Troubleshoot Bluetooth asking what does not exist.

I looked all over for a way to solve my problem and now even the suggestions here helped. Here's my problem: I have a device to bluetooth headphones called minis JAM transit buds. They have no problem to be seen by my computer and connect immediately. The drivers are installed immediately as expected. However, my problem is that the option 'connect' doesn't seem to work. Him 'set as default' is grayed out when I right click on it in the playback menu. The option 'Control' in the list of devices gives me an error asking I restart my PC but after 5 reboots when trying to get this work, which doesn't seem to work. My bluetooth services are automatic.

I discovered that by choosing the function to 'Solve the problems of audio playback', it recognizes my device, but it says 'this device connector is located on the rear side of the computer' and 'the device does not appear to be connected. It seems that the system requires some sort of USB connector, but my bluetooth device is strictly wireless. There is no USB connector for it. This seems to be the root of the problem that the system searches for a part of the unit that does not exist. All my drivers are up to date. I deleted the and had reinstalled them automatically and tried new drivers for everything regarding the sounds. I constantly that the bluetooth device is turned on and trying to connect while I do this.

My PC is a h8 - 1287c x 64 Win7

This version has 802.11 b/g/n, Bluetooth compatible with USB 2.0 and 3.0 compliant specifications.

Please let me know if there is something that can be fixed with your help. The headphones work (they work perfectly with my ipad mini that has disabled bluetooth and does not) so I don't think that the main problem here is the system expected a few connector of USB hub, when I active, bluetooth and Wi - Fi. Can you please help? Maybe tell me a way to tell my computer there is no USB hub?

Hello

Thanks for posting your question on the Forums of community of Microsoft.

I appreciate your efforts to resolve the issue.

I would be grateful if you can provide us with the following information to help us better understand the issue.

  • Have you tried another Bluetooth device on this computer? Has been the result even?

I suggest you to follow the below methods and check.

Method 1:

Try to run the corner hardware store and check whether the problem is resolved or not.

Open the hardware and devices Troubleshooter

If the problem persists, try Method 2.

 

Method 2:

Try to run the Fixit from Microsoft that is provided in the following link and check if this can help:

Hardware devices do not work or are not detected in Windows

http://support.Microsoft.com/mats/hardware_device_problems/

Additional information:

Also try to follow the tutorial video on the links below and check whether the problem is resolved:

Connect to Bluetooth and other wireless or network devices

Add a Bluetooth device to your computer

Change settings for a Bluetooth compatible device

Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

Tags: Windows

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