid for a membership, your free trial will end when the time runs out. If you do not purchase and prefer to uninstall, please see:

  FAQ: How to uninstall Creative Cloud Apps?

  If you buy a membership and wish to cancel, please see the previous answer or refer to:

  FAQ: How to cancel my membership creative cloud?

• my paid account is returned to a trial account. I disconnected then connected back with no change. It's on my windows desktop and my phone apple's ios.

  my paid account is returned to a trial account. I disconnected then connected back with no change. It's on my windows desktop and my phone apple's ios. How can I access my paid account?

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• How to remove the trial account

  All I have is a trial account that I am trying to delete before my trial is over, I'm in charge. I can't seem to find where to delete the account, where do I go to find it?

  Hello

  Adobe does not automatically invoice after the trial expires, you will need to buy it yourself.

  to uninstall the application: -.

  Refer

  • Using creative cloud | Uninstall the creative cloud desktop application
  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

• I have a subscription plan cc @ 49.99/month but my account also indicates a 30 day free trial account and it seems to be in conflict. Delete the account for 30 days?

  I have a subscription plan cc @ 49.99/month but my account also indicates a 30 day free trial account and it seems to be in conflict. Delete the account for 30 days?

  Hello

  Please do the following steps and then see the instructions in the links below:

  • Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
  • Disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
  • Turn off the firewall of the security program installed on the computer Internet.

  Connect and disconnect activate Cloud Creative applications

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Activation and deactivation of troubleshooting

  Creating cloud connection errors

  Let us know if that helps.

  Kind regards

  Bani

• Key key/API integration on trial account

  I am trying to use a part of the samples of this page: https://secure.echosign.com/account/accountSettingsPage#pageId:API_INFORMATION but can't seem to generate an API on my trial account. Is this a limitation of trial accounts? I looked through many discussions, saying that there should be a link to the keys to the integration of this page (there is no) and even navigate directly to the page in question (secure.echosign.com/account/integrationKey) does not give me the ability to create a key. Can someone help me?

  Answer me - I logged a ticket with the zendesk adobe and they have added to my account.

• I want to unsubscribe permanently, I don't want account cancel it please

  I want to unsubscribe permanently, I don't want account cancel it please

  This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription

  -Start here https://forums.adobe.com/thread/1703848

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  -as well as two links that can provide more details, if the links above don't help

  -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

• How can I subscribe when I already have a trial account 14 days

  How can I subscribe when I already have a trial account 14 days
  ?

  Hello

  Please contact customer support with details of your account. They will delete your account on the trial so that you can subscribe.

  Thank you

• VERY URGENT: need access to the trial account - also pay

  Hello

  My for Adobe Acrobat Connect Pro trial account has expired.

  If I pay for the new session, I will be able to access my trial account? (I need to download the recording of flv).

  I asked Adobe marketing: person DIDN'T answered me.

  It is very urgent.

  Thank you

  --

  MC

  So I contacted an Italian dealer, because I have received no response from Adobe (really really bad how is Adobe support?).

  They said that the records could not recover.

  How bad!

  A reminder that my account was expiring and the chance to update my account would have sufficed...

  
  

  I look forward to other non Adobe with better support solutions!

  --

  MC
  

• Student account became trial account?

  So I'm having a lot of problems with this site, so I write my question rather than continue to search the forums; all the minutes that everything works, this is my second attempt to post a question. ):

  I am a student with GIO and have used CC on my laptop. Recently, I got my desktop and installed CC via the Adobe website. All programs say test now, which is probably because I'm not the site of my school (DPEP on my part). I just need to know if I should uninstall CC completely from my office until I click on the link on the site of my school, or if simply by clicking on the link should validate my CC, it will not be a trial account more. I also tried the Live Chat, but apparently, I got a machine with a name of person, judging by the automated and then responses no response whatsoever. I hope I have better luck here. Thanks for your time.

  Hi ErinRae,

  If CC Apps on your other computer works properly please check a few things on your infected PC.

  If you have selected an incorrect language in CC desktop applications so it will show the apps in the trial. Please click on the sprocket and then go to preferences and change the language of the

  Apps menu.

  If the Hosts file has entries then Adobe also you will get this number.

  Check the host file and remove any Adobe her.

  Windows:

  Navigate to the following location:

  / Windows/system32/drivers/etc

  1. find the file "hosts".

  2. open it with Notepad

  3. check if you have any input for Adobe

  4 remove the entries and try again to launch any product cs6

  If you are unable to modify the Hosts file, you can then run the Microsoft Fixit for the same thing.

  http://support.Microsoft.com/kb/972034

  Mac:

  1. click on 'Go' and navigate to/private/etc

  2. open the 'hosts' file and departure for all entries for Adobe.com

  3 remove the entries and save the file

  4 pitch no matter what CC Apps and try to allow.

  Please let us know if it helps.

  Kind regards

  Abhijit

• FRAUD - free trial of ADOBE account cancellation costs £99

  As a company we currently share three accounts Adobe Cloud. The month preceding the last, we were offered a free trial of Adobe Stock account, which we have taken. We played with the account since then and have decided that we do not get value for money from him.

  This morning, we decided to cancel.

  I'm told now we will be charged £99 for "ending the contract at the beginning. It is an absolute disgrace, and we regard it as a complete Adobe deception. I have not seen any mention of this during registration for the account and if I was I certainly would not do.

  Others know it please to these sneaky hidden fees - absolutely appalled and considering canceling our three accessions of cloud.

  The T & Cs quoted are for the promo, rather than the terms of subscription.

  The subscription terms are presented your registration process - by clicking on the button "Place order", you agree to these terms, so I don't agree that it is hidden.

  Thanks for your comments.

  Bev

• My MSN account cancellation request

  My msn email account has been hacked and I can't any help MSN to cancel my account without calling me a number of credit card for a fee of $18 to cdo this name. I'm not sure of what is not understood by my account being compromised and converted in Arabic language. I can't do that electronically because apparently, there's a temporary problem, forbidding me to disable my account. It's beyond ridiculous.

  Contact MSN Support:
  http://support.Microsoft.com/kb/940784

• BlackBerry Smartphones deletion of e-mail on Tmobile accounts cancelled account

  Hello:

  Last night, I cancelled by Tmobile BB account because I now have the storm. Inadvertently, I forgot to delete my Gmail on my BB from Tmobile account, before I had Tmobile cancel the account. Now, overtime I get an email in Gmail (both in my Gmail on the web and on my BB) I get a Mail Delivery System [email protected] message delivery failure message because clearly e-mail can no longer ships to my Tmobile account.

  This morning I called Tmobile and they said there is nothing they can do because the account is cancelled and it will probably take 48 to 72 hours before I stop receiving the messages. In addition, I can't not Tmobile.com connection because the account is cancelled. In other words, it's the way my Tmobile account is dying slowly and once it dies, I should be fine.

  Has anyone else ever had this experience or does anyone have advice?

  Thank you

  Eliza

  Yep, should be the key word.

  I don't know your plans for the BlackBerry device itself, BUT if you plan to sell or something, no one else will be able register the PIN on their account, because it will be always saved on YOUR old account, even if the account is cancelled.

  So-quite frankly, you could call Tmobile again and had this were begging to disable the PIN on this account. Which also erases e-mail you found by mistake today.

• Corporate users to alert their "trial accounts" are now expired and can no longer use their Adobe products?

  Working with a large user base (Mac and PC) and it seems to be a random problem where certain peoples accounts get an alert saying that their "account trail" is now expired, and they can use their Adobe products. Which is really strange since other accounts appear to be good and haven't run into this issue and all that we are awarding is 'All the Apps Plan', so they should be good to go with all apps indefinitely. Everyone ran into these issues and have a permanent desire? It becomes more problematic and the support pages on the dashboard Admin Adobe do not seem to mention anything on this subject. Any help would be greatly appreciated.

  Thank you!

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

  - and Troubleshooting FAQ https://forums.adobe.com/thread/1962238

  - and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

• Trial subscription cancellation problems

  I had a "chat" with someone on the 02/01/16 on the cancellation of my free trial. I specifically asked if I had to cancel on mine. The representative told me that it would expire on its own... HOWEVER, he did not and now I was charged! I'm so frustrated... I need to cancel it and refund fees. 

  I went ahead and the transcript of the conversation was sent to me just in case, I'm glad that I did!

  

  Hello

  Sorry for the confusion caused.  It does not appear that the agent established what product you use and assumed it was a general trial of products, rather than a paid subscription.

  You started a Stock subscription on November 19 & received a refund for the first month of the promotion.  When you contacted us to cancel December you decided to continue with your subscription and have received a month's credit.

  Exceptionally I arrange for subscription must be cancelled free of charge and the months in repayment.

  Thank you

  Bev