Troubleshooting installation printer driver on the computer. error message: "the arguments are invalid.

I recently purchased a Brother (MFC-J265W) all-in-one printer that has a wireless capability.  I finished configuring wireless from the machine, however when I tried to install the printer drivers by using the CD-ROM, the installation failed because an error message indicates that "arguments are invalid".  I contacted brother customer service and they said it's a matter of Microsoft.

A few details:

I use Microsoft XP Home edition 32 bit SP2. It came installed on my laptop (Acer).

I've uninstalled and reinstalled the driver several times, but I get the error message.

I tried to download and install the latest driver from the Brother Web site, but I still get the error message.

Specifications (in the manual and on the Windows website), the printer IS compatible with Windows XP.

I would like to know how to solve this problem and also to understand what means the error message.

Thank you

When a hardware vendor says "It's a problem of Microsoft", without providing further details, you can be sure that you talk with a person of lazy tech support who wants to end the call and does not know how to solve your problem.

I suggest that you completely uninstall some pieces of the printer driver and the associated software are already installed using the directions here: Article 1.  Then, disconnect your computer from the Internet, run your antivirus application disable (disable realtime protection) and install the printer as if you planned it or connected to the computer via the USB port, but do not connect the USB cable until you are prompted to do so.

If you successfully installed printer as a USB printer, converting the wireless connection should be reasonably simple :-).

If the above procedure doesn't help, especially if you get the same error, return brother support and request that escalating the issue until you find someone who can help you.

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